Product Talk

MARCH 13, 2024

When an organization shifts from delivery or feature teams to product teams , the first step is often a change to team structure. Delivery and feature teams are often structured by function—front-end teams, back-end teams, mobile teams, etc. These teams can rarely deliver value on their own. Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feat

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Productside

DECEMBER 4, 2024

This week on Productside Stories, host Rina Alexin sits down with Abner Rosales , Senior Director of Product Management Analytics at Experian. With a career spanning global teams and platforms generating millions in revenue, Abner shares his expertise on team-building, decision-making, and driving innovation in the fast-paced world of product management.

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Roman Pichler

MARCH 12, 2024

Listen to the audio version of this article: [link] Introduction My first product management job wasn’t exactly what you call a success story: I was part of a team that was called in to help with a new product development effort, and I ended up working with the lead product manager. While I learnt a lot in the process, the resulting product sadly failed.

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Product Management University

JUNE 12, 2024

Customer Advisory Boards (CABs) are still the best bang for the buck when it comes to “customer discovery,” not to be confused with user or product discovery! More on that later. Over the years, I’ve had the privilege of facilitating numerous customer advisory boards for my clients. There are two common denominators in every meeting. The discussions between your customers are invaluable because of the rich context you’d never get in one-on-one discovery meetings with those same customers.

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Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

Customer Feedback

Melissa Perri

JULY 23, 2024

For the past eight years, I’ve been working with C-Suite leaders at companies big and small to set up their Product Management organizations. Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way.

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Alchemer Mobile

AUGUST 19, 2024

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers. As the driving force behind product development, PMs are tasked with an ongoing challenge: to decode and respond to the evolving needs and preferences of their customer base.

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Mind the Product

MAY 28, 2024

Discover the value of the Opportunity Solution Tree framework for uncovering insights behind a solution. Learn how to align your team and ensure successful outcomes in just a day or two. Read more » The post Reversing Teresa Torres’ “Opportunity Solution Tree” to find the “why” behind solutions appeared first on Mind the Product.

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Roman Pichler

DECEMBER 2, 2024

Listen to the audio version of this article: [link] Why Conflict Matters Conflict is often seen as something bad that should not occur. But in fact, it’s perfectly normal. It commonly happens when people with different perspectives, needs, and goals engage. [1] This is especially true in product management. As product people, we work with individuals from various business units or departments with different views and ideas.

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Product Talk

MAY 15, 2024

Committing to continuous discovery means changing the way your product team operates. It’s no longer about making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week—if not every day. Continuous discovery means not making decisions purely based on your intuitions or stakeholder requests, but finding ways to integrate touch points with customers into your work every week. – Tweet This This can sound

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Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

The Product Coalition

OCTOBER 13, 2024

While home assignments are a lot to take in, they also give you an opportunity to shine and make sure the job is right for you. Here’s how. Most candidates hate home assignments. They view them as a chore, an unfair or unnecessary request from the potential employer. But it doesn’t have to be this way. I’ll never forget my first product management home assignment.

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Productside

OCTOBER 29, 2024

Productside Stories S2 Ep7: Anna Nuñez In this episode of Productside Stories , host Rina Alexin interviews Anna Nuñez , Growth Manager of Sales at Databricks, to explore how product management and sales teams can collaborate more effectively. Anna dives deep into the importance of open communication between sales and product, actionable ways to streamline customer feedback, and why breaking down silos is essential for business growth.

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Productside

NOVEMBER 19, 2024

Productside Stories Season 2 Episode 10: Michelle Felice-Steele Join us for Episode 10 of Trailblazing Women in Product Management, where host Nicole Tieche sits down with Michelle Felice-Steele , Vice President of Product Management at Experian Consumer Services. Michelle reveals her journey from content development to VP, detailing the skills and strategies crucial for product management success.

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Product Talk

DECEMBER 4, 2024

Old product backlogs can be the place where ideas go to die. But they can also be a treasure trove of feedback from your customers. And in some cases, they might be a mix of both. The trouble is, you might not know until you spend some time reviewing your specific backlog. And is it even worth taking time to go through this process? Old product backlogs can be the place where ideas go to die.

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Data Visualization

Product Talk

JULY 17, 2024

A clear outcome sets the scope for discovery. It defines how much latitude a team has to explore. It sets a clear measure of success. But many teams struggle to set the right outcome. Whether they have a hard time negotiating with stakeholders , feel pressure to commit to multiple outcomes, or unintentionally assign themselves an output instead, this is a critical aspect of continuous discovery where it’s all too easy to be led astray.

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Roman Pichler

APRIL 15, 2024

Listen to the audio version of this article: [link] What are OKRs? OKRs are a method for setting and tracking goals. The acronym stands for objectives and key results. The objective is the goal, which describes what you want to achieve. The key results state the specific criteria that have to be fulfilled to meet the objective. To make this more concrete, let’s look at an example: Objective : Grow the product management team.

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Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. Don’t get me wrong. I’m a big fan of generative AI. I use it daily in both my personal life and at work. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery.

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Product Talk

AUGUST 14, 2024

It’s no secret that engineers can be hesitant to participate in product trios. They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. They might fear that any time not spent coding is time when their technical skills are falling behind. Or they might question how doing discovery is going to serve their short and long-term career ambitions.

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Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Roman Pichler

MAY 13, 2024

Listen to the audio version of this article: [link] Product Strategy and Change Strategy means different things to different people, so let me briefly share my definition. A product strategy describes the approach chosen to make a product successful. It achieves this by stating the product’s target users and customers, the value proposition, the business goals it should meet, and its standout features.

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Product Management University

SEPTEMBER 11, 2024

Learn Targeted Skills in Small Chunks On the Go Today, Product Management University announced the availability of 15 new micro learning courses for high technology product managers in B2B. As workloads grow heavier and product management teams are asked to do more, there’s less time to learn new skills or keep current skills sharp. Training budgets are smaller too.

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Product Talk

FEBRUARY 28, 2024

Continuous discovery is not a linear journey—as much as we might want it to be. Like a lot of learning, it often feels messy and chaotic. Continuous discovery is not a linear journey—as much as we might want it to be. Like a lot of learning, it often feels messy and chaotic. – Tweet This But if you stick with it, you may eventually find you can look back and see how much you’ve progressed.

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Product Talk

MARCH 20, 2024

I’m hosting several free events over the next two weeks. I’d love for you to join one of them. March 25th: The What & Why of Continuous Discovery In this webinar, I’ll introduce participants to the continuous discovery framework I introduced in my book Continuous Discovery Habits. We’ll cover: The difference between discovery and delivery My definition of continuous discovery Why continuous discovery matters What a good continuous discovery team does week over week How you can develop your o

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Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Product Talk

AUGUST 21, 2024

Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery ), I get a lot of questions about who counts as a customer. Everyone thinks their company context is unique—whether they’re B2B or B2B2C or some other combination of letters and numbers. And while yes, there are countless variations across different teams and companies, there are some guiding principles that can help you figure out who to interview.

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Product Talk

FEBRUARY 7, 2024

The larger and more complex your company is, the more challenging it can be to introduce continuous discovery. It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well.

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Product Management University

JULY 15, 2024

I was at a recent Product Coffee meeting and the subject of stakeholder alignment came up. I immediately sensed heightened stress levels in everyone’s voice as the discussion progressed. I know stakeholder alignment has always been a challenge, but the intensity has clearly been ratcheted up as the complexities in product management continue to grow.

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Roman Pichler

JANUARY 22, 2024

Listen to the audio version of this article: [link] What Is a Product Portfolio Strategy and Why Does It Matter? A product portfolio strategy is a high-level plan that helps you maximise the value a group of products creates. It achieves this by setting overarching goals for the entire portfolio. These guide and align the strategies of the portfolio members , as Figure 1 illustrates.

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1] Figure 1: An Empowerment Model for Product People and Teams Level one represents the authority to decide how features are detailed and guide their implementation.

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Product Talk

JUNE 5, 2024

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. The goal is for a product trio to represent balanced perspectives while still remaining as small as possible to facilitate and expedite collaborative decision-making. The goal is for a product trio to represent balanced perspectives while still remaining as small as possible to facilitate and expedite collaborative decision-making. – Tweet This In this article, we’ll cover w

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Melissa Perri

OCTOBER 22, 2024

“Our vision is to be the best!” Cue awkward silence in the conference room. “Best at… what exactly?” “Everything!” If you’ve ever sat through a company strategy meeting and left with your head spinning, you’re experiencing a common problem. It usually unfolds in layers of confusion. First, there’s the vision – those sweeping statements that try to inspire but end up saying nothing.

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