Customer Satisfaction, Embedded Analytics and Product Goals

Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

JUNE 26, 2023

Customer feedback helps SaaS companies personalize the customer experience and identify pain points and needs as well as factors contributing to customer success. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

Feedback Software

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Best Lou Assist Alternatives for SaaS

Userpilot

MAY 12, 2024

LouAssist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : LouAssist doesn’t have any product usage analytics capabilities. Pros of Lou Assist?

Analytic Tools

Analytic Tools Feedback Software Data Visualization Embedded Analytics

Friction Log in SaaS: Step-by-Step Guide For Product Managers

Userpilot

APRIL 25, 2022

Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Watching how a user interacts with your product is a great way of figuring out key behavioral insights.

Feedback Software

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Webinars

How to Optimize the Developer Experience for Monumental Impact

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

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What is Pendo Engage? Use Cases and Features (+ A Better Alternative)

Userpilot

FEBRUARY 28, 2024

TL;DR Pendo Engage is a product adoption platform for with in-app guidance , product analytics, and feedback collection capabilities. Pendo Engage is primarily used for product adoption , with product analytics and user feedback being the next most common use cases. Flexible dashboards.

Data Visualization

Data Visualization Onboarding KPIs Analytic Tools Feedback Software

WalkMe Product Tours: An In-Depth Review + A Better Alternative

Userpilot

APRIL 16, 2024

Cons of WalkMe include long contracts, an unintuitive interface , and coding knowledge for in-depth customization. WalkMe offers a quote-based pricing but users have reported $9,000/year entry-level plans. Userpilot is a product growth platform and WalkMe alternative you should consider. In-app events and user behavior.

Analytic Tools

Analytic Tools Feedback Software Software Review Reporting Tools

Userlane for User Engagement Analysis: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. User survey features for you to collect insights on user engagement and satisfaction – so you can improve your product offerings.

Data Visualization

Data Visualization Analytic Tools Feedback Software Embedded Analytics

Userlane for User Engagement Analysis: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. User survey features for you to collect insights on user engagement and satisfaction – so you can improve your product offerings.

Data Visualization

Data Visualization Analytic Tools Feedback Software Embedded Analytics

Userlane for User Behavior Analysis: Features, Pricing, and Review

Userpilot

JANUARY 17, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Here’s what to consider before opting for one: Event tracking – so you can track user behavior and activity. click events, viewed pages, time spent).

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Userlane for Event Tracking: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Integrations – to collect data across your tools and get more in-depth analytics. Google developed it to evaluate the quality of the user experience.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Userlane for Event Tracking: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Integrations – to collect data across your tools and get more in-depth analytics. Google developed it to evaluate the quality of the user experience.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Userpilot Features: The Best Product Growth and User Onboarding Tool For Driving User Adoption

Userpilot

OCTOBER 31, 2022

You’ll get an extensive range of functionality with Userpilot’s features (and through various integrations ), which includes: understanding user behavior and building user segments, an effective engagement layer, unpacking growth insights with advanced analytics features, launching NPS surveys, and more. Target user segments.

Analytic Tools

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The Pros and Cons of the Net Promoter Score (NPS) Alternatives

Userpilot

JUNE 8, 2022

The Product-Market Fit Survey helps you determine whether you’ve attracted the right group of users for your product. With the Customer Satisfaction survey , you get to collect critical feedback on any aspect of your product, such as a new feature or your customer support team performance.

User Testing

User Testing Feedback Software Customer Experience Customer Feedback

Feature requests and how a feedback-driven SaaS company handles them

Usersnap

MARCH 4, 2021

Aligning feature requests with product goals How do I set up a workflow for feature requests? Overall, how valuable are feature requests to a business? Aligning feature requests with product goals. After that, it was time to drill down like a great product manager does. Let the customers’ needs come to you.

Feedback Software

Feedback Software User Testing Research Software Analytic Tools

High Touch vs Low Touch Engagement Models For Customer Success Managers

Userpilot

JUNE 22, 2023

High-touch models are best for high-paying customers such as enterprise clients while tech-touch onboarding can be used for trial users or customer segments that make up a small portion of your MRR. User segmentation can help you identify high-touch and low-touch potential customers. micro-videos ).

Feedback Software

Feedback Software Customer Experience Customer Feedback User Testing

What Does a Product Manager Do? 7 Key Responsibilities

Userpilot

JULY 18, 2023

Collaboration with the marketing team during the whole product life cycle is essential to develop and launch products that satisfy genuine market needs. When the product is ready, PMs use customer feedback and product analytics to track product performance and inform its future innovation.

Data Visualization

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Product Management Today

Creating Customer Feedback Systems: A Step-By-Step Guide

Best Lou Assist Alternatives for SaaS

Webinars

Trending Sources

Friction Log in SaaS: Step-by-Step Guide For Product Managers

Webinars

What is Pendo Engage? Use Cases and Features (+ A Better Alternative)

WalkMe Product Tours: An In-Depth Review + A Better Alternative

Userlane for User Engagement Analysis: Features, Pricing, and Review

Userlane for User Engagement Analysis: Features, Pricing, and Review

Userlane for User Behavior Analysis: Features, Pricing, and Review

Userlane for Event Tracking: Features, Pricing, and Review

Userlane for Event Tracking: Features, Pricing, and Review

Userpilot Features: The Best Product Growth and User Onboarding Tool For Driving User Adoption

The Pros and Cons of the Net Promoter Score (NPS) Alternatives

Feature requests and how a feedback-driven SaaS company handles them

High Touch vs Low Touch Engagement Models For Customer Success Managers

What Does a Product Manager Do? 7 Key Responsibilities

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