2020 Related Topics 
Alchemer Mobile
DECEMBER 22, 2020
You’d be hard-pressed to find someone who hasn’t had a virtual doctor appointment, ordered groceries online, or used curbside pickup in 2020. Here are some of the top mobile customer trends from 2020 and what they mean for your brand. In fact, a new “Helpfulness” category was added to Apple’s 2020 awards. Personalization.
Mind the Product
NOVEMBER 16, 2020
The post Product Vision 2020 appeared first on Mind the Product. Here are the key areas discussed: Vision: a prerequisite to strategy Properties of a vision statement How do we get there: Hills and Storytelling framework Conclusions: an [.].
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Mind the Product
SEPTEMBER 10, 2020
The post Product Manager’s Secret 2020 Weapon: Remote Workshops appeared first on Mind the Product. It is ultimately up to us to get all interested parties to align and collaborate on building the right thing for our business and making sure we understand our users so it’s the right thing for the market.
Intercom, Inc.
DECEMBER 17, 2020
Throughout this year on the podcast, we’ve talked to people from various companies about how they’ve met the challenges posed by the events 2020. The post Intercom’s 2020 people pivot appeared first on Inside Intercom. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice.
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In its 2020 Embedded BI Market Study, Dresner Advisory Services continues to identify the importance of embedded analytics in technologies and initiatives strategic to business intelligence. Which sophisticated analytics capabilities can give your application a competitive edge?
Alchemer Mobile
MAY 14, 2020
Download the 2020 Mobile App Engagement Benchmark Report for Media Apps. See the full 2020 report for more information on general, cross-industry benchmarks and other category-specific data. The post Media Apps: 2020 Mobile Customer Engagement Benchmarks appeared first on Apptentive. Why is your app rating decreasing?
Intercom, Inc.
DECEMBER 21, 2020
Given how unprecedented 2020 has been, with turbulence and tragedy on so many fronts, it’s hard to try and pick a post that sums up the year on Inside Intercom. The post 2020 on Inside Intercom appeared first on Inside Intercom. From all of us here on the Intercom Content team, we wish you a very peaceful and safe holiday season.
Advertiser: Revenera
Customers demand—and suppliers offer—a diverse mix of monetization models for Software and Digital Services related to IoT Devices. However, many suppliers still struggle to get a full view of what’s being used by customers, what is owed to the vendors, and how a product is being used across the customer’s business.
Advertiser: ZoomInfo
Is your team focused on building a reliable tech stack for 2020? Forward thinking sales leaders are starting to prioritize technology initiatives. As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster.
Speaker: M.K. Palmore, VP Field CSO (Americas), Palo Alto Networks
Thursday September 10th, 2020 at 11AM PDT, 2PM EST, 6PM GMT. In this webinar, you will learn: The future of data security. Preparing for crises that lead to security threats. How to update existing tech stacks to optimize data security. And much more!
Speaker: Stephanie Lewandowski, Senior Product Manager, Teachstone
May 13th, 2020 11AM PDT, 2PM EDT, 7PM GMT Build customer empathy and lead change. Quality engineering practices. Security and compliance concerns. Practical techniques for prioritization you can apply in your own environment.
Advertiser: Vanilla Forums
2020 was a year unlike any we've seen in our lifetimes. Will these unprecedented times expedite the rise of branded communities? What can organizations do to ensure their business remains relevant? This year's Community Predictions has all the answers!
Speaker: Gautam Nimmagadda, CEO, Quixy
Tuesday December 15th, 2020 at 11AM PST, 2PM EST, 7PM GMT A roadmap to business excellence by understanding the importance of harnessing data, and automating processes. Keys to achieve the level of growth, cost optimization, and agility you want for your business.
Speaker: Holly Hester-Reilly, Founder and Product Management Coach, H2R Product Science
September 29, 2020 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST Plan and conduct compassionate interviews during difficult times. Know when you’ve got enough data to make a decision. This is a live webinar, so you’ll have a chance to ask questions during our Q&A session.
Speaker: Jared Johnson, Director of Product Strategy, Kin + Carta
Thursday August 13, 2020 11AM PDT, 2PM EST, 6PM GMT. How to factor new societal changes and customer behaviors into new continuum design. What is an omni-channel experience and how does it set the standard for CX.
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