Userpilot

NOVEMBER 22, 2023

You can't do anything with data without data analytics charts. They help you visualize product analytics data , make sense of it, and come up with the right decisions for your business. Line charts, as the name suggests, use lines to connect individual data values and map a graph.

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 94

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. But the question arises: How useful are the currently available tools, and what challenges do they generate?

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Userpilot

AUGUST 24, 2024

Does the thought of quantitative data analysis bring back the horrors of math classes? But conducting quantitative data analysis doesn’t have to be hard with the right tools. Want to learn how to turn raw numbers into actionable insights on how to improve your product? Collecting and cleaning data.

Data Visualization 85

Data Visualization User Testing Product Research Analytic Tools 85

Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. “Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 198

Research Software Feedback Software Analytic Tools Customer Communications 198

Userpilot

JUNE 17, 2024

Understanding how to analyze survey data doesn’t have to be complicated. With the right survey questions, you can gain insights into what your customers like and dislike about your brand, products, and services. The two main types of survey data are quantitative data and qualitative data.

Data Visualization 85

Data Visualization Product Research User Testing Analytic Tools 85

Mind the Product

MARCH 28, 2019

Over 85% of Usability Issues Identified With a Moderated Usability Study. Moderated usability studies involve in-person tests with real users. The 4 Phases of Moderated Usability Studies. They follow up with respondents, schedule the tests, and confirm with participants before the study. Preparation. Recruiting.

User Testing 186

User Testing Product Research Customer Experience Customer Feedback 186

Userpilot

JULY 29, 2024

ProductPlan excels in planning, visualizing, and communicating product strategies , notably through creating a comprehensive product roadmap. Asana is a top project management tool for helping teams organize, track, and manage work efficiently. It quickly gathers insights and validates designs.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Data Visualization 83

Product Talk

FEBRUARY 14, 2024

And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. I myself am a visual thinker, and a big believer in external representations as a tool to create common ground (as Barbara Tversky is quoted in Teresa’s book).”

Analytic Tools 260

Analytic Tools Research Software Product Research User Testing 260

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics.

Analytic Tools 79

Analytic Tools Research Software Data Visualization Reporting Tools 79

Mind the Product

APRIL 26, 2020

We identified over 160 well-established protocols from which we were able to present a quality, curated list to help users quickly find the information they needed. We, therefore, presented a 20-minute brief of the problem statements, before asking them to ideate. If you have a story or case study to share, we’d love to hear from you.

Research Software 163

Research Software Feedback Software User Testing Product Research 163

The Product Coalition

AUGUST 17, 2021

One day you’re meeting with customers, gathering insights about their problems. The next day you’re tweaking a Python script to pull out some quantitative data. The core pieces we have figured out during our research, presented in an easy-to-digest form. ROI Hunter has a separate part of the platform called Facebook Insights.

Feedback Software 150

Feedback Software Analytic Tools Reporting Tools Research Software 150

Product Talk

FEBRUARY 7, 2024

Tweet This Phase 3: Fine-tuning their set of tools The product team continued to improve their tool kits over the following weeks and months. In fact, they became such power users that Miro recently filmed a case study showcasing WebMD’s use of the tool to power their product organization.

Product Research 274

Product Research Reporting Tools User Testing Research Software 274

The Product Coalition

OCTOBER 19, 2023

It’s the practical tool that helps managers navigate the complex path of development. Prioritization is the product manager’s core tool What is the overarching goal of product development? A framework is essentially a collection of tools you use to accomplish a particular goal. Frameworks serve as your visualization tool.

Data Visualization 118

Data Visualization Customer Feedback Research Software Product Manager 118

ProductPlan

MARCH 21, 2024

We get it–your days are packed with roadmap review meetings, brainstorming sessions, and making (what sometimes feels like) too many PowerPoint presentations. We’ve been crunching the numbers, analyzing the trends, and distilling them into bite-sized insights so that you can have the tools you need to thrive as a product leader.

Reporting Tools 105

Reporting Tools Data Visualization Research Software Feedback Software 105

Mixpanel

DECEMBER 7, 2021

They get to know all of this by using data as a strategic asset—because good product teams are made up of good product analysts. Does this mean every product team should be packed with data science degrees? Asking developers to pull data isn’t an efficient use of their time. Not in the slightest.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Product Research 105

Mind the Product

JULY 9, 2019

Collect Data. Let’s define what data is. It is simply information that can be presented in a numeric form, but qualitative insights are also considered to be data. It doesn’t matter if you write SQL queries or talk to your customers, both are “collecting and analysing data”. Data also isn’t equal to “users”.

Data Visualization 187

Data Visualization Product Research User Testing Research Software 187

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Moreover, it can unlock valuable insights from data, facilitating better decision-making and enhancing overall performance.

Generative AI 106

Generative AI Data Visualization Reporting Tools Research Software 106

Intercom, Inc.

APRIL 20, 2021

By guiding the operational, strategic, and technical support processes in place, a customer support operations function can help to reduce the strain on your support managers, empower your support reps to work more efficiently, and deliver insights that help you to provide an excellent customer experience in the most effective way for your business.

Data Visualization 156

Data Visualization User Friction Customer Experience User Testing 156

Userpilot

NOVEMBER 24, 2023

CRO tools help you do just this and amplify product-led growth in the process. Here are 12 of the best CRO tools to consider using! TL;DR Conversion rate optimization aims to improve conversions and reduce churn by applying tools that monitor and analyze user behavior.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

Intercom, Inc.

MAY 22, 2018

In today’s data-driven world, the idea of using research to build great tech companies has gone from being buzzworthy to expected. Many tech companies use quantitative and qualitative research insights to inform product decisions. It helps identify what problems might be present and how frequently that problem is happening.

User Testing 223

User Testing Product Research Research Software Customer Feedback 223

Userpilot

JULY 21, 2024

Embarking on a career as a data analyst involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful data analyst. Looking into tools for data analysts? Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. What if there’s a system and set of tools you can use to make this process much easier? Read on to learn how to collect and analyze valuable insights, almost on autopilot.

Data Visualization 85

Data Visualization Customer Feedback User Testing Feedback Software 85

Product Talk

APRIL 8, 2020

We are an empowered cross-functional team consisting of experts in engineering, design, user research, data analytics, and product. We were less invested in each solution, which has allowed us to make more data-driven decisions without feeling like we’d sunk too much time on any one solution. Tweet This.

Product Research 286

Product Research User Testing Research Software Data Visualization 286

Userpilot

NOVEMBER 29, 2022

Curious how customer churn data can improve customer retention? Tactics for predicting churn and retaining customers. Keep reading to get actionable insights and fuel your product growth ! Tactics for predicting churn and retaining customers. Keep reading to get actionable insights and fuel your product growth !

Data Visualization 88

Data Visualization Customer Feedback User Testing Customer Experience 88

Userpilot

AUGUST 23, 2023

A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. What is a product analyst?

Data Visualization 74

Data Visualization Reporting Tools Analytic Tools Research Software 74

Userpilot

JULY 21, 2024

Embarking on a career as a data scientist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful data scientist. Junior Data Analyst (0-2 years)2. Data Analyst (2-4 years) 3. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. Hubert: It’s a good question. I was into math and physics, and that led me to computer science. Making the move.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 85

Data Visualization Analytic Tools Research Software Customer Experience 85

Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Data Visualization 84

Intercom, Inc.

NOVEMBER 17, 2021

At Intercom, research, analytics, and data science informs everything we do. We build a deep, holistic understanding of our customers, employing user research to unite quantitative and qualitative insights. Data is a robust starting point, but it only addresses one side of the coin. For that, we rely on user research.

User Testing 156

User Testing Product Research Research Software Data Visualization 156

The Product Coalition

OCTOBER 6, 2020

Jared Feldman, Founder & CEO of Canvs At a fireside chat at Meetup HQ in New York City, Jared sat down with Greg Battle , Chief Product Officer at finance intelligence company, Laso to discuss Canvs products, the world of qualitative analytics, and what it takes to build a business dedicated to understanding the power of empathy.

User Testing 145

User Testing Data Visualization Product Research Research Software 145

Mixpanel

OCTOBER 19, 2023

When most people think about data cultures, they imagine multi-screen dashboards with a dizzying array of charts and numbers. But this isn’t what a successful data culture looks like in practice. In fact, there’s no correlation between the amount of data a company has and the strength of its data culture.

Data Visualization 98

Data Visualization Customer Experience Analytic Tools Software Review 98

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? To conduct funnel analysis in tools like Userpilot , Mixpanel, or Google Analytics , define the conversion events for the stage as well as conversion criteria. Want to learn more about funnel analytics in Userpilot? What is marketing funnel analysis?

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software Research Software 84

The Product Coalition

FEBRUARY 28, 2022

Key questions Two important questions that need to be asked are Can we predict card abandonments and take proactive action before it happens? Can we predict the best way to convert card abandons? Predict card abandons and take proactive action before it happens Most users have a pattern on how they shop. This is a long list.

Artificial Inteligence 138

Artificial Inteligence Data Visualization User Testing Analytic Tools 138

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. This process is pivotal for gathering insights that inform the design phase.

Data Visualization 73

Data Visualization User Testing Research Software Product Research 73

Intercom, Inc.

OCTOBER 21, 2020

We study how they want to feel and how they’d like to be helped. Marketing is about telling users what they can achieve with your product, while a lot of help content simply focuses on the tool. Help users visualize success. Real-life examples inspire customers and help them visualize their own success. ” moment.

User Friction 211

User Friction Data Visualization Customer Experience User Testing 211