Roman Pichler

APRIL 4, 2023

For example, ensure that the individual’s role and responsibilities are clear; help the person grow as a product professional, be it by coaching and mentoring them or by encouraging them to attend training courses; offer clear and helpful feedback and hold them accountable for meeting agreed goals. Second, develop the product management team.

Feedback Software 336

Feedback Software Reporting Tools Customer Feedback User Testing 336

Product Talk

JULY 8, 2020

I want to watch my shows on my train commute. I want to watch my shows on my flight” and “I want to watch on my train commute” sound similar. Unless planes and trains introduce different constraints. I may need to be completely offline on a plane, whereas on a train I may still have cell data. Is this show any good?

User Friction 352

User Friction Customer Experience Product Research Data Visualization 352

Product Management University

SEPTEMBER 11, 2024

Training budgets are smaller too. Micro learning is a learner-centric approach to training, where content is divided into small, bite-sized chunks that can be quickly consumed and applied at lower price points. It is particularly effective for on-the-go learning, allowing individuals to fit learning into their busy schedules.

Product Manager 264

Product Manager Product Management User Testing Technical Review 264

Productside

NOVEMBER 19, 2024

Michelle Felice-Steele on Product Management Success appeared first on Productside | Product Management Courses & Training. Listen on the podcast channel of your choice The post From Vision to Impact: Innovate Like a Pro!

Vision 317

Vision Product Manager Product Management Management 317

Melissa Perri

JANUARY 4, 2020

2019: "I have 800 Product Owners who have never done the role before, can you help train them?" We'll need to build training programs inside companies, make sure we higher good experienced people to coach. . -- 2014: "We don't need Product Management help, we need design help. Can you just teach us UX?" It is too risky.

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well.

Product Research 271

Product Research Reporting Tools User Testing Research Software 271

Product Talk

JULY 21, 2021

Here’s the reality: We’ve trained engineers to want nothing to do with discovery. It’s our job to undo that training. Here’s the reality: We’ve trained engineers to want nothing to do with discovery. It’s our job to undo that training. Celebrate innovative ideas, even if they aren’t the best idea for right now.

Engineering 309

Engineering Product Research Customer Experience User Testing 309

Product Talk

JULY 7, 2021

They can help train the individual members of the trio in different techniques so that everyone gets better at research. They don’t want to train others on how to do research. They can help their teams increase the reliability and validity of their research methods. So you have to use this pattern wisely. We need both. Tweet This.

Product Research 297

Product Research User Testing Customer Experience Testing 297

Product Management University

MARCH 14, 2023

About Product Management University Product Management University is a B2B/B2B2C training organization with training and certification programs for product management, product marketing, sales and customer success teams. In turn, solution providers more consistently meet their revenue, retention and wallet-share goals.

Framework 246

Framework Customer Experience Product Marketing Product Manager 246

Intercom, Inc.

DECEMBER 9, 2022

Here are some of our favorite takeaways from the conversation: By pushing the scale and training these models with more and more data, these bots started exhibiting qualitative changes like learning abstract concepts without supervised learning. General purpose transformer or something like that [ Generative Pre-Trained Transformer ].

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Productside

NOVEMBER 25, 2024

appeared first on Productside | Product Management Courses & Training. That’s why we conducted a survey of 200 product managers across industries like finance, healthcare, and tech to better understand the value. The post Is Product Management Certification Worth It?

Certifications 177

Certifications Product Manager Product Management Healthcare 177

Product Management Unpacked

SEPTEMBER 29, 2021

The problem is there are not enough trained product managers. But it’s difficult to get proper training for product managers since it is an interdisciplinary role that transcends business, technology and design. Training Product Leaders Ready for Employment. It can be said that “all companies are SaaS companies today.”

Product Manager 217

Product Manager Product Management Product Research Management 217

Roman Pichler

NOVEMBER 6, 2023

These include the following seven capabilities, which I teach in my Product Leadership Training and describe in my book How to Lead in Product Management : Trust-building: Be able to earn the trust of others, including senior stakeholders and managers, and use it to influence and guide people. See Peter G.

Leadership 285

Leadership Customer Feedback Construction User Testing 285

Productside

NOVEMBER 26, 2024

Listen on the podcast channel of your choice The post Professional Growth and Certification: Lessons from the Top with Cynthia Petti appeared first on Productside | Product Management Courses & Training.

Certifications 177

Certifications Strategy Development Product Manager 177

Productside

DECEMBER 3, 2024

The post Trailblazing Women in Product Management: Insights from Michelle Felice-Steele, VP at Experian appeared first on Productside | Product Management Courses & Training. Key Takeaways from Michelle Felice-Steele From.

Product Manager 156

Product Manager Product Management Management Management 156

Productside

NOVEMBER 25, 2024

This data point is not unique- in our Benchmark Skills Report we also found that trained Directors of Product Management exceeded untrained Directors across every critical skill area. Instructor-Led Training vs. Self-Study When it comes to learning, flexibility is key, but the method you choose can greatly impact your outcomes.

Certifications 156

Certifications Data Visualization Product Research Product Manager 156

Productside

NOVEMBER 29, 2024

The post Optimizing Your Time as a Product Manager appeared first on Productside | Product Management Courses & Training. In this blog, we’re going to explore practical strategies that will help you take.

Product Manager 156

Product Manager Product Management Management Management 156

Intercom, Inc.

OCTOBER 13, 2020

The solution we reached for was to train the bot by mining historical questions. Up to this point, we were training the bot ourselves and were sure our users liked it. How does it get the answers to provide to customers? We also had another ML challenge on this project.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Intercom, Inc.

JULY 29, 2021

It turns out that hypergrowth is less about hiring people and more about creating onboarding and training processes and opportunities. We started from scratch and we had a six-week turnaround time to take our training. I got trained really well. Here are some of our favorite takeaways from the conversation. And I got it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

JULY 6, 2021

At Recruiterbox, Chelsea Baker instilled this respect for cultural differences through rigorous training: “[Supporting customers globally requires an] understanding of the cultures you’re working with and training for your team to make sure they’re being mindful of how different cultures process information or communicate.”.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Product Management University

DECEMBER 11, 2024

The Impact on Our Training Courses When I think about the above scenarios and a whole slew of others, I cant help but think how AI will significantly change the way we facilitate our training courses. To set the stage, the following graphic illustrates the way weve facilitated our training courses since day one.

Product Manager 130

Product Manager User Testing Product Management Technical Review 130

Melissa Perri

OCTOBER 22, 2024

Sign up now to be notified of launch, or reach out to info [at] productinstitute.com if you are inquiring about training for teams. We’re launching a course on Product Institute in Q4 2024 on this. Notify Me When Class Launches

Strategy 220

Strategy Research Software Vision User Testing 220

Intercom, Inc.

MAY 26, 2022

Improve customer service training for your support personnel. Be sure to continuously use your FCR data to revisit training and equip your team with the internal documentation and resources they need to best support your customer base.

Data Visualization 210

Data Visualization Customer Satisfaction Product Research Customer Experience 210

Product Management University

OCTOBER 19, 2023

If you’re interested in how a portfolio management and portfolio marketing model can make your product launches more effective, contact us and see how our training programs can elevate the performance of product management, product marketing, sales, customer on-boarding and customer success teams.

Product launches 264

Product launches Product Research Weak Development Team Vision 264

Intercom, Inc.

JANUARY 5, 2022

Start training your employees on compliance practices and how to spot these malicious emails from day one – the quicker they adopt a security-first mindset, the sooner it becomes part of the culture. “It’s great training, and they do these simulated phishing attacks. That’s how I always define it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

JULY 29, 2022

The algorithm designed for supervised learning is trained to map the inputs and produce relevant outputs. Since the data here is already trained or supervised to learn, predict and return expected results, hence the term supervised learning. Semi-supervised Learning This ML model blends the techniques of the above two.

Artificial Inteligence 182

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 182

Productside

NOVEMBER 29, 2024

Enroll in our training to master advanced time management and leadership skills. The post Optimizing Time as a Product Manager: Proven Strategies appeared first on Productside | Product Management Courses & Training. Download our Productside Playbook for templates and tools to optimize your product management process.

Customer Experience 156

Customer Experience Strategy Product Manager Product Management 156

Product Talk

DECEMBER 4, 2024

She said she’d recommend using a Teams or Enterprise account so they don’t use your data for training purposes. Finally, Teresa wrote, “If you are allowed to use generative AI at work, something like ChatGPT or Claude might be an effective way to understand what’s in there.”

ChatGPT 233

ChatGPT Data Visualization Product Research Feedback Software 233

Roman Pichler

FEBRUARY 9, 2022

It’s usually not something you can learn within a few days or by attending a single training course. It takes time to acquire the necessary Scrum Master skills, such as facilitating organisational change or building productive teams.

Reporting Tools 339

Reporting Tools Feedback Software Weak Development Team Product Research 339

Roman Pichler

JULY 5, 2022

You might achieve this by mentoring and coaching the individuals as well as recommending suitable training courses. This includes acquiring new skills and deepening existing ones —depending on the specific role the person plays. Don’t forget to capture the learning and development measure, for example, on a learning roadmap.

Product Research 315

Product Research Leadership Feedback Software Roadmap 315