Mind the Product

FEBRUARY 8, 2020

What exactly is technical debt? In this ProductTank San Francisco talk, Asa Schachar, Engineering Manager at Optimizely , explains exactly what technical debt is and how to stop it from slowing down the product development process. Watch the video to see his talk in full. How to deal with technical debt.

Technical Review 142

Technical Review Product Research User Testing Customer Experience 142

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Product Talk

MAY 4, 2022

It’s not about finding the right tech stack; it’s about finding the tech stack that works for your team. When it comes to the tools that support your continuous discovery, it’s not about finding the right tech stack. It’s about finding the tech stack that works for your team. Tweet This.

Research Software 222

Research Software Feedback Software Product Research Data Visualization 222

Intercom, Inc.

MARCH 10, 2022

This is where having the right tech stack comes into play. However, with the right tech stack, your team can handle even complex payment problems with ease. Support is really being supercharged by integrated tech stacks right now, but the entire customer journey stands to benefit 24/7 too. Pain points made powerful.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

Product Talk

OCTOBER 20, 2021

Like many aspects of continuous discovery, there’s no single right way to build your tech stack. The benefit of using tools like Pendo and Intercom is that they make it quick and easy to set up intercepts without any technical involvement. But they can help make your life easier as you adopt these continuous discovery habits.

Product Research 155

Product Research Research Software Technical Review Data Visualization 155

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 103

Technical Review CTO Coach Startups Feedback Software 103

Product Management University

APRIL 25, 2023

Here we are in the early part of 2023 and so many of my talented friends, former colleagues and customers have fallen victim to the mass layoffs in high tech. A resume can be created in many forms like documents, videos, web pages, etc., Is there any technology company that doesn’t want that? I wish I had a magic wand.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Userpilot

OCTOBER 27, 2023

Mixpanel is one of the most intuitive analytics tools but it can still be overwhelming for non-tech users. Like ‘sent 5 video messages this Monday’ What is the difference between segment and cohort in Mixpanel? In general, Mixpanel has a steep learning curve and may not be suitable for non-tech teams.

Data Visualization 86

Data Visualization Technical Review Analytic Tools Software Review 86

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

TechEmpower - Product Management

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. After all, that’s what tech innovation is all about. Do you have a custom algorithm or other technology? Accounting Beyond reviewing transactions, what accounting support do you need?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Technical Review Analytic Tools Software Review 52

Userpilot

JULY 11, 2023

The internet is flooded with customer experience videos you can watch and, maybe, learn something new or useful for your job. The problem is, the average video content tends to be mediocre and lacking in insightful information. The best videos about customer service include: Valuetainment stories about great customer service.

Customer Experience 73

Customer Experience Customer Feedback Feedback Software User Testing 73

Roman Pichler

NOVEMBER 11, 2024

Take YouTube as an example, which evolved from a video-dating site to a video-sharing product and the Apple Watch, which was launched as a lifestyle gadget and iPhone accessory and has morphed into a health and fitness device. Due to its lack of success, Wave was discontinued at the introduction stage about a year after its launch.

Product Strategy 317

Product Strategy Strategy User Testing Research Software 317

Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. We needed to look at new ways of handling technology, building a data lake. In the 2015 timeline, there was a lot of talk about the internet of things IOT.

Leadership 76

Leadership Customer Experience ChatGPT Technical Review 76

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? The video-on-demand platform, since its inception in 2004, has catered to many in the creative market. The team handles the entire technical aspects so that you can focus on your expertise: original, high-quality video creation.

Technical Review 89

Technical Review Systems Review Analytic Tools Embedded Analytics 89

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Get access to a technical implementation specialist, SLAs, troubleshooting, and more priority support. With the Growth plan, you get everything in Starter plus: Resource Center.

Data Visualization 79

Data Visualization Analytic Tools Technical Review Feedback Software 79

UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. It integrates with InVideo to fully script and generate AI videos with voiceover narration. The video was longer than making it! You can generate 10 mins of AI video a week, so roughly 4 short vids.

ChatGPT 98

ChatGPT Feedback Software Customer Experience Customer Feedback 98

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Basically, without technical knowledge or a dedicated engineering team, you can’t start collecting feature engagement data right away. For example, track user actions post-app launch or video viewing.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Software Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Intercom, Inc.

JANUARY 2, 2019

This next chapter has already begun, with our new automation technologies like bots and the ability for our customers to connect Intercom with more of the other tools they use every day. When combined with video, our customers have seen 4x the engagement rates of email and up to a 36% increase in conversions.

Technical Review 141

Technical Review Analytic Tools Feedback Software Customer Communications 141

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In addition to adding filters or sorting by report type, you can also edit or duplicate reports to help you review analytics. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In addition to adding filters or sorting by report type, you can also edit or duplicate reports to help you review analytics. This makes it possible to sync your event data across multiple tools within your tech stack.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. The ease of creating these makes the platform great for non-technical users. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Gainsight

NOVEMBER 7, 2023

Sana Benefits recently shared how it was able to overcome these challenges in its first year with Gainsight in a recent Essentials Business Review webinar. Its due diligence on technology options ended with the decision to scale its customer success strategy with Gainsight Essentials.

Customer Communications 52

Customer Communications Systems Review Technical Review Software Review 52

The Basics of Product Management

JULY 21, 2020

Smart Glasses are the latest craze in the world of wearable tech. We will review each smart glass available today, including the newest entrant, Jio Glass. With the growing importance of video calls, using this wearable tech may soon become an essential part of effective communication. Reliance Jio Glass.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Basically, without technical knowledge or a dedicated engineering team, you can’t start collecting feature engagement data right away. For example, track user actions post-app launch or video viewing.

Data Visualization 52

Data Visualization Analytic Tools Software Review Feedback Software 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In addition to adding filters or sorting by report type, you can also edit or duplicate reports to help you review analytics. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. It requires some knowledge of coding and may not be suitable for users from non-technical backgrounds.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. The ease of creating these makes the platform great for non-technical users. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you have a non-technical background, you’re perhaps better off using a GainsightPX alternative. The ease of creating these makes the platform great for non-technical users. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52