Userpilot

JULY 13, 2023

It informs you whether your product growth is fine or if you should make tweaks to improve results. In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 98

Userpilot

MAY 23, 2024

Wondering how to measure product adoption and retention rates? Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. The two metrics are closely linked to product growth. Product adoption rate. Activation rate.

Data Visualization 105

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 105

Userpilot

OCTOBER 11, 2021

Tired of tracking retention metrics that get you nowhere? For SaaS businesses, customer retention is the easiest way to achieve growth. To achieve that, you need to first have an accurate idea about how your product is performing. Your own product is the best source of retention benchmark. What are retention metrics?

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Research Software 98

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. Goal-signals-metric process.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place!

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. Start with mapping the customer journey.

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

Userpilot

MARCH 4, 2025

In this guide, were breaking down the 7 best real-user monitoring tools, comparing their features, pricing, and how they can help you keep your site running smoothly. Conversion funnel tracking : Analyzes where users abandon processes like the onboarding flow. Watch session recordings with Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

DECEMBER 3, 2021

Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience. Happiness measures user attitudes or user satisfaction. Engagement.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

SEPTEMBER 10, 2024

Are you frustrated with how your users are underutilizing your product, complaining about it, and not realizing the value that it has to offer? It’s probably because you’re lacking in some of the product management fundamentals. Let’s explore the key fundamentals of product management that every product leader should master.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

AUGUST 14, 2024

At its very core, product-led design is all about creating a seamless customer experience that enables users to unlock value with your product quickly. The idea is that once users truly see your product’s benefits, they naturally want to upgrade to the paid plan. What’s in it for you?

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. It focuses on Impact, Confidence, and Ease.

Framework 98

Framework Onboarding KPIs Feedback Software User Testing 98

Userpilot

FEBRUARY 6, 2023

It begins with the first customer interaction and continues in-app past the activation point until the user becomes a brand advocate. On the other hand, the classic marketing funnel is more product-focused, while the sales funnel primarily aims to drive more conversions and not much else. What is user engagement?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

MAY 31, 2021

The product marketing manager role has been growing steadily over the two decades: And no wonder – the exponential growth of the SaaS industry, combined with the Product-Led Growth trend created a lot more demand for (and awareness of) product marketing. Everyone wants to grow organically through great product experience.

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Product Marketing 97

CardBoard

AUGUST 18, 2023

Metrics matter. Would any self-respecting product team disagree? Maybe you’ve installed tracking in your product. And then how do you build this discipline into product management so data saves you time by focusing on the things that will really move the needle? What Are Product Metrics?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 9, 2023

What is product optimization? Is it the same as product discovery? How should product managers go about optimizing their products? What are the best product optimization practices? The process of product optimization starts with goal setting , like improving usability. Let’s dive right in!

Product Research 98

Product Research User Testing Feedback Software Analytic Tools 98

Userpilot

JULY 10, 2024

Businesses invest heavily in product marketing through webinars, blog posts, and video content for a reason – it gets them notable results. If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. Both are vital for SaaS success.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

OCTOBER 30, 2022

Customer experience improvement is optimizing your product and customer interactions to ensure users are happy at every point in their customer journeys. It’s a major part of customer experience management. Don’t overpromise because the customer will notice and be disappointed.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Userpilot

JUNE 14, 2023

The customer journey is all the interactions a user has with your product from the moment they sign up. And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. Customer journey maps will highlight any customer touchpoints that create friction.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. In SaaS, these are usually the users. Bear with us!

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

JUNE 19, 2023

In this guide, we’re going to break down what a user flow is, explain how to analyze the process, set out how to identify and capitalize on opportunities, and share the tools that’ll help you drive product growth. To conduct user flow analysis in your own product, there’s a handy framework to work from.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

SEPTEMBER 4, 2023

Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. This comprehensive guide explores what customer journey optimization entails, why it matters, and how to implement it effectively.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

JUNE 8, 2022

So, let’s find out what these NPS alternatives are and how they can help you increase your customer retention. The NPS metric (Net Promoter Score) measures customer loyalty, satisfaction, and their tendency to become brand promoters. It is calculated by asking customers how likely they are to promote your product.

User Testing 52

User Testing Feedback Software Customer Experience Customer Feedback 52

Userpilot

SEPTEMBER 23, 2022

Customer churn measures the number of customers that have abandoned your product over time. Increasing customer retention by 5% leads to an increase in profits by 25% – 95%, due to the extreme costs of customer acquisition. The first step to reducing the customer churn rate is to set the right expectations.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

ProductPlan

APRIL 25, 2023

Many product teams now have their own team of super-powered individuals banding together for a common cause. And instead of catchy monikers, they tend to go by the more humble titles of “product manager” and “ product operations.” Product managers own the vision, strategy, and roadmap for the product(s) they manage.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Userpilot

SEPTEMBER 4, 2023

Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. This comprehensive guide explores what customer journey optimization entails, why it matters, and how to implement it effectively.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. TL;DR Pendo Engage is a product adoption platform for with in-app guidance , product analytics, and feedback collection capabilities. If you want to learn more about Userpilot, then get your free demo today!

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user engagement analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 17, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user behavior analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. feature heat maps). Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR HelpHero is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR HelpHero is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 17, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user behavior analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can use it to ensure users know what’s new and how to use it.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. To create your growth marketing framework, you must understand your business and its challenges as well as customer pain points. Then, create a strategy, track key metrics , and iterate.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98