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Measuring Design System

UX Planet

A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. A high adoption rate means teams trust the system and find it useful. How to measure Number of projects using the design system.

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UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences

Userpilot

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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6 Customer Fit Types and How to Use Them To Drive Customer Success

Userpilot

Without it, you’d find yourself implementing features for the wrong customers, distorting your value proposition, and leading your customer support (CS) team to burnout from dealing with bad-fit users. So, how can you determine customer fit and get the right user feedback to ensure customer success?

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How to Leverage Customer Insights

Userpilot

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. Most importantly, we’ll show you how to leverage them to create better product experiences. Types of customer insights Your product team typically uses various types of customer insights.

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The Most Common UX Design Mistakes SaaS Companies Make

Userpilot

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. User experience is one of the factors contributing to the success of a SaaS product. As UX is a crucial element, it’s important for you to know what results in a poor user experience.

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In-Depth Guide to GA4 Path Exploration (+Better Alternative)

Userpilot

TL;DR The GA4 path exploration report provides a visualization of successive or previous actions that users take at a particular stage of the user journey. This knowledge helps you optimize the user experience by making navigation more intuitive and highlighting the most relevant and valuable content or features.

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Human-Centered Design vs Design Thinking Process: Is There a Difference?

Userpilot

Which design approach should UX designers use during product development? TL; DR. Human-centered design (HCD) puts people at the center of every development process. Where design thinking encourages innovative solutions, the human-centered design prioritizes good usability and a great user experience. Let’s dive right in.