Roman Pichler

OCTOBER 6, 2020

What architecture patterns and technologies may be used? Meeting users and customers, at least in form of a video call, not only helps you validate your assumptions and develop new ideas. This includes discovering the right UX design and functionality and making the right technical decisions. How might people use the product?

Product Research 287

Product Research Technical Review Feedback Software Research Software 287

Intercom, Inc.

MARCH 10, 2022

This is where having the right tech stack comes into play. However, with the right tech stack, your team can handle even complex payment problems with ease. Support is really being supercharged by integrated tech stacks right now, but the entire customer journey stands to benefit 24/7 too. Pain points made powerful.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

The Product Guy

SEPTEMBER 27, 2016

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

OCTOBER 25, 2016

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Roman Pichler

FEBRUARY 11, 2020

The former is a platform that standardises how medical images are read, stored, and shared across MRI and CT scanners as well as other Siemens Healthcare products; the latter offers cloud-based services on which other products can be built, for instance, Netflix’ video streaming. Ensure that the Platform is User-Led, Not Technology-Driven.

Feedback Software 280

Feedback Software Software Review Technical Review Customer Experience 280

Product Management University

APRIL 25, 2023

Here we are in the early part of 2023 and so many of my talented friends, former colleagues and customers have fallen victim to the mass layoffs in high tech. A resume can be created in many forms like documents, videos, web pages, etc., Is there any technology company that doesn’t want that? I wish I had a magic wand.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Roman Pichler

NOVEMBER 3, 2020

Sample product goals are acquiring new users, increasing engagement, removing technical debt to future-proof the product, and generating revenue. Use the KIPs and the development progress data to review the product strategy and the product roadmap, and change them as appropriate. I call these outcomes product goals.

Product Strategy 420

Product Strategy Strategy Product Research Technical Review 420

Product Talk

OCTOBER 20, 2021

Like many aspects of continuous discovery, there’s no single right way to build your tech stack. The benefit of using tools like Pendo and Intercom is that they make it quick and easy to set up intercepts without any technical involvement. But they can help make your life easier as you adopt these continuous discovery habits.

Product Research 156

Product Research Research Software Technical Review Data Visualization 156

Roman Pichler

JANUARY 20, 2025

1] Figure 1: A Product Strategy System You can use the model in Figure 1 to review and improve your current product strategy approach. My Strategy Stack , shown in Figure 6, explains the connections between the product strategy and the business, product portfolio, and technology strategies.

Systems Review 167

Systems Review Product Strategy Strategy Product Research 167

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 127

Technical Review Technology Telecommunications Data Visualization 127

Userpilot

DECEMBER 31, 2024

According to user review platforms, their plans start at $7,000/year. Userpilot is perfect for non-technical teams. Ease of use: User-friendly interface and workflows for fast adoption by non-technical teams. Limited resource center functionality: The Launchpads feature allows adding links and flows, but doesnt support videos.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Expert review : Established design experts check your products design based on usability principles to identify potential improvements. Basically, anything that ruins the user experience.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Roman Pichler

MARCH 14, 2023

If you want to learn more about the tool, then read my article The Product Vision Board or watch my video Introduction to the Product Vision Board. Third, apply the method and collect the relevant data, for example, carry out the user interviews and capture the answers in the form of notes or video footage.

Product Strategy 339

Product Strategy Strategy Vision Product Research 339

Product Management University

DECEMBER 11, 2024

After a thorough Google search, you view some videos, get a few templates and you at least have a starting point. This is no less than a nightmare because youre forced into a situation where you have to be everything to everyone customers, sales, tech support, client services, customer success, executives, etc.

Product Management 130

Product Management Product Manager User Testing Management 130

The Product Guy

FEBRUARY 27, 2018

So, I’ll start with this: a little while ago, I was having a difficult video call with my tech lead. But rather than pressing for answers, my tech lead simply sat back in his chair and shrugged. “Ah, Guest Post by: Stef Orzech (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Alex Berman]. What do you mean?”

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

Userpilot

NOVEMBER 28, 2024

OpenReplay – Suitable for developers, engineers, and technical product managers – Free (self-hosted); cloud plans start at $5.95/month. Best session replay software with detailed reviews Ready to delve into the details? Watch user replays enriched with console logs to understand the technical context of user actions.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

The Product Guy

JANUARY 5, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Product Innovation Educators

JULY 4, 2022

Wyze’s tagline is to make great technology accessible. When someone in our community takes a video, the app asks if they would like to submit the video to improve Wyze’s AI. Our community is a huge competitive advantage, and it really impacts our vision of making great technology accessible to everyone.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Lenny Rachitsky

NOVEMBER 12, 2024

In the past few years, we’ve seen the “ great flattening ” of tech: rising expectations of fewer ICs to own larger swaths of the product and manage multiple teams while staying hands-on. Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself.

Product Research 109

Product Research Reporting Tools Data Visualization Research Software 109

The Product Coalition

OCTOBER 19, 2020

Photo by Matt Noble on Unsplash In the 1990s and 2000s, Blockbuster was the nation’s top video rental company, with over 8,000 stores across the globe. This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. By 2010, the company had shuttered all of its stores (except this one you can rent on airbnb).

Technical Review 179

Technical Review Analytic Tools Research Software Development Team Review 179

Product Innovation Educators

MAY 18, 2020

Instead, I review the lessons learned from myself and my team that created and launched the summit. It also provided learning experiences for me to prepare for a membership offering including video interviews and written materials. [4:53] 14:24] Other decisions we were happy with: Pre-recorded sessions—technology worked.

User Testing 320

User Testing Research Software Feedback Software Reporting Tools 320

The Product Coalition

FEBRUARY 10, 2022

We are surrounded by them everywhere: We watch TV, search for funny videos on YouTube, and subscribe to services like Netflix and HBO Max. The number of solutions for publishing video content is growing, and so is the user population. Live streaming is the process of broadcasting audio and video content in real-time.

Feedback Software 165

Feedback Software User Testing Technical Review Data Visualization 165

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Review scalability & adaptability : Lastly, pick a tool that can grow with your business and adapt to changing needs, allowing you to expand functionalities as your customer success strategy evolves. G2 rating : 4.4

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

APRIL 4, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization Research Software 228

The Product Coalition

FEBRUARY 3, 2022

my guess is that they aren’t wondering how to do video conferencing, or how to post an ad on LinkedIn, or whether employees want virtual happy hours. They want to know how to create a team that works diligently and creatively to serve customers and shareholders better. Technology. Still afraid that people will slack off?

Technical Review 156

Technical Review Software Review Feedback Software Customer Experience 156

The Product Guy

FEBRUARY 18, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Companies already use this tech novelty for authentication and expediting transactions.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

The Product Guy

SEPTEMBER 25, 2017

Regret, sorrow, disappointment – not all team check-ins and spec reviews end like this, but for a while, most of mine did. Don’t get me wrong, we communicated pretty frequently – emails, Skype chats, and a few weekly video chats. I will admit that I have a tendency to be a perfectionist.

Product Management 277

Product Management Product Manager Technical Review Management 277

Product Innovation Educators

OCTOBER 7, 2024

In the OEDK, students have access to high-tech equipment, but they won’t always have the OEDK available to them. His design work has been featured on the cover of NASA Tech Briefs, in the Wall Street Journal, The Atlantic, Make Magazine, and Texas Monthly.

User Testing 283

User Testing Feedback Software Customer Feedback Product Management 283

Userpilot

DECEMBER 21, 2024

It also takes screenshots of the website pages or product screens and combines all the data into what looks like a video recording of the screen. Technically, however, there’s no recording involved. As to the session replays, G2 reviewers comment that they’re expensive but offer no details. How much does it cost?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Product Research 105

Alchemer Mobile

FEBRUARY 2, 2021

CREATE A PROMO VIDEO THAT CAPTURES THE ESSENCE OF YOUR APP IN A ONE-MINUTE PITCH. For many publishers, this means creating a promo video. App promo videos take your marketing to the next level by bringing your messaging to life. Our friends at Apptamin take the stress out of creating a great app preview video.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

OCTOBER 27, 2023

Mixpanel is one of the most intuitive analytics tools but it can still be overwhelming for non-tech users. Like ‘sent 5 video messages this Monday’ What is the difference between segment and cohort in Mixpanel? In general, Mixpanel has a steep learning curve and may not be suitable for non-tech teams.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Roman Pichler

SEPTEMBER 2, 2024

For example, the market you’ve chosen might be too small or too diverse, the need for the product might not be strong enough, or the technologies required might not be available. Feasibility risks: The right technologies are difficult to apply, and there are not enough people with the right skills to effectively implement the strategy.

Product Research 227

Product Research Product Strategy Strategy Research Software 227

Userpilot

JULY 11, 2023

The internet is flooded with customer experience videos you can watch and, maybe, learn something new or useful for your job. The problem is, the average video content tends to be mediocre and lacking in insightful information. The best videos about customer service include: Valuetainment stories about great customer service.

Customer Experience 97

Customer Experience Customer Feedback Feedback Software User Testing 97