Product Management Unpacked

MARCH 26, 2020

Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation. In product management, AI is increasingly leveraged in the research phase of the product lifecycle. jobs are at a high risk of automation.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Userpilot

MARCH 24, 2025

Salesforce Field Service is a market leader with customers including many Fortune 500 companies. It represents a broad set of industries, including manufacturing, utilities, communications, consumer goods, and healthcare. Their customers rely on their offline-first mobile app to guide them through complex fieldwork.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Melissa Perri

JULY 14, 2016

We had learned so much about what was preventing users from signing up on the site, and it was a lot clearer which direction in which we should be going. BUT we still had to test our ideas. To create a front of the funnel website that markets to our target users and converts them.” This isn’t a strategy, this is a plan.

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306

Product Talk

JUNE 1, 2022

Not having enough time is one of the main reasons people say they can’t interview customers every week. For this edition of Product in Practice , we caught up with Dan Clem of Zonar Systems to learn how he set up user interview recruiting and began interviewing customers weekly as a result. But it doesn’t have to. Tweet This.

Research Software 179

Research Software Product Research User Testing Customer Experience 179

The Product Coalition

NOVEMBER 12, 2024

First principles help you focus on the fundamentals — like the value you want to create, the outcomes you’re aiming for, and what your users actually need. It was clear we weren’t delivering a product customers loved. You’re rethinking transportation itself using physics as your guide. What is the benefit to the customer?

Roadmap 93

Roadmap Automotive Product Research Feedback Software 93

Intercom, Inc.

MARCH 31, 2020

We’re fortunate to work with a broad range of customers, many of whom have put their products and platforms to use to fight against COVID-19. Healthcare company Solv built a Custom Bot for MultiCare.org to help people self-assess their symptoms and book same-day doctor’s appointments.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Productside

MARCH 18, 2025

Customer Feedback Which tool turns user insights into real product decisions? Wildcard Wonders Which tool takes on unique product challengesfrom user interfaces to special-purpose workflowswithout the frustration? Data is one thing, but gleaning direct quotes and user-driven insights is another.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Mind the Product

APRIL 28, 2020

Transport, especially home delivery providers, faces big challenges. Here’s how one transport company solved this challenge. There are standard procedures which require users to sign acceptance documents. Delivery drivers have standard procedures which require users to sign acceptance documents (Image: Shutterstock).

Agile 197

Agile Transportation User Testing Document 197

Lenny Rachitsky

FEBRUARY 25, 2025

product marketing, user research, content design, etc.). Some net-new work could be commissioned to close critical gaps in understanding user behaviors, especially if these gaps are identified early. Other functions could be added depending on availability/resourcing (e.g. What are some of the leader’s favorite/pet ideas?

Strategy 118

Strategy Technical Review Product Strategy Product Research 118

Intercom, Inc.

JANUARY 21, 2020

Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Fitness: (Fitbit, Strava) 35.3%. Maps & transport: (Strava, Google Maps, Uber) 45.2%. “Snapchat opens with the camera view so users can create their snaps as quickly as possible.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

freshtrax

AUGUST 12, 2021

In the beginning of July, I had an opportunity to speak at GlobalSaké’s 7th event of 2021, “Japan and Germany New Markets Entry Strategy ”, to share how important conducting research is prior to entering the Japanese market. Again, researching about Japan and the market space is important for market entry.

User Testing 105

User Testing Research Software Marketing Transportation 105

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

OCTOBER 9, 2023

If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level.

User Testing 131

User Testing Data Visualization Customer Feedback Customer Experience 131

Mind the Product

JANUARY 19, 2021

In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * Consumers are changing at a faster rate than they ever have, and of course we’re feeding that by instant everything. Review us on your podcast app so that we can use your feedback to be better. Quote of the Episode.

Startups 185

Startups Feedback Software Technical Review Product Research 185

Sachin Rekhi

JULY 6, 2017

As product designers we spend a lot of time trying to understand user friction and solve for it in the products we build. Doing so is absolutely critical to delivering delightful experiences for our users. So I wanted to share how I think about the hierarchy of user friction and provide examples and best practices for solving for each.

User Friction 167

User Friction Customer Experience User Testing Customer Feedback 167

freshtrax

DECEMBER 9, 2021

User research is not an exception, and it is crucial to devise appropriate methodologies and documents that go beyond direct translation. In this article, I will share key insights on three aspects of user interviews: Recruiting. There is also a major difference in the landscape of user research. Recruiting.

User Testing 98

User Testing Research Software Product Research Customer Feedback 98

The Product Coalition

DECEMBER 29, 2022

Here are some future food tech trends to watch out for: Personalized diets: Future food tech to meet the needs of individual customers Personalization of food has been predicted as the future for at least the last 20 years. The dramatic reduction in the costs associated with the various tests mentioned is a second step forward.

Technical Review 153

Technical Review Data Visualization Software Review User Testing 153

Centercode

MARCH 5, 2019

Go into a grocery store, a mall, a transit station, and you’ll see apps for everything from shopping to parking to public transportation. This is what makes app Beta Testing so important. App Beta Testing follows a similar process to validating other products with real customers , but there are a few key differences.

Feedback Software 69

Feedback Software User Testing Product Research Testing 69

Product Innovation Educators

JANUARY 21, 2019

The principles of Lean-Driven Innovation lead to more value for customers and faster value capture (e.g., The first is to focus on the customer need. The biggest innovations over the past 30 years did not come from marketing surveys; they came from engineers or others seeing customers struggle. revenue) for organizations.

Product Research 185

Product Research Product Management Product Manager Transportation 185

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

User Testing 98

User Testing Customer Feedback Research Software Feedback Software 98

Userzoom

JANUARY 7, 2020

Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? How do we make improvements to our sites without annoying our users? Well, you would likely begin by contacting your users and telling them that you plan to make a change to your site.

User Testing 93

User Testing Customer Feedback Customer Experience Research Software 93

Product Innovation Educators

JUNE 24, 2016

3) Innovators – product/market fit creators. How to successfully run a software product user test the lean way. This is part 3 of an ongoing series and addresses inviting people to participate in the user test. build products customers want and love. build products customers want and love. 6) Charity.

Customer Feedback 121

Customer Feedback Artificial Inteligence User Testing Product Management 121

Mind the Product

MARCH 30, 2020

“Now, when I go out and meet our customers, our drivers, and our merchants, I really listen to their story so that I can understand how to help them.” It’s something, he says “you have to be able to apply in a product job, where every single detail in the user experience matters”. ” Building Product at Pace.

User Testing 148

User Testing Finance Transportation Research Software 148

Mind the Product

SEPTEMBER 10, 2018

As technology becomes more ingrained into everyday life, the ability to use digital products is a necessity; therefore, from an ethical perspective, ensuring that a diverse set of customers can use your product is a moral imperative. standards for contrast ratio (4:5:1) is an easy action that means a visually impaired user can read your text.

User Testing 158

User Testing Transportation Customer Experience Government 158

The Product Coalition

APRIL 17, 2023

The ability of generative AI models to adapt to diverse requirements is one of the factors that makes them so powerful and useful in various applications, from creating art and music to creating realistic simulations for scientific research. How to build a generative AI solution?

Generative AI 139

Generative AI Feedback Software Research Software User Testing 139

The Product Coalition

OCTOBER 3, 2020

I’ve been a heavy Soundcloud and Mixcloud user for 10 years and mainly use them at home while listening to DJ mixes. while commuting in public transport. Well, I have a very well thought solution to that problem that would both benefit the users and Spotify. But I still have a little frustration I’d like to talk about….

Feedback Software 158

Feedback Software User Testing Transportation Customer Experience 158

Userpilot

MAY 5, 2022

There are several reasons why a SaaS business will choose a micromarketing campaign over traditional marketing strategies to engage existing users and attract new ones. How to use micromarketing to convert trial users to paying customers and drive growth. Segment all users based on needs and user journey stages.

Research Software 98

Research Software User Testing Customer Experience Data Visualization 98

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. It was a great fit. A couple of years later, I wanted to switch into something that was more consumer focused.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

UX Studio: Product Management

MAY 23, 2018

TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. Market analysis and product research.

User Testing 96

User Testing UX Research Software Product Research 96

The Product Coalition

JUNE 14, 2020

Not testing your ideas is a great way to fail fast. They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. Draw out a basic idea of what your user interface will look like. billion vouchers to almost 50 million annual active users.

User Testing 117

User Testing Feedback Software Customer Experience Data Visualization 117

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? The intersection of growth hacking, new tech, and pre-existing consumer motivations. Transportation and travel. My investing thesis. eSports, gaming, virtual worlds.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

UX Planet

DECEMBER 12, 2023

These are scenarios in which the functionality is impacted , and users can’t perform actions easily or quickly enough. #1. Contextual because input methods are very specific to what kind of information the user would be feeding in that context. And maybe doing some more user testing. Just to the left of the share button.

Feedback Software 98

Feedback Software UX User Testing Weak Development Team 98

Lenny Rachitsky

JULY 21, 2024

” Many innovative products, from electricity to the internet, faced significant initial skepticism until marketing won consumers over. Rory even claimed that “Steve Jobs was not a technologist; he was a pitchman.” Create space for unorthodox ideas. Remember: the opposite of a good idea can be another good idea.

Marketing 116

Marketing User Testing Feedback Software Transportation 116

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era.

Weak Development Team 141

Weak Development Team Development Feedback Software User Testing 141

Centercode

MAY 7, 2020

The only certainty in these unpredictable times is that your customers know what they want — and they’re eager to talk about it. That’s what makes securing customer feedback more crucial than ever. Alex Larsen, Trimble Transportation. Tip #3: Seek Out Active (and Proactive) Users. Jenna Deutsch, Bose.

User Testing 98

User Testing Customer Feedback Product Research Transportation 98

BrainMates

NOVEMBER 1, 2021

Failure Point #1 – A lack of customer benefit. A product or product improvement needs to provide genuine benefits to a customer. These benefits will come from solving a deep problem a customer has. But, no amount of cost-cutting or even a freemium model will solve the failure point of delivering no benefits to customers.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Modus Create

FEBRUARY 20, 2020

You can utilize this service to run code in a serverless fashion at a location that is close to the end user. Lambda@Edge provides you with the ability to customize headers after responses have left the origin. The Strict-Transport-Security header prevents insecure access to your website. Testing the Results. Directions.

Transportation 110

Transportation Software Review User Testing Events 110