Product Management Unpacked

APRIL 3, 2020

Stereotypes about what kind of work can or cannot be done remotely lead to unrealistic expectations and underperforming programs. The job of a product manager has many elements, but at its core is a responsibility to build relationships, especially with development, engineering, sales and sales leadership, as well as executive management.

Weak Development Team 163

Weak Development Team Banking Product Management Product Manager 163

The Product Coalition

DECEMBER 21, 2020

Take, for instance, a food scientist who believes that a new flavour enhancer could improve consumer demand, or a pharmaceutical company that have developed a medication which they believe could relieve high-blood pressure. The control group is used as the standard or benchmark to which comparisons are made. The reason is simple.

User Testing 165

User Testing Product Research Testing Customer Experience 165

Userpilot

AUGUST 31, 2023

For analytics, Heap gives you Top Events and Path Comparison: With Top Events, you can see the most common user activities between one step and the next one. Using Path Comparison, you can add an additional event between two steps and compare it to the path where that event doesn’t happen. Path comparison in Heap. Heap pricing.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Agile Velocity

FEBRUARY 11, 2020

It is one of the most commonly used, abused, and misused metrics in Agile software development. Teams, their managers, and even their stakeholders often focus on “improving velocity” without considering the entire value delivery system. Bad turnover. Team learning logs. Measure for a Purpose. Example Measures. Innovation.

Agile 99

Agile Data Visualization Product Research Feedback Software 99

Userpilot

MARCH 14, 2024

The report allows teams to understand how users navigate their website or application, identify the top pages visited after the homepage, find out what causes friction in the user journey, identify top-performing pages and features, and analyze user paths leading to conversions. Node types in the GA4 path exploration report.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Agile Velocity

FEBRUARY 11, 2020

It is one of the most commonly used, abused, and misused metrics in Agile software development. Teams, their managers, and even their stakeholders often focus on “improving velocity” without considering the entire value delivery system. Bad turnover. Team learning logs. Measure for a Purpose. Example Measures. Innovation.

Agile 95

Agile Data Visualization Product Research Feedback Software 95

Sachin Rekhi

JANUARY 22, 2016

But what I've found surprising is that these learnings haven't been readily applied to the development process and they definitely should be. From the earliest stages of a startup, the R&D team should be designed in such a way to maximize learning for improving the R&D process itself. What exactly do I mean by this?

Weak Development Team 60

Weak Development Team Development Startups User Testing 60

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Split

FEBRUARY 24, 2023

For developers, that requires constant pivots, faster response times, and a graceful recovery from failure. Still, against the enormous pressure to continually improve, the best software teams deliver the goods safely and on time. As it turns out, there’s an important set of metrics all software teams should use as their benchmark.

Research Software 94

Research Software Software Review Product Research User Testing 94

Usersnap

AUGUST 4, 2020

And if you’re here to find the best project management tool available, I have some bad news for you. Requirements differ from company to company, from team to team, and even from person to person. Jira is the best-selling software development tool from Atlassian. Trello for development and design teams?

Data Visualization 98

Data Visualization Reporting Tools Feedback Software Research Software 98

Intercom, Inc.

JANUARY 21, 2020

If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all? This begs the question: how should an app developer make decisions about the amount of text to show and its quality? For comparison, consider that all of Snapchat’s UI text only takes up just 3.5%

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Atlassian

FEBRUARY 18, 2022

Psychologically safe work environments allow team members to feel that they can safely take calculated risks without fear of repercussions. On the journey to success, how your team members feel about their work environment may be just as important as the skills they bring to the table. 5-Second summary. What is psychological safety?

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132

The Product Coalition

MARCH 29, 2021

TL; DR: Product Backlog Defense Make no mistake: Your Product Backlog is the last line of defense preventing your Scrum Team from becoming a feature factory; hence Product Backlog defense is vital: Figure out a process that creates value for your customers. Often, it is a sign of a lack of trust in the team’s capability.

Reporting Tools 140

Reporting Tools Product Research Weak Development Team Agile 140

Tyner Blain

NOVEMBER 1, 2023

How we talk about what we choose to do sets our teams up for success. When developing a product strategy, we are not only activating our teams to go “in that direction” but also establishing “how far to go.” When teams are disconnected from the development of outcome hypotheses, they are disempowered.

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

Userpilot

JULY 4, 2022

As UX is a crucial element, it’s important for you to know what results in a poor user experience. In comparison, a bad UX will add frustrations and make users abandon the product in no time. However, longer checklists can demotivate your users and lead to poor UX as no one likes a massive list of to-dos.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Tyner Blain

OCTOBER 23, 2023

When developing a product strategy you have to do a couple things – you have to both develop a strategy designed to support the company’s strategy, and you have to express it an a way which makes it actionable. As a leader, she could express intent and rationale, and her teams could trace their efforts back to her purpose.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

Userpilot

AUGUST 14, 2023

Analyzing user sentiment is an essential step for all product developers and marketers to take. Whenever survey respondents fail to answer honestly, the most likely outcome is that you'll need to repeat the online survey in order to collect more accurate feedback the next time around — costing you more time, money, and team resources.

Product Research 93

Product Research Data Visualization User Testing Customer Feedback 93

Product Management Unpacked

APRIL 25, 2019

In my experience, start with core constituents – your immediate team, leaders of development/engineering, sales, followed by top customers. A gap analysis is the comparison of actual performance with potential or desired performance – the current state vs. the desired future state. Strengths/Weaknesses). Gap analysis.

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

Userpilot

AUGUST 31, 2023

For analytics, Heap gives you Top Events and Path Comparison: With Top Events, you can see the most common user activities between one step and the next one. Using Path Comparison, you can add an additional event between two steps and compare it to the path where that event doesn’t happen. Path comparison in Heap. Heap pricing.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Tyner Blain

OCTOBER 11, 2023

” This is the not nearly enough, and most teams will catch it quickly – incorporating the magnitude of the situation, either in absolute or relative terms. With the curse of knowledge, you know this is bad because you know why it is bad. For you, this is self-evidently a bad thing. Yes, this is a problem.

Weak Development Team 52

Weak Development Team Customer Experience User Testing Product Research 52

Userpilot

JANUARY 6, 2022

We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. This may not happen because your product is bad, but rather because the user can’t find or understand the feature that they need.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Mind the Product

JANUARY 17, 2020

What then are the implications of ML products for team structure, focus, and hiring? Whether the data is good or bad, once interventions are made a counterfactual problem arises. Even products which set out to augment existing teams will change how they work, and change is hard. Team Structure. Data Quality.

Artificial Inteligence 144

Artificial Inteligence Data Visualization Technical Review User Testing 144

Userpilot

JUNE 29, 2022

Which design approach should UX designers use during product development? TL; DR. Human-centered design (HCD) puts people at the center of every development process. It incorporates user feedback , deep empathy for users, user sentiment, and user behavior into product development to design responsive products. Short answer, yes.

User Testing 98

User Testing Feedback Software Research Software Customer Feedback 98

Userpilot

JUNE 30, 2023

This data allows product managers to make more informed product development and roadmap planning decisions. Send competitor questions at different points in the user journey to identify and fix weak points and double down on strengths. What strengths and weaknesses of our competitors’ products/services have you noticed?

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Sachin Rekhi

FEBRUARY 1, 2016

I think one of the first challenges that new product leaders face is understanding exactly the division of labor between themselves and their team members. While you are largely given sound advice to focus on driving results through your team, it doesn't mean that when done right you are shirking all individual responsibility.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Atlassian

JANUARY 13, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. Development teams usually create a list of guidelines known as coding conventions. Development teams usually create a list of guidelines known as coding conventions. AT&T, a US-based telecom company, faced a major crisis in 1990.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

The Product Coalition

DECEMBER 14, 2019

However, in time, this procedure has become a widespread methodology in technology product development too. Code and Fix (often known as Cowboy coding ) is considered the simplest product development process and is the default method for prototyping software-oriented technology solutions.

Software Review 80

Software Review Research Software Technical Review Weak Development Team 80

Melissa Perri

JULY 14, 2016

When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. To create a backend system that will allow the sales team to manage their leads.” “To These product initiatives aren’t bad, they are just communicated at the wrong time and with the wrong intentions.

Product Strategy 304

Product Strategy Onboarding KPIs Strategy Transportation 304

Userpilot

SEPTEMBER 4, 2023

Providing valuable content to assist comparison shopping helps brands stand out. Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. You can also find areas in your product causing a poor customer experience and needs improving.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Tyner Blain

AUGUST 17, 2023

There are several different formats which have been developed for problem statements, and you could use free-form narrative as well. After hundreds of hours helping write and utilize problem statements with dozens of teams over the years, I’ve evolved the template I use and recommend; because it works better in theory and in practice.

Weak Development Team 52

Weak Development Team Systems Review Workshop Definition 52

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. Attribution analysis in GA4 only allows for the comparison of two models across the whole project. How does this compare to GA4?

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

MAY 5, 2022

Product managers lead interdisciplinary product teams to deliver products that bring value to customers. Product managers monitor and control the product lifecycle while ensuring there is the right corporate environment for its development. The product development process is one aspect of the product management process.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

Userpilot

MAY 14, 2023

Customer feedback is the key to developing a customer-centric business. Measure customer satisfaction score with CSAT surveys Customer satisfaction score (CSAT) surveys typically ask customers to rate their satisfaction level with your product, features, or team interactions, eg. with the support team.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. Tracking product metrics helps you develop well-informed product strategies. These metrics help you develop an effective product-led growth strategy. How to select the right metrics?

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

MAY 18, 2023

Testings: UX testing focuses on evaluating the usability and efficiency of the product, while CX testing aims to assess overall customer satisfaction and identify strengths and weaknesses in customer workflows. It’s important to conduct multiple usability tests for different phases of your product development cycle.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

APRIL 19, 2024

Applying insights from market research to product development and marketing strategies can significantly enhance business growth. Sharper marketing messages, savvy product development strategies, and an intimate grasp of both prospective buyers and existing customers’ preferences and needs. The outcome?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

The Product Coalition

APRIL 26, 2021

The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. As I have observed in practice, many Scrum Teams either limit the data gathering part of the Retrospective, thus lacking vital information. The Scrum Team identifies the most helpful changes to improve its effectiveness.

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89