Roman Pichler

DECEMBER 6, 2022

For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal. For example, the marketer has to create the marketing strategy, and the development teams have to design and build the product.

Leadership 302

Leadership Technical Review Reporting Tools User Testing 302

Roman Pichler

OCTOBER 4, 2017

The following tips want to help you empathise with users and develop a deeper understanding of their needs. Empathy Tip 1: Meet users face to face. Meeting real users on a regular basis should be part of every product manager’s and product owner’s job. Empathy Tip 2: Take a genuine interest in the person.

Customer Feedback 193

Customer Feedback User Testing Customer Experience Product Management 193

Roman Pichler

APRIL 2, 2019

This means that if you start with, say, three development teams, the software architecture of your product will probably consist of three major subsystems—no matter if this architecture supports the desired user experience and features. The post 10 Scaling Tips for Product People appeared first on Roman Pichler.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

The Product Coalition

APRIL 19, 2022

That’s exactly how visitors will feel when they come across a website that plainly does not prioritize user experience. Expert Tips to Improve Ecommerce Web Design was originally published in Product Coalition on Medium, where people are continuing the conversation by highlighting and responding to this story.

User Testing 163

User Testing Customer Feedback Product Research Customer Experience 163

Userpilot

JUNE 21, 2024

Wondering how to deliver a positive user experience to your customers? From customer research to in-app experience localization, we show you how to refine your product UX design to delight customers. TL;DR To offer a positive user experience, you first need to understand customer needs and pain points.

User Testing 97

User Testing Customer Experience Analytic Tools Research Software 97

Roman Pichler

JANUARY 12, 2021

If you said yes to every idea and request, you would end up with a feature soup , a product with an uncompelling value proposition and a poor user experience. The post 5 Tips for Saying No to Stakeholders appeared first on Roman Pichler. Saying no, however, is part and parcel of a product person’s job. Be kind and firm.

Weak Development Team 156

Weak Development Team Customer Experience Reporting Tools Leadership 156

Usersnap

APRIL 17, 2021

And here are some tips and tricks to get you there – at the ultimate destination of being a full-stack developer. Tip 1: Find your niche. Tip 2: One language, not all. Tip 3: Iron out the kinks. Tip 4: Jack of all trades, king of one. Tip 5: Taking a course. Tip 6: Building a network.

Feedback Software 130

Feedback Software Reporting Tools Development Web Developers 130

The Product Coalition

MARCH 8, 2023

Transforming User Experience: Exploring the Game-Changing Capabilities of ChatGPT APIs in Next-Generation Applications Are you ready to take your applications to the next level with the power of conversational AI? How much tip should I give when I pickup? Do experiments. Is there a coupon? Are you up for it?

ChatGPT 121

ChatGPT Customer Experience Research Software Artificial Inteligence 121

UX Planet

AUGUST 27, 2024

This article explores different types of shadows and offers hands-on tips and tutorials on creating them. Drop vs inset shadow Design tips UI Shadows styles by Alexandr Gussev Choose the right color for the shadow Instead of using black or gray shadows, use subtle color variations that match the color of the UI element casting the shadow.

UX 98

UX Customer Experience User Experience Article 98

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 86

Data Visualization User Testing Customer Experience User Experience 86

Userpilot

JUNE 10, 2024

TL;DR UX design —short for User Experience Design—focuses on creating products that offer meaningful and relevant experiences to users. User Experience (UX) design has many principles that ensure your products are intuitive, engaging, and effective. They include: User-Centered Design. Consistency.

Customer Experience 75

Customer Experience User Testing User Experience Customer Feedback 75

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

Customer Experience 71

Customer Experience Data Visualization User Experience Analytic Tools 71

Alchemer Mobile

NOVEMBER 19, 2020

Welcome to the third installation of our digital transformation interview series, where successful product and marketing leaders share what’s top-of-mind, how to overcome obstacles, where the marketplace is going, and tips for success. If you missed our last interview with Liz Jensen from Visa , we recommend giving it a read, too! __.

Technical Review 245

Technical Review Customer Experience Strategy Technology 245

Userpilot

JULY 31, 2023

Looking to improve the user experience for your app? From making small UX design changes like adding progress bars to your forms to implementing a data-driven personalization strategy, there are many things you can do to enhance the experience better. Create an inclusive user experience design process.

Feedback Software 82

Feedback Software Analytic Tools Customer Experience Research Software 82

Intercom, Inc.

FEBRUARY 16, 2021

But I’d like to explore a few tips and tricks for mining creative inspiration across the visual, functional, and conceptual aspects of design based on my own experiences as a Product Designer at Intercom. Tips for critical design thinking. The obvious question is: how and where can I get more of these bricks?

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

UX Planet

AUGUST 22, 2024

UX Design Courses This post contains affiliate link(s) Product localization tips and tricks was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.

Data Visualization 98

Data Visualization Product Research UX User Testing 98

Roman Pichler

SEPTEMBER 19, 2016

But if your product exists to sell another product or service, then the number of active users might be the appropriate metric. See my post 10 Tips on How to Choose the Right Product Key Performance Indicators for more information on selecting the right metrics.). For revenue-generating products revenue is commonly used, for example.

User Testing 297

User Testing Product Research Customer Experience Customer Feedback 297

Product Talk

APRIL 5, 2023

The back-end platform already supported the ability for direct messaging, so there was very little technical feasibility we had to worry about—the interface and user experience were the main challenges.” Here’s how she explained it to the CDH community: Looking for some tips on running brainstorming sessions.

Engineering 239

Engineering Feedback Software Product Research Technical Review 239

Product Talk

NOVEMBER 15, 2023

I sat down with fellow Product Talk Academy instructor Hope Gurion to discuss the top seven reasons we hear for why people don’t have time for discovery and to share our tips for overcoming them. What’s your primary tip in this situation? What’s your tip here? What’s your tip for a team in this situation?

Product Research 266

Product Research Customer Experience Data Visualization User Testing 266

UX Studio

JUNE 3, 2024

In today’s digital landscape, user interface animations have evolved from being merely decorative to playing a crucial role in enhancing user experiences. Today, we have gathered 5 tips with some general rules to make it easier for beginners to start their designer journey, so look no further. Want to learn more?

Research Software 76

Research Software Feedback Software User Testing Customer Feedback 76

Product Talk

MARCH 13, 2024

Joel turned to the community to see if anyone had any tips or advice on introducing these changes or any pitfalls to watch out for. Having product teams become subject matter experts on audience patterns and behavior as it pertains to their portion of the overall product/user experience. Old systems die hard.

Research Software 318

Research Software Weak Development Team Feedback Software User Testing 318

Userpilot

DECEMBER 22, 2023

Microcopy localization is an opportunity to make the user experience more inclusive. UX microcopy is the small yet significant pieces of written content in the user interface that help users navigate the application or website. Well, it isn’t going to improve the user experience, that’s for sure.

Analytic Tools 91

Analytic Tools Feedback Software UX Data Visualization 91

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” ” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise.

Weak Development Team 346

Weak Development Team Product Research User Testing Customer Experience 346

Userpilot

JULY 31, 2024

” Here are 14 essential product management KPIs you need to measure (tips for improving them + industry averages included!). The user activation rate measures the percentage of users taking a key action that signifies gaining value from the product. Average user activation rate. CSAT formula. CES formula.

Onboarding KPIs 80

Onboarding KPIs Data Visualization Customer Experience Customer Satisfaction 80

Userpilot

JUNE 16, 2024

User onboarding helps users discover features they need to achieve their goals and trains them how to use them. In the article, we share 11 user onboarding tips and show you how to implement them. Well-designed user onboarding experiences help users achieve their goals and overcome friction that could lead to churn.

Onboarding KPIs 75

Onboarding KPIs User Testing Customer Experience Customer Feedback 75

Intercom, Inc.

MARCH 5, 2018

At Intercom, we’re always experimenting with new ways to deliver a better user experience through live chat and have learned a couple of lessons from more than 20,000 customers using our chat solutions. Want more tips for using live chat to capture and convert website traffic? In sales, timing is everything.

Customer Experience 204

Customer Experience User Friction Product Research User Testing 204

Userpilot

MARCH 12, 2024

With several cloud-based software solutions popping up each day, SaaS user management is no longer an afterthought. This article explores key tips and best practices to streamline your SaaS user management process and create a productive and secure work environment.

Analytic Tools 86

Analytic Tools Feedback Software Customer Feedback Data Visualization 86

Alchemer Mobile

APRIL 11, 2019

It’s important to remember that all apps aren’t expected to be created equal, and app publishers shouldn’t all take the same approach to engagement and user experience. In order to fully understand how your app’s experience compares with the market, it’s important to look at benchmarks in your specific app category.

Finance 203

Finance Feedback Software User Testing Customer Experience 203

Userpilot

FEBRUARY 7, 2023

Push notifications are used to get inactive users re-engaged while in-app messages educate active users to boost retention. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience.

Feedback Software 91

Feedback Software Analytic Tools Customer Experience User Testing 91

Intercom, Inc.

JUNE 11, 2019

“The content on your product welcome page should be consistent with what users experience elsewhere” The content on your product welcome page should be consistent with what users experience elsewhere. 4 welcome page tips to engage your new users. Or are they left to their own devices?

User Testing 203

User Testing Customer Experience Data Visualization Download 203

Userpilot

AUGUST 30, 2024

Tips to improve your product marketing strategies: Identify your target audience and buyer personas. Clearly communicate your USP to potential users. This could be as simple as a dedicated Slack or Discord channel where customers can exchange tips and get their questions answered. Product-led blog content. Email marketing.

Advertising 83

Advertising Analytic Tools Research Software Data Visualization 83

Userpilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Want to collect in-app feedback, and track user behavior so you can reduce customer attrition?

User Testing 91

User Testing Customer Experience Feedback Software Customer Feedback 91

UX Planet

APRIL 3, 2024

Clear objectives guide the creation of relevant and actionable user journeys. Is the focus on improving the checkout process, understanding the onboarding experience, or identifying upsell opportunities? Skipping user research Relying on guesswork or assumptions can lead to a misrepresentation of the actual user experience.

User Testing 98

User Testing Customer Feedback Customer Experience Data Visualization 98

The Product Coalition

DECEMBER 4, 2022

I was a user experience designer before becoming a product manager. As a designer, my whole life was about creating a great user… Continue reading on Product Coalition ».

Customer Experience 95

Customer Experience Product Management Product Manager UX 95

Productside

NOVEMBER 18, 2024

Observing users in their real environment allows us to see frustrations, bottlenecks, and workarounds that users might not label as problems. Pro Tip: Teresa Torress article, Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn, is a great resource.

Framework 156

Framework Reporting Tools Data Visualization Product Management 156

Userpilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. Most product roadmaps are nothing less than confusing spreadsheets.

Analytic Tools 87

Analytic Tools Research Software Feedback Software Books 87