Userpilot

JUNE 2, 2024

However, with so many customer intelligence tools available, how do you select the right one? If you’re in two minds about which customer intelligence software to use, we’ve got you covered. In this article, we’ll take you through a list of the top customer intelligence tools.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. Luckily, we’ve listed the 17 best product-led growth software in the market.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Research Software 85

Userpilot

AUGUST 12, 2024

They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. Register now. Book a seat.

Messaging 94

Messaging Positioning Data Visualization User Testing 94

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 191

Research Software Feedback Software Analytic Tools Customer Communications 191

Userpilot

MAY 17, 2024

Exploring alternatives to Google Analytics? In this post, we’ll discuss exactly that – which Google Analytics competitor is best depending on the different use cases. Alternative tools can provide a clearer, more transparent approach to user data handling, ensuring compliance with global data protection regulations.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. Let’s dig in!

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Software Review 87

Userpilot

AUGUST 30, 2024

Here are some benefits of user segmentation models: Tailoring in-app content and features enhances engagement through personalized experiences. There are eight different customer segmentation models: Behavioral segmentation groups users by in-app interactions and usage patterns. Geographic segmentation groups users by location.

Data Visualization 76

Data Visualization Analytic Tools Reporting Tools Customer Experience 76

Userpilot

AUGUST 14, 2024

– Technographic —preferred device and operating system. – Firmographic (for B2B) —company size, industry, and annual revenue. – Improving satisfaction among existing customers by adding in-app communication. Customer segmentation software recommendations: 1. Event analytics in Userpilot.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Reporting Tools 82

Userpilot

AUGUST 24, 2023

I admit Introducing Userpilot Analytics may not be the most accurate title. After all, Userpilot is already a powerful analytics tool and we’re simply adding new features that have been available only in dedicated product analytics tools so far. What can you expect from the new Userpilot analytics?

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 80

Userpilot

JUNE 27, 2024

There are so many multivariate testing tools available that it can be difficult to choose the right one. Whether you’re a seasoned marketer or a budding entrepreneur, this comprehensive guide will equip you with the knowledge and resources to elevate your product analytics and optimization efforts. Let’s dive in!

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools User Testing 93

Userpilot

JULY 10, 2024

If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. We explore how to create an effective SaaS marketing strategy plan and share 14 product marketing strategies you should implement in your SaaS business. Both are vital for SaaS success.

Analytic Tools 90

Analytic Tools Feedback Software Research Software User Testing 90

Userpilot

NOVEMBER 16, 2022

B2B marketing automation helps businesses grow faster, while not breaking the bank. How do you effectively implement B2B marketing automation into your existing product marketing activities? In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams.

Feedback Software 92

Feedback Software Analytic Tools B2B Embedded Analytics 92

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. It attracts people (who’d otherwise be strangers) to become your customers.

B2B 97

B2B Analytic Tools Feedback Software Data Visualization 97

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? We handpicked a few of the best SaaS walkthrough examples and explained what made them great. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software 97

Feedback Software Analytic Tools Reporting Tools Customer Communications 97

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

SEPTEMBER 29, 2022

How can macro and micro-segmentation (B2B) improve your product marketing ROI and contribute to more revenue and product growth ? The most common variables used in B2B segmentation. It’s the best option for delivering hyper-personalized content and in-app experiences. What is B2B market segmentation?

Analytic Tools 78

Analytic Tools Customer Experience B2B Data Visualization 78

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! What is B2B marketing?

B2B 97

B2B User Testing Research Software Analytic Tools 97

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

The Product Coalition

APRIL 24, 2023

Product managers usually choose a tool or piece of software to act as a repository, but really a repository is anywhere you keep feedback — even if it’s on paper in a drawer. Software development teams might be interested in seeing customer feedback to understand why they’re building one feature and not another.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

JUNE 28, 2024

Gain essential skills : Skills such as market research and analysis, marketing, technical knowledge in CRM systems, marketing automation , and related technologies are crucial for this position. There is an abundance of tools for product marketing managers. You can easily find them in-app instead of searching through email.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

JULY 20, 2024

Customer retention managers rely on various tools to enhance customer satisfaction and loyalty. Userpilot and Custify offer solutions for onboarding, in-app engagement, and personalized experiences. ClientSuccess and ChurnZero focus on B2B customer success, health scoring, and churn prediction, etc.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? 10 Product differentiation examples to inspire your strategy Product differentiation strategies have been used successfully by different SaaS brands. Let’s consider a few examples: 1.

Differentiation 94

Differentiation Analytic Tools Research Software Feedback Software 94

Userpilot

JULY 20, 2024

Learning the tools essential for the role is also essential. Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. Looking into tools for retention specialists?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 20, 2024

Software monetization can be complex to deal with. You can implement many software monetization strategies in your product, but picking the right one can be a challenge. This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

Mixpanel

APRIL 18, 2024

Believe it or not, rolling out a new product can be a lot trickier for B2B companies. Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JUNE 24, 2024

Wondering what product growth strategy is and how to build it for your SaaS? Use tactics like personalized onboarding and in-app messaging to drive adoption , retention, and expansion. Leverage analytics tools to analyze user interactions, identify friction points, and measure the impact of your strategies over time.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

APRIL 8, 2024

Think about the last software application that you used for work. If it’s the latter, then you’ve already experienced what bottom-up SaaS is! Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. Bottom-up SaaS approaches: Product-Led Growth.

Analytic Tools 74

Analytic Tools Feedback Software Data Visualization Strategy 74

Userpilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? Demo content allows users to experiment with complex products like analytics tools. Or are your trials paid?

Feedback Software 91

Feedback Software Analytic Tools B2B Data Visualization 91

Userpilot

NOVEMBER 13, 2023

That’s exactly what effective customer enablement does – it helps customers get all the tools needed for successful product engagement. Customer success enablement focuses on providing customers with the necessary tools for success. Trigger in-app CSAT surveys to collect feedback on the spot. Let’s find out.

Feedback Software 89

Feedback Software Data Visualization Analytic Tools User Testing 89

Userpilot

JUNE 27, 2024

Learn more about industry benchmarks in our latest SaaS Product Metrics Report. Customer activation rate is crucial for SaaS companies as it impacts all other success metrics, like revenue. Why is customer activation rate important for SaaS companies? How to improve user activation rate in SaaS? Let's dive right in!

Analytic Tools 92

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 92

Intercom, Inc.

JANUARY 25, 2023

Product-led growth (PLG) has been embraced by SaaS companies of all sizes as a scalable approach to growing a business, but it is especially appealing in times of economic uncertainty and soaring acquisition costs like we’re experiencing today. And for today’s guest, Mickey Alon , that’s the best way to run a sustainable SaaS business.

Analytic Tools 118

Analytic Tools Customer Experience User Testing B2B 118

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Get feedback on different messaging and ads to find which resonates. Concept testing is a powerful tool, but like any tool, its effectiveness depends on how you wield it.

User Testing 92

User Testing Feedback Software Product Research Analytic Tools 92

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 91

Data Visualization Analytic Tools Research Software Customer Experience 91