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At this months TPG Live , we explored two of the most persistent challenges in product leadership: How do you build trust and alignment between enterprise users and buyers? How do hybrid product teams stay aligned and effective across time zones and work styles? Our roundtable featured experienced voices from product strategy, B2B SaaS, and startup innovation: Jordan Bergtraum – Head of Product, B2B SaaS consultant Kelvin Wilson – Founder & CTO, OD Sense Drew Falkman – Prod
Productside | Product Management Courses & Training Breaking the Silos: How Product and Engineering Build Better Together In Season 3 of Productside Stories , we sat down with Guy Gershoni , Head of Engineering at genesIT, for a candid conversation on what it really takes to build great products in todays complex tech environments. With over two decades in engineering and a career shaped by deep partnerships with product leaders, Guy brought a clear-eyed perspective to the tableone thats gro
A few years ago I was drowning in administrative work. To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used Teachable as our course platform, Slack for our community, Zoom for our live sessions, Google Calendar to send out course invites, Miro for collaboration, and Mailchimp to send out course emails.
The greatest bundle ever just got so much bigger, and unbelievably better. Now when you subscribe to Lenny’s Newsletter, you’ll get one free year of 10 incredible products, including five of the hottest AI tools in the world right now: Bolt Cursor Lovable Replit v0 This is in addition to the existing beloved products we’ve already got in the bundle: Linear Notion Perplexity Pro Superhuman Granola These companies have never offered anything like this before.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Sound familiar? This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make inform
This week were releasing a double feature on How I PM featuring two product pros sharing methods theyve used to lead with clarity, customer understanding, and momentum. Pedro Moreno : #HowIPM Be the Shadow You Need to Be Pedro Moreno, Head of Products at Serasa Experian, brings a refreshingly simple insight: your best product ideas may come from quietly watching how your users actually work.
This week were releasing a double feature on How I PM featuring two product pros sharing methods theyve used to lead with clarity, customer understanding, and momentum. Pedro Moreno : #HowIPM Be the Shadow You Need to Be Pedro Moreno, Head of Products at Serasa Experian, brings a refreshingly simple insight: your best product ideas may come from quietly watching how your users actually work.
Productside | Product Management Courses & Training Product Leadership, Rewritten: Season 3 Collection of Productside Stories What Todays PMs Need to Lead Tomorrows Teams Product leadership isnt standing still. And neither can you. As AI, product ops, and platform thinking reshape the way teams work, the role of the product leader is changing fast.
Most organisations dream of building products that delight users. But what happens when the users are your internal teamsand the product is the business itself? In this episode of The Product Experience, Randy Silver sits down with Jo Wickremasinghe, Chief Product & Technology Officer at BPP, to talk about leading transformation at scale. Key TakeawaysInternal Read more » The post How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP) appeared first on Mind th
Imagine this: A potential customer lands on your eCommerce site, intrigued by your offerings. But instead of making a purchase, they leave just moments later. Sound familiar? Its a scenario many eCommerce managers face, often leading to sleepless nights and endless revenue projections. The solution? A harmonious blend of User Experience and Conversion Rate Optimization.
When done right, mobile surveys receive up to 3x higher response rates than traditional web surveys. With 85% of adults keeping their smartphones within arm’s reach at all times, mobile surveys have become the most direct route to gathering authentic user feedback. But here’s the challenge: successful mobile surveys require a tailored playbook; what works on desktop can actively harm your mobile response rates.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Innovation doesnt mean chasing every idea or launching fast for the sake of it. It means creating space for experiments, reflection, and learning – even when things dont go as planned. In our newest Patreon-exclusive article , part of the Roadmap to Mastery series, we explore: What makes experimentation actually work in a team setting How to help people take smart risks and learn from what doesnt go right Case studies where iteration, not perfection, led to lasting improvements in engageme
Have you ever received that dreaded feedback to "be more strategic" in your product management role? That sinking feeling in your stomach, wondering what you're missing, is more common than you think. After two decades leading product teams and coaching countless PMs, I've discovered something surprising: The issue isn't your strategic thinking abilities - it's navigating the unspoken rules that shape product leadership.
At #mtpcon London 2025, Nesrine Changuel, a seasoned product leader with over 10 years of experience at Google, Spotify, and Microsoft, shared her deep insights on building products that not only meet functional needs but also create powerful emotional connections with users. Her session was a masterclass on how delightthe emotional engagement that users feel Read more » The post Why emotional connection drives successful products: Nesrine Changuel at #mtpcon London (Google, Spotify, Micros
Theres something that happens when you sit in a post-sale leadership seat long enough. You start thinking in functions. In roadmaps. In metrics. But heres the mindset shift were inviting you to make today: Your customers dont experience your company through departments, job titles, or tech stacks. They experience your company aswell, your company (and product) as one journey.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
According to a recent survey, 80% of consumers are more likely to patronize a company that provides a tailored experience. This statistic buttresses the importance of personalization during app conversion optimization. But conversion optimization goes beyond just personalization. You must find the right balance of strategies that bring immediate results while driving long-term product growth.
Since the dawn of the twenty-first century, the West has been in crisis. Social unrest, political polarization, and the rise of other great powers – especially China – threaten to unravel today’s Western-led world order. Many fear this would lead to global chaos. But the West has never had a monopoly on order. Surveying five […] The post The once and future world order by Amitav Acharya appeared first on nextbigwhat.
Industrial manufacturers are traditionally known for long product development cycles, making it challenging to master feature prioritization or stay competitive. Even with long product development cycles, manufacturers have a lot of room to improve their product development process; it just requires a shift in mindset, culture, and strategy. Organizations that want to become more agile at meeting customer needs and keeping up with the competition can look to tech giants that have mastered featur
Ever abandoned an app because the layout felt chaotic or the interface was riddled with inconsistencies? Thats what happens when design inconsistency takes over it frustrates users, slows teams, and breaks trust in your product. A design system is more than a style guide or a component library. Its a comprehensive framework that combines Read more » The post Without design systems, your product is already failing appeared first on Mind the Product.
In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Unveiling the Power of User Research Want to build successful products? You need to understand your users. This listicle presents 10 proven user research methods to help you gather crucial insights into user behaviors, needs, and motivations. Learn how techniques like user interviews, usability testing, surveys, contextual inquiry, card sorting, A/B testing, diary studies, focus […] The post Top 10 User Research Methods to Boost UX appeared first on Development Corporate.
Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience.
Are you working too much but feel like it’s never enough? Have you turned the act of pretending you’re “fine” into an art form? Does self-care feel like one more item on your already long to-do list? We’ve been taught that resilience is the secret to navigating life’s most difficult moments. But according to New […] The post Shatterproof: How to Thrive in a World of Constant Chaos (and Why Resilience Alone Isn’t Enough) appeared first on nextbigwha
Welcome to the grandestor Grande-ist stage of Customer Success: Pulse 2025! Set against the dazzling backdrop of Las Vegas, a city synonymous with dreams and possibilities, our conference, themed around the beloved musical Wicked, promises to enchant and empower. On May 28th and 29th, Gainsight invites you to transform into students of Shiz University in the land of Oz, where innovation and ambition will meet at the intersection of customer success.
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
This weeks Sunday Rewind is a 2018 post from Glenn Block and Timo Hilhorst on the differences and respective merits of quantitative and qualitative data and why its important for product managers to gather both types. Quantitative or hard data is information that can be measured and written down with numbers. It includes surveys, application Read more » The post Sunday Rewind: Why you need quantitative AND qualitative data appeared first on Mind the Product.
The Evolution of Private Equity Operating Partners The private equity landscape has changed significantly. Operational excellence is now a primary focus, replacing the previous emphasis on financial engineering. This signifies a fundamental shift in how private equity firms generate value. They're moving away from simply structuring deals and towards actively managing their portfolio companies.
Success in manufacturing isn't solely about developing great productsit's about managing them strategically. Industry-leading organizations use product portfolio strategy to balance innovation, optimize resources, and align their product options with their broader business goals. Without a strategic plan, companies risk losing market relevance or stalling growth.
Venture capitalists manage to raise and invest trillions of dollars despite being wrong most of time through asymmetric bets where a few big wins outsize losses by factors of 1,000x. In The Super Upside Factor, Daniel Kang draws on his experience as a venture capitalist at Softbank Vision Fund and a Y Combinator-backed founder […] The post The super upside factor: Asymmetric principles that will 10X your life appeared first on nextbigwhat.
Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Most companies adopting customer community solutions are aware of the key features needed to get started. Tools like community forums, knowledge base articles, and gamification are all great, but how do you build a community thats more than the sum of its parts? How do you capture that certain je ne sais quoi that makes your community become a home for everything your users need?
More updates from Google Cloud, TikTok no longer the most downloaded app and Spotify boosting its non-English audiobook catalogue – heres a roundup of some of the most interesting stories in the news this week. Google Cloud conference celebrates transformative power of AI Google held its annual Google Cloud Next conference last week, aimed at Read more » The post Spotify invests in non-English audiobooks, new product chief at Trainline: This weeks news round-up appeared first on Mind
Unlocking M&A Success: Mastering the Due Diligence Process This m&a due diligence checklist provides eight crucial areas to investigate before any acquisition. From scrutinizing financial records and legal compliance to evaluating technology infrastructure and ESG factors, this list equips you to uncover hidden risks and opportunities. Understanding these key areas is essential for accurate valuations, […] The post M&A Due Diligence Checklist: 8 Essential Areas for 2025 appear
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