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How to Use Product Goals and Initiatives to Drive and Measure Success

Userpilot

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.

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My Product Strategy Model

Roman Pichler

The roadmap in figure 1 describes how the product strategy will be implemented in the next six to twelve months; it communicates the specific benefits the product will achieve; and it aligns and guides the stakeholders and development teams. You can simply copy the next product goal into the backlog together with its features.

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13 Types of Customer Feedback: How to Collect Valuable Feedback As a Product Manager

Userpilot

Customer preference feedback shows you which feature or design users like better. In-app rating feedback is a quick way to assess user satisfaction with a particular experience. To collect customer loyalty feedback , use NPS surveys. Customer preference feedback survey.

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How to Measure Growth of a Company [+ Metrics]

Userpilot

Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship. Customer satisfaction measures how well a company’s products or services meet customer expectations with metrics such as Net Promoter Score (NPS) , Customer Satisfaction Score (CSAT) , and Customer Effort Score (CES).

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Feature Prioritization Matrix 101 for Product Teams

Userpilot

Here are some more benefits to consider: Maximize customer value and satisfaction By using a methodical approach to prioritize features based on customer feedback , market research, and user data, product managers can identify features that are most aligned with customer needs and preferences.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Customer feedback helps SaaS companies personalize the customer experience and identify pain points and needs as well as factors contributing to customer success. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

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Customer Experience Improvement: What It Means for SaaS and How to Do It

Userpilot

Take customer experience improvement seriously because it helps to: drive more conversion, increase customer satisfaction, and facilitate retention and loyalty. 17 practical ways to improve the customer experience: Set goals that align with your desired business outcomes. Ensure to provide great customer service.