Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 119

Strategy Technical Review Product Strategy Product Research 119

Alchemer Mobile

AUGUST 2, 2024

Identify trends and address issues before they escalate Monitoring how changes impact customer satisfaction and loyalty allows organizations to identify emerging trends and potential issues before they escalate. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

The Product Coalition

AUGUST 30, 2021

Driven by new global food trends, the flavor industry has grown towards organic and natural ingredients. Due to the fast-faceted customer preferences, the demand for ready-to-eat food products has been increasing. Factors driving global food flavor market trends Global flavors market size was USD 14.12

Reporting Tools 148

Reporting Tools Software Review Systems Review Technical Review 148

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

The Product Coalition

MAY 19, 2022

A warehouse management system will help to organize the workflow effectively. What is a warehouse management system? A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information.

Analytic Tools 140

Analytic Tools Systems Review Data Visualization Software Review 140

The Product Coalition

DECEMBER 22, 2022

Explore the upward trends to know more. Given that smaller companies now have access to powerful software that is not only pricey but also impossible to buy through traditional methods due to financial restrictions, SaaS is a true blessing for small firms. Check Out Top 5 Saas Trends 1. Useful time Management Money is time.

Analytic Tools 139

Analytic Tools Data Visualization Reporting Tools Startups 139

The Product Coalition

FEBRUARY 2, 2021

The decentralization nature does not leave any mark for hacking due to the absence of weak points within the system. The absence of the intermediaries in the system enables it to be even more cost-effective and pacemaker in the process. Why Blockchain Development is Trending?

Development 122

Development Technical Review Systems Review Government 122

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. For example, more customers than ever have had to pivot to online shopping; for many, this has come with an added level of stress due to factors like shortages in supply chains and delivery delays. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Intercom, Inc.

JUNE 23, 2021

As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. In the past, we asked a set of five questions during incident reviews at Intercom: Do we know what happened? What could our systems do better? Focus on the details.

Systems Review 129

Systems Review Software Review Construction Reporting Tools 129

Roman Pichler

APRIL 3, 2018

Which management systems are required? It is therefore important that you regularly review the business strategy, as well as the product strategy—biannual reviews for the former, and quarterly reviews for the latter, as a rule of thumb. You often hold key insights into markets, competition, and trends.

Strategy 273

Strategy Product Research Weak Development Team Systems Review 273

Alchemer Mobile

SEPTEMBER 3, 2020

Almost all apps have experienced one of three significant changes to their DAU due to COVID-19: massive drops, huge spikes, or higher frequency of app usage. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. There are three main trends taking place: Massive drops. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 122

Reporting Tools Travel Systems Review Data Visualization 122

Roman Pichler

JANUARY 7, 2020

But don’t forget to regularly review the product roadmap —at least once every three months, as a rule of thumb. Then draw a coordinate system that takes into account time, captured as sprints, and effort in the product backlog, which might be expressed as story points. Rough, high-level estimates are sufficient.

Technical Review 251

Technical Review Customer Experience Systems Review Feedback Software 251

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. Recognize external influences that may impact retention, such as seasonality or trends. How to collect data forCRR The most reliable source for collecting data for CRR is your Customer Relationship Management (CRM) system.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Alchemer Mobile

JULY 25, 2024

Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement. Proactively gathering feedback allows you to quickly identify and solve their pain points before they result in wider issues, like churn or negative reviews. What does that look like?

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Roman Pichler

FEBRUARY 9, 2022

This includes sprint planning , Daily Scrum , sprint review , and sprint retrospective , as well as product strategy and product roadmap workshops. You might even have to deal with an emergency, as you desperately try to catch up with competitors or adjust to new trends, which you had missed. Meetings : Prepare and facilitate meetings.

Reporting Tools 355

Reporting Tools Weak Development Team Feedback Software Product Research 355

Userpilot

JANUARY 16, 2024

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

UX Planet

DECEMBER 6, 2024

Machine Learning (ML) is at the forefront, allowing UX teams to analyze vast amounts of user data to identify trends and predict behavior. Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Alchemer Mobile

AUGUST 2, 2024

Identify trends and address issues before they escalate Monitoring how changes impact customer satisfaction and loyalty allows organizations to identify emerging trends and potential issues before they escalate. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

Customer Experience 130

Customer Experience Analytic Tools Data Visualization Feedback Software 130

The Product Coalition

NOVEMBER 9, 2022

A helpful starting point for this is to review and reflect on research that is available, in this case Gartner’s Hyper Cycle for APIs, 2022. This is an irreversible trend. The shift in Gartner’s tracking to industry specific trends around Open APIs across the board, from Finance to Insurance, to Health.

Research Software 88

Research Software User Testing Customer Experience Systems Review 88

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

UX Planet

JANUARY 22, 2025

Krathish Prakash and I conducting a Moderated RemoteTest We used a variety of recruitment platforms to find our perfect users which included- Analyzing findings We created FigJam boards to review our notes and jot down key insights from our interviews. comparison tools and filtering methods).

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. It helps quantify customer behaviors on a larger scale to uncover user trends and correlations. Also, check credible SaaS review sites like G2 and Capterra to see what users are saying.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Intercom, Inc.

JUNE 1, 2021

The most immediate change that took place due to the pandemic was the increased volume of customer or sales queries,” says Austin Guanzon, Overseas Manager and Product Specialist at Dialpad. “As Look for a tool that not only captures the important information, but also allows you to dig into it to discover important trends”.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

MAY 19, 2021

How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. Again, we followed the same maturity trend but had the benefit of building on top of a managed service. Our databases were in significantly better shape due to our Rails ownership and expertise.

Technical Review 216

Technical Review Technology Systems Review Engineering 216

The Product Coalition

DECEMBER 23, 2021

Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Non-transparent system response Imagine a case: after starting an operation, the system stops responding. Unfortunately, the customization process often turns out to be highly sophisticated due to numerous steps.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

freshtrax

APRIL 19, 2021

That being said more and more people are choosing to use cashless payment technologies due to benefits such as point accumulation and ease of use. We believe that people with higher incomes are more likely to be financially literate and use cashless systems that earn reward points. No bias by age among those who use cashless.

Research Software 119

Research Software Technical Review Software Review Product Research 119

The Product Coalition

OCTOBER 19, 2020

Thus, it might be wise for us to create a sales system for smaller dealers (or even individual sellers). If things were trending in that direction, they could alert diplomats and defense officials to intervene. We may also recommend that, given the shift to virtual sales, brick-and-mortar stores may go the way of the dinosaur.

Technical Review 179

Technical Review Analytic Tools Research Software Development Team Review 179

Intercom, Inc.

JANUARY 21, 2020

Otherwise, they’re flying in the face of a clear trend present in popular apps across the globe in many common use cases. This isn’t just due to the retail focus on the app, but specifically to Ticketmaster’s use of poster-like images featuring large text to sell tickets for events. The write stuff. of their first screen.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Examples include: Time-of-day/day-of-week trends: When is traffic highest and lowest? Strategic feature adoption trends: Answer questions like, “ Which features have the lowest and highest adoption rate?”, 3 out of 7 days). Outcome metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

The Product Coalition

OCTOBER 6, 2020

On-demand apps are popular among the businesses due to the increased opportunities and brand recognition they are providing with the addition of extra revenue. There have been many on-demand apps trending from different sectors. Ratings and reviews Another feather in the cap added by these on-demand apps is the feedback system.

Feedback Software 157

Feedback Software Technical Review User Testing Systems Review 157

Mind the Product

NOVEMBER 28, 2018

After hours of research, we discovered the delay was due to a misunderstanding of our shipment schedules. In my experience, the biggest reason product launches failed was due to a broken foundation. First, we had direct access to decision makers for updated insights on new direction or trends. It was embarrassing.

User Testing 163

User Testing Marketing Product Research Customer Experience 163

Alchemer Mobile

MARCH 18, 2021

In this recent webinar ( which you can watch on-demand here ), Christy Culp, Apptentive’s Chief Customer Officer, shared 2021 macro mobile app trends and category-specific benchmarks to help quantify your app’s success. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173