Roman Pichler

JUNE 7, 2021

I find it useful to have UX design, architecture, programming, and testing skills present to make the right decision. Is it you, the people present, or possibly the management sponsor? If you work with several development teams, ask each team to send one or two representatives to the workshop. Use a Dedicated Facilitator.

Weak Development Team 73

Weak Development Team Product Research Workshop Customer Experience 73

Roman Pichler

JULY 7, 2020

This presents you with a choice: You can organise the teams primarily around features or architecture building blocks. This makes them better suited for coping with innovation, uncertainty, and change—challenges that are present at the early life cycle stages and a life cycle extension. Why Does this Matter to Product People?

User Testing 320

User Testing Feedback Software Customer Experience Customer Feedback 320

Roman Pichler

APRIL 1, 2020

Therefore, bring awareness to how you are feeling, and allow difficult emotions to be present. Be aware that sometimes several feelings are present that can be initially hard to discern. Simply recognise that anger or fear is present—just like it is in millions of other people right now. Explore why the feeling is present.

Customer Experience 271

Customer Experience Product Management Product Manager Product Research 271

Roman Pichler

APRIL 1, 2020

Therefore, bring awareness to how you are feeling, and allow difficult emotions to be present. Be aware that sometimes several feelings are present that can be initially hard to discern. Simply recognise that anger or fear is present—just like it is in millions of other people right now. Explore why the feeling is present.

Customer Experience 271

Customer Experience Product Management Product Manager Product Research 271

Sachin Rekhi

MAY 18, 2022

PowerPoint slide best practices encourage presenters to condense and limit the information on any given slide to avoid confusing or losing one's audience. The challenge with this is that it requires the presenter to fill back in the missed information verbally. People also generally read 3x faster than the typical presenter could talk.

Weak Development Team 202

Weak Development Team Data Visualization Software Review User Testing 202

Intercom, Inc.

NOVEMBER 2, 2020

Just like when you’re presenting mockups for feedback, it’s not enough to just present your work on screen and expect instant alignment. Note that these are not presented as universal principles of system design, but rather ones that worked for this specific project. Now you just need to get everyone on board.

Feedback Software 289

Feedback Software Customer Feedback User Testing Customer Experience 289

Roman Pichler

DECEMBER 2, 2024

What’s more, suppressing the negative emotions , which are usually present in a conflict, increases your stress levels and can harm your mental health. Then, you explore the feelings that are present and connect them to underlying, unmet needs. You start by sharing each other’s perspectives. 6] How do you feel?

Weak Development Team 205

Weak Development Team Product Management Product Manager Construction 205

Mind the Product

JANUARY 4, 2021

Martin Eriksson – veteran product leader, and Mind the Product co-founder – presented his “Decision Stack” to ProductTank Lagos. It’s a way of connecting vision to action.

Vision 234

Vision Presentation Framework Product Strategy 234

Intercom, Inc.

JUNE 9, 2021

Presenting skills. We all learn differently, and it’s difficult to be “on” all the time – listening to presentation after presentation can be tiring. Some new sessions we’ve implemented along the way include: . Product demos . Monthly social connect. Q&A with product leaders on our product strategy. Allyship training.

Feedback Software 253

Feedback Software Customer Experience Systems Review Presentation 253

Roman Pichler

NOVEMBER 3, 2020

But as long as innovation, change, and risk are present, this approach is ineffective. For example, a product manager might determine the product strategy and one or more development teams might be tasked with executing it.

Product Strategy 410

Product Strategy Strategy Product Research Technical Review 410

Mind the Product

JULY 8, 2021

Time-To-Market (TTM) is a hot topic presented and explained by a lot of product people. When it comes to implementing this for your product, there isn’t much information on how to do this. This article will drive you through the journey on how to apply TTM KPI in your organization. What is Time-To-Market?

KPI 218

KPI Marketing Presentation Article 218

Mind the Product

JULY 15, 2024

Here are the key takeaways from his presentation: The evolution of product management Jonty began by highlighting the increasing interest in product management over the past Read more » The post Hello, what exactly is you do?

Consulting 198

Consulting Strategy Presentation Product Management 198

Mind the Product

SEPTEMBER 22, 2023

In this ProductTank Perth Talk, Petra Wille, Founder of Product at Heart, highlights the importance of storytelling and actionable strategies you can implement to present stories in a way that keeps your audience enthralled and involved.

Presentation 208

Presentation Strategy Product Management Product Manager 208

Intercom, Inc.

JUNE 22, 2022

Custom Actions lets you make API calls that can present information in bots (e.g. By opening the bot, they instantly get presented with any live orders, and can see the delivery status in real time. The bot presents a set of support options, including invoice status. Custom Actions. order status) as well as take actions (e.g.

Customer Experience 218

Customer Experience Inbound Data Visualization Customer Satisfaction 218

Alchemer Mobile

NOVEMBER 10, 2020

and Robi Ganguly , CEO and Co-founder of Apptentive, discussed these strategies in their keynote presentation at the Mobile On Air Conference last month. For example, Gap Inc. quickly adopted curbside services during the coronavirus pandemic and launched in-app surveys to better understand the customer experience.

User Testing 244

User Testing Customer Feedback Feedback Software Research Software 244

Intercom, Inc.

FEBRUARY 2, 2022

it might be a written document, presentation, data analysis, design, video, etc.). This is your chance to present to a smaller audience i.e., the DACI – an editing stage to review the work. It is a great opportunity to present the content, your plan for it, and its potential impact on your team and the wider company.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Intercom, Inc.

NOVEMBER 18, 2020

Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. Welcome to S.H.O.P. , our series examining the changes in retail and commerce.

Customer Experience 239

Customer Experience Presentation Startups Positioning 239

Mind the Product

JULY 19, 2024

In this talk from the Pendomonium #mtpcon roadshow in Berlin Javier Andres Bargas-Avila, UX Director at Google, presents a framework to make product development more user centric and understand user problems. Read more » The post Rethinking product and UX by Javier Andrés Bargas-Avila appeared first on Mind the Product.

UX 182

UX Framework Presentation Customer Experience 182

Mind the Product

MAY 8, 2024

Product coach Phil Hornby gave an insightful presentation on roadmaps at ProductTank Cologne earlier this year, analysing different types of roadmaps and offering advice on what they should contain. Read more » The post Going beyond the Now-Next-Later roadmap with Phil Hornby appeared first on Mind the Product.

Roadmap 181

Roadmap Presentation Product Management Product Manager 181

Mind the Product

AUGUST 8, 2022

In the second of this two-part series on data management we look at how the data you collect should be presented and shared with stakeholders and why getting this right is important. We also look at how you can use data to make better roadmap decisions and how data can help with stakeholder management.

Management 199

Management Management Roadmap Presentation 199

Intercom, Inc.

AUGUST 3, 2022

We’re very excited to announce that Intercom is a winner of three renowned employer awards: Bay Area Best Places To Work 2022, presented by the San Francisco Business Times and the Silicon Valley Business Journal. Bay Area Best Places To Work, presented by the San Francisco Business Times and Silicon Valley. s Best Workplaces 2022.

Product Research 211

Product Research Presentation Vision Development 211

Mind the Product

SEPTEMBER 14, 2021

We’ve all had the experience of presenting to the leadership team — but what do they say about you when you leave the room? What’s it like to work at that level? And how do you get promoted to the C-suite? We talked with experienced product and boardroom veteran, Tanya Cordrey about all of this [.]

Leadership 198

Leadership Presentation Product Management Product Manager 198

Alchemer Mobile

NOVEMBER 8, 2022

Response targeting can also be utilized by marketing teams to present higher converting offers to customers based on previously indicated preferences, while research teams can easily re-target past survey participants for follow-up questioning to deliver actionable findings faster.

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Mind the Product

OCTOBER 31, 2023

In this episode, we discuss how she used the State of the Product presentation to manage stakeholders and drive alignment. This week, we go back into the archives when Susana Lopes, Director of Product at Abatable, joined us on the podcast. Tune in for an episode filled with practical insights and invaluable resources.

Management 191

Management Management Presentation Product Management 191

Product Talk

NOVEMBER 11, 2020

For 2021, I haven’t decided which conferences I’ll be attending or presenting at, but I’ll update this post once that changes. If you know of a product conference that is not on the list and you think it should be, please send an email to conferences@producttalk.org. We’ll also keep updating this list as we hear about more events.

Product Research 258

Product Research Software Review Naming Research Software 258

Melissa Perri

OCTOBER 22, 2024

Present this information in an easy-to-digest format. Here’s my approach when working with companies in this situation: Document what you’ve learned from conversations and observed from previous prioritization decisions in a strategy memo format. Look for patterns: What gets funded? What gets killed? What gets celebrated?

Strategy 220

Strategy Research Software Vision User Testing 220

Alchemer Mobile

MARCH 8, 2022

If you present the right people at the right time with surveys that are easy to take, you’ll have no problem getting high response rates. Metrics to measure customer engagement. General metrics. Survey response rates: The higher your survey response rates , the more engaged your customers are with your brand.

Customer Feedback 279

Customer Feedback User Testing Customer Experience Data Visualization 279

Intercom, Inc.

AUGUST 20, 2020

In the 1990s the internet was presented as a physical place: a corner of your home where you could log on and log off. Once the internet became a mobile experience, it was ever-present. What that does is it offers an opportunity for that long-distance couple to feel present with each other. The internet gives us that capability.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Intercom, Inc.

MARCH 3, 2020

We’ll ask you to lead us through your design work, process, and results in a group presentation. In these engaging, two-way conversations, we’ll ask you to: Dig deeper into one of the work projects you showed in your presentation.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

Roman Pichler

SEPTEMBER 2, 2024

Figure 3: Iterative, Risk-driven Strategy Validation [2] As you continue to correct and refine the strategy, you should see its uncertainty decrease; fewer and fewer risks should be present, and its statements should become clearer and more detailed. How large the timebox should be depends on the amount of innovation present. [3]

Product Research 214

Product Research Product Strategy Strategy Research Software 214