Intercom, Inc.

JUNE 15, 2018

Whilst the above grid of squares can be useful, and augmenting them with sparklines helps, there are still comparisons that are difficult to make. In some cases it’s more important that the viewer sees the comparison, not the data. We can take this further and colour code the points to make more comparisons easier.

Data Visualization 223

Data Visualization Customer Experience Marketing 223

Nir Eyal

MARCH 3, 2025

The post The Hidden Power of Social Comparison appeared first on Nir and Far. Ill never forget the day I learned about Facebooks $19 billion WhatsApp acquisition. Instead of celebrating my own recent success as an author, I found myself spiraling into a pit of self-doubt.

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Lenny Rachitsky

JANUARY 14, 2025

Understanding the impact of these investments in terms of both time and money makes the stakes easier to understand when comparing these kinds of projects with new features, even if the comparison can never be apples to apples. We recommend looking at 75th percentile values for comparison initially.

Product Research 129

Product Research Research Software Data Visualization Reporting Tools 129

Alchemer Mobile

JUNE 8, 2022

How do specific cohorts of customers feel in comparison to each other? What do your customers want? How do your customers feel about the customer experience? Why do unhappy customers feel the way they do? loyalty program members versus non-loyalty members). Why do certain customers churn? Why voice of the customer is so valuable.

Data Visualization 241

Data Visualization Customer Experience Customer Feedback Download 241

The Product Guy

MAY 7, 2019

A good competitive analysis can be in the form of a SWOT matrix, feature comparison table, or a combination of all of these. For example, a gantt chart of competitors’ products over time is a great visual way to analyze what features/products a competitor already has and what features they are likely to launch next.

Roadmap 379

Roadmap User Testing Research Software Product Research 379

Mind the Product

AUGUST 13, 2020

What do you get when you have a room full of marketplace product leaders from areas as diverse as pet care, heavy machinery, content creators and consumer goods comparisons? A ProductTank! In July 2020 ProductTank Brisbane focused on double sided marketplaces and we were fortunate to have so many diverse perspectives on the topic in the [.].

B2C 201

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Alchemer Mobile

APRIL 21, 2022

While 2021’s response rates were slightly lower than in 2020 (16%), they’re an off-the-charts comparison to the industry standard of 1%. On average, most brands only hear from less than 1% of their customers surveyed. Our research shows the average response rate for in-app surveys was 13%.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Product Innovation Educators

NOVEMBER 27, 2023

Having begun her career with McKinsey and Accenture, Lisa’s experience has allowed her to achieve a 96% transformation program success rate, in comparison to only around a 30% success rate as reported by most research. Not She works with ambitious leaders to turbocharge their transformation and business planning.  Not bad Lisa.  Not bad Lisa.

Weak Development Team 278

Weak Development Team Reporting Tools Product Research Research Software 278

Product Management University

MARCH 3, 2020

Instead of feature comparisons that offer little or no context, competitive battle cards contain popular and highly problematic business scenarios with the resulting outcomes that are top priority for buyers. Situational Competitive Analysis – Time to Get Rid of The Feature Comparison Spreadsheet. Related Articles.

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Product Innovation Educators

FEBRUARY 24, 2025

Looking at your product’s recent feature additions, how many were driven by competitor comparison versus genuine customer needs? Consider Anya’s example of having customer service representatives purposefully engage with users to gather product development insights.

User Testing 179

User Testing Research Software Feedback Software Customer Communications 179

Product Talk

FEBRUARY 12, 2025

If they’re not feeling that pain and they don’t have that comparison between what we do today and other ways we could be operating, if they don’t have those things, you’re not at the starting line. It’s got to be right at the top. Teresa Torres: We’re talking about organizational transformations.

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Product Research Customer Experience Books Leadership 246

Product Innovation Educators

FEBRUARY 1, 2021

” What are your thoughts on that comparison? ” What are your thoughts on that comparison? We visualize those messages so that audiences will consume them far more often and voraciously. [8:13] 8:13] You’ve been compared to Edward Tufte, the “King of Visualizing Information.”

Data Visualization 257

Data Visualization Positioning Strategy User Testing 257

Alchemer Mobile

JULY 11, 2019

Now that you understand what your customers really need and want, you can up your product comparison approach to competitive analysis by incorporating two key fields—benefits, and customer value. In fact, one of the first applications of the JTBD approach was with retirees looking to downsize their homes.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

The Product Coalition

AUGUST 16, 2022

Here’s an example from CBinsights on the AI landscape : #2 Identify Key Comparison Factors Before you get too far into the comparison and deep analysis of competitors you need to work out the factors you will use to do a comparison. This could be a deep dive on financials, user journeys, key features, performance, or strategy?

User Testing 131

User Testing User Friction Customer Feedback Customer Experience 131

The Product Coalition

JUNE 2, 2023

Azure AWS GCP comparison: What to consider? Azure aws gcp comparison will be shown as the tables below. If You Concerned About The Familiarity with Brand This is something that both Microsoft Azure and Google Cloud Platform take advantage of because, in comparison to AWS, both are well known.

Data Visualization 145

Data Visualization Software Review Software Developers Software Development 145

Alchemer Mobile

APRIL 14, 2022

Rather than a benchmark comparison, below is a short summary of the six subcategories included in our data: News, Telco, Technology, Games, Sports, and Music. Data included: Ratings and reviews. Retention.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

FEBRUARY 17, 2021

How do specific cohorts of customers feel in comparison to each other? What do your customers want? How do your customers feel about the customer experience? Why do unhappy customers feel the way they do? loyalty program members versus non-loyalty members). Why do certain customers churn? Why VoC is Valuable.

Data Visualization 264

Data Visualization Customer Feedback Customer Experience User Testing 264

Product Talk

FEBRUARY 5, 2025

Or maybe we get caught up in comparisons, hearing success stories from product peers at other companies that lead us to say, That could never happen here. Build an opportunity solution tree. Of course, just because something is simple doesnt mean that its easy. For many of us, the desire for perfection can be a real roadblock.

Product Research 190

Product Research User Testing Customer Experience Framework 190

Userpilot

DECEMBER 21, 2024

Userpilot vs Heap: feature breakdown To wrap up, here’s a breakdown of all session replay features in Userpilot and Heap for easy comparison. Userpilot allows you to focus on specific events during the user session.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Product Research 105

UX Planet

DECEMBER 6, 2024

These digital marketplaces act as intermediaries between car dealers and buyers, offering a flexible and comprehensive car shopping experience and providing customers with an extensive selection of cars across different years, models, andmakes.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Melissa Perri

JULY 14, 2016

They would compare this to other problems and determine how big it is in comparison. They may go out and interview people and find that in certain cities where Uber isn’t as popular, there is a very long wait time to get a car. Let’s say it’s the biggest challenge at the moment.

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306

The Product Coalition

FEBRUARY 29, 2024

Scorecard (example weighting): LLM Comparison: Example1 Decision: Depending on budget and data access, both options could be viable. Scorecard: LLM Comparison: Example2 Decision : Balancing privacy needs with desired performance is crucial. Evaluate how crucial specific security features and data-driven insights are for your service.

Artificial Inteligence 142

Artificial Inteligence Data Visualization Reporting Tools Research Software 142

Product Talk

SEPTEMBER 7, 2022

trivago’s vision is to create the best hotel comparison website in the world and the Search & Flow team focuses specifically on the upper part of the funnel when users start their search. Since then, they’ve deliberately focused on optimizing hotel metasearch to become the best comparison site for hotels.

Product Research 253

Product Research User Testing Customer Experience Research Software 253

Reveal

MARCH 13, 2025

Fixed Lines: Set Key Benchmarks in Charts Static Reference Points: Easily highlight important thresholds for better comparisons. Improved Readability: More descriptive labels mean faster data interpretation. Customizable Appearance: Adjust line color and thickness for better visibility.

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Data Visualization Customer Experience User Experience Customer Feedback 59

Product Talk

AUGUST 18, 2021

Product discovery is often defined in comparison to product delivery. And what do you need to know about it? I’ve got you covered. This article will cover the ins and outs of product discovery. What is Product Discovery? We typically define product discovery in contrast with product delivery.

Product Research 328

Product Research Research Software User Testing User Friction 328

Intercom, Inc.

APRIL 9, 2018

Comparisons are clues. That being said, in sales, your goal is to close deals for your company, so here are some things to take into account when selling competitively: Know the landscape. If you want to be a consultative salesperson you need to know who’s in the market, what they do and how they differ from you.

Research Software 216

Research Software User Testing Software Review Product Research 216

The Product Coalition

DECEMBER 21, 2021

A brief comparison of various options is presented below. Comparisons of Various Mobile Development Options A common misconception here is that you can use a hybrid mobile framework that allows you to re-use many/most of your existing elements that were built for the web, but unfortunately this is not the case.

Development 147

Development User Testing Customer Experience Framework 147

The Product Coalition

JANUARY 6, 2024

If you imagine diving into endless lists of feature comparisons, think again. When I work with the product leaders of the companies I mentor on their competitive analysis, they usually come up with a comparison table for each competitor, that includes mostly features. She could have done that.

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User Testing Customer Experience Customer Feedback Presentation 133

The Product Coalition

JUNE 28, 2020

The App seems to intentionally downplay peer-to-peer comparison which is also evident in the next feature we are going to look at. However the App seems to have chosen only positive aspects of social connections and leave out peer-to-peer comparison that usually results.

Feedback Software 183

Feedback Software Customer Experience User Testing Customer Feedback 183

Alchemer Mobile

JANUARY 28, 2020

In comparison to the growth of the larger job market, the demand for PM roles in the US surpasses the increase in demand for all other roles combined by 5x. Source: Product Management Hiring Trends in the US — 2019.

Product Management 191

Product Management Product Manager Reporting Tools Technical Review 191

Userpilot

JULY 8, 2024

The purchase-stage touchpoints include free trials, demos , pricing and comparison pages, and customer testimonials. On your pricing page, include comparison tables to highlight the differences between plans. Comparison tools Comparison tools help potential customers compare how your SaaS product stacks against competitors.

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Userpilot

JULY 29, 2024

Analyze gathered information using templates such as a feature comparison matrix and pricing comparison chart to identify competitive advantages and areas for improvement. A feature comparison matrix allows you to compare the key features of your product with those of your competitors.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

Product Management University

AUGUST 21, 2023

If you look at each one of your products individually (modules on your platform), their strategic value to the customer and your own company, pales in comparison to the strategic value of your entire platform (the portfolio). It’s the ultimate strategic role. That means your ability to be strategic as a product CEO has a pretty low ceiling.

Product Management 246

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The Product Coalition

FEBRUARY 5, 2022

As each item is always scored relatively higher or lower in comparison to other items on the list, single items will rarely receive the same score. Value is divided by complexity to get the relative priority. My view Although not my favorite, I used “value vs complexity” the most for its simplicity.

Customer Experience 167

Customer Experience Data Visualization Customer Feedback Product Research 167

Userpilot

DECEMBER 18, 2024

Here you can view key results through easy visualizations and comparisons. Participant recruiting : Outsource the work of finding the right participants for your study, freeing you up to focus on the more important strategic parts. For each task participants must perform, Optimal Workshop has a dedicated task results tab.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105