Intercom, Inc.

OCTOBER 31, 2019

Therefore, coding activities may become a distraction from what is really important in your new position. Maintaining respect: When your reports see you’re willing and able to do coding work, it can help cultivate and maintain their respect in you as a manager. When should you write code? Code reviewing pull requests.

Software Review 167

Software Review Engineering Technical Review Management 167

The Product Guy

MARCH 27, 2018

When I started my current product role last September, I had a textbook definition of what makes a great product manager. But on day one of the program kickoff, I already began to re-assess my initial definition! The quality of the code suffered while features were delayed. The results were not always positive.

Product Manager 290

Product Manager Product Management Technical Review Software Review 290

Lenny Rachitsky

FEBRUARY 25, 2025

Basic definitions Strategy has benefited from several excellent foundational frameworks over the years, from Michael Porter’s work to Good Strategy Bad Strategy , Playing to Win , and The Art of War , to name a few. Let’s establish some basic definitions before diving into the details of Strategy Blocks: 1.

Strategy 116

Strategy Technical Review Product Strategy Product Research 116

Intercom, Inc.

JANUARY 12, 2021

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! If you’ve been paying attention to any loud marketing efforts over the last few years, you have definitely heard about multi-cloud.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Lenny Rachitsky

JANUARY 14, 2025

I’ve yet to come across a software leader who isn’t. In the past, most measurements focused on activity—like lines of code, number of commits, story points shipped—which don’t tell a complete story about performance. The time to first review was about 60 minutes.

Product Research 128

Product Research Research Software Data Visualization Reporting Tools 128

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach 391

CTO Coach Customer Experience Software Review User Testing 391

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 147

Reporting Tools Software Developers Software Development Feedback Software 147

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 146

Feedback Software Reporting Tools Software Developers Software Development 146

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Userpilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. 5 Fullstory session reviews. Now, scaling your team and inviting team members with Heap is challenging due to its steep learning curve and the lack of detailed features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 28, 2024

All you need to do is to head to the documentation and copy-paste one line of code. If you’re looking for a session replay tool that’s code-free, more affordable, and packed with actionable features, Userpilot might be the better choice. Those actions are stored and can be replayed later as full sessions. Mixpanel pricing.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

The Product Coalition

JANUARY 28, 2021

They’re so common that the US Department of Commerce concluded that “software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually or about 0.6% For our purposes, we’re going to use the same definition for product bugs. of the gross domestic product.”

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. Having a product vision and strategy can facilitate the definition and prioritization of features down the line, and ease the communication with stakeholders. Feature Definition. What change will it bring to the world?

Roadmap 334

Roadmap Customer Experience Workshop Document 334

Roman Pichler

SEPTEMBER 11, 2023

2] Use the Right Goals A team is, by definition, a group of individuals who work together on the same goal. This aligns everyone and ensures that the various deliverables and outputs—for instance, the source code, the end-user documentation, the marketing collateral, and the training materials—fit together.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Throughout this traditional definition, you’ll notice an emphasis on data, typically taken to mean quantitative metrics. Basically, anything that ruins the user experience.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. Features to look for in customer retention software: Analytics and tracking. Customer reviews.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer. I was all alone.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Alchemer Mobile

NOVEMBER 23, 2021

We cannot be successful without somebody coding or building a product. I’m not saying you need to code, but it’s really important from a product perspective that you understand technology. And so I think that’s definitely a trend that I don’t see going away. So having to be very self-aware of that is very important.

Technical Review 245

Technical Review Feedback Software Product Manager Product Management 245

Intercom, Inc.

JUNE 3, 2021

In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. There are things, bets you might take, but you definitely wouldn’t have taken in the midst of a pandemic. How are you going to turn that cash into code?

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Alchemer Mobile

NOVEMBER 22, 2022

In-app messages are definitely valuable tools in the hands of the app developers to enhance their CX , especially when asking for feedback, but the timing of the in-app message is critical. There is already widespread mistrust towards many web applications due to misuse of the private information. Invasion of privacy. Simple—ask them.

Analytic Tools 246

Analytic Tools Feedback Software User Testing Customer Feedback 246

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Product managers usually choose a tool or piece of software to act as a repository, but really a repository is anywhere you keep feedback — even if it’s on paper in a drawer. That reduces risk.

Feedback Software 120

Feedback Software Analytic Tools User Testing Customer Feedback 120

Product Talk

OCTOBER 6, 2021

In Hope’s first scenario, she described a team who worked on medical record-keeping software. The team diligently worked at addressing this need and was disappointed to learn that it had little impact on their outcomes. Second, customer segments on this tree don’t add any new information. The outcomes already imply the segment.

User Friction 267

User Friction Customer Experience Customer Feedback Software Review 267

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important?

Technical Review 111

Technical Review Systems Review Demo Software Review 111

Folding Burritos

JULY 5, 2015

On the other hand, this sort of multi-dimensional thinking is definitely the right way to imagine a backlog. If they clearly aren’t important enough to be done, then they definitely don’t belong on the backlog. It’s also a particularly well made piece of software. A Real-World Workflow to Keep an Organized Backlog.

Technical Review 273

Technical Review Roadmap Software Review Customer Experience 273

Intercom, Inc.

DECEMBER 9, 2022

Des Traynor: Let’s do some quick definitions to ground everyone. We didn’t give it this supervised learning where you code in a definition of sadness or happiness. ” Similarly, I see managers on Twitter saying, “Oh, that’ll make performance review season so much easier.”

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Userpilot

JULY 8, 2024

Achieving statistical significance by calculating the correct sample size and collecting sufficient data to prove the difference in performance is not due to random chance. If you’re a product manager who needs to run in-app A/B tests without code, book a demo call with our team and get our help!

Analytic Tools 109

Analytic Tools Data Visualization User Testing Product Research 109

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 138

Analytic Tools Data Visualization Reporting Tools Startups 138

Mind the Product

MARCH 3, 2020

Their team was busy working and coding the product but nothing had been officially released yet. Rahul admits this was due to him not believing that they had product/market fit. The goal of Rahul and his team at Superhuman was to create the fastest email and allow users to fly through their inbox.

User Testing 184

User Testing Product Marketing Engineering Marketing 184

The Product Coalition

MARCH 13, 2023

Justin Norris After reviewing his post, I feel that Justin highlights the following key activities in order to produce valuable report designs: Help stakeholders communicate their ideas. Ensure the dictionary definitions are agreed upon by stakeholders. Review the mockup with team and stakeholders. And that definitely isn’t z.”

Data Visualization 138

Data Visualization Reporting Tools Systems Review Software Review 138

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. If you sell software today, there’s a 99.9% Start early. How does that feel? Liam: The whole area is a new space.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

APRIL 22, 2024

TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats. Monitor customer opinions on review sites. Build in-app surveys code-free with Userpilot. Sentiment distribution. Text response analysis.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

NOVEMBER 29, 2023

Progress reports focus on what has been achieved since the last review and include recommendations for future steps. Otherwise, the performance reports won’t be accurate and people will dread their reviews. It’s a good idea to review previous performance reports for any changes. This could come from various sources.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Feedback Software 105

The Product Coalition

FEBRUARY 1, 2021

If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. Additionally, if you haven’t met your original definition of done and the feature must make the release, then you just need to get it done.

Software Review 128

Software Review User Testing Reporting Tools Systems Review 128

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

JULY 22, 2024

Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Look at your competitor’s marketing materials, websites, and customer reviews to gather insights. Choose a positioning strategy based on price, competitors, quality, features, or benefits.

Research Software 103

Research Software Positioning Data Visualization Definition 103