The Product Coalition

OCTOBER 27, 2021

The BullPerks team performs thorough due diligence of every crypto startup launching on the platform. What’s unique about the BSCPad’s system is its two-round system that guarantees fair decentralized launches. Unlike most crypto launchpads, BullPerks offers low-entry access to early-stage deals for retail investors.

Technical Review 167

Technical Review Systems Review Research Software Startups 167

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. We take so much pride in the work Intercom is doing to take a stand against racial injustice.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Intercom, Inc.

DECEMBER 9, 2022

Here are some of our favorite takeaways from the conversation: By pushing the scale and training these models with more and more data, these bots started exhibiting qualitative changes like learning abstract concepts without supervised learning. General purpose transformer or something like that [ Generative Pre-Trained Transformer ].

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Alchemer Mobile

NOVEMBER 22, 2024

Our platform empowers you to deepen relationships and connect with customers wherever they are in their journey. Pain Point #2: Steep learning curve Many platforms promise powerful features but are so complex that they require extensive training and technical expertise.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

DECEMBER 6, 2024

Customers are mostly flexible with their car preferences due to the nature of the marketplace. Enter CarFYAI, CarFY AI is an AI-powered system for streamlining car discovery in Car-as-a-Service platforms, providing a personalized and enhanced user experience for customers. Image credit: Karena E.I Image credit: Karena E.I

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Userpilot

SEPTEMBER 2, 2022

TLDR; Instructional design software helps you create custom eLearning courses and training material. Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. Segment users and personalize in-app training with Userpilot. Let’s go!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

UX Planet

DECEMBER 6, 2024

Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. Next, ensure diverse and representative training data for AI models. AI models trained on unbalanced data can unintentionally reinforce stereotypes and exclude or misrepresent certain user groups.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Userpilot

OCTOBER 19, 2024

Integration : The product works well with other tools and systems. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews. Userpilot review on G2. As a result, sharing is easier than ever before.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 122

Reporting Tools Travel Systems Review Data Visualization 122

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. End-user training is all about educating customers on what software offers and how they can maximize their usage. In-app guidance is one of the best ways to train customers, but you should have a strategy before you start.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Intercom, Inc.

JUNE 23, 2021

As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. In the past, we asked a set of five questions during incident reviews at Intercom: Do we know what happened? What could our systems do better? Focus on the details.

Systems Review 129

Systems Review Software Review Construction Reporting Tools 129

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

Userpilot

OCTOBER 20, 2024

If your product falls under these categories, awarding badges may work well for you: Learning management systems: LMS, like Growth Engineering, use badges to reward users for completing courses or training modules. These badges motivate learners to engage with the material and finish their training. Source: Growth Engineering.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Roman Pichler

FEBRUARY 9, 2022

This includes sprint planning , Daily Scrum , sprint review , and sprint retrospective , as well as product strategy and product roadmap workshops. It’s usually not something you can learn within a few days or by attending a single training course. Meetings : Prepare and facilitate meetings.

Reporting Tools 355

Reporting Tools Weak Development Team Feedback Software Product Research 355

Intercom, Inc.

MAY 19, 2021

How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. Build the necessary technical depth within the team needed through training and experimentation. Increase observability and empower teams to support their infrastructure through tooling and training.

Technical Review 216

Technical Review Technology Systems Review Engineering 216

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Alchemer Mobile

JULY 25, 2024

Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement. Proactively gathering feedback allows you to quickly identify and solve their pain points before they result in wider issues, like churn or negative reviews.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Product Management University

MARCH 23, 2023

The telling demos are more like an introductory training class on the product versus a sales presentation. We’ll call you if we have any questions.” “Can you explain how your system reads resumes from job applicants?” Telling demos aren’t going to energize anyone. They usually end with, “Thanks for the very informative demo.

Demo 243

Demo Product Research Systems Review Workshop 243

UX Planet

JANUARY 18, 2025

Could you share the written offer so I can begin reviewing and planning? Get legal advice: Dont sign restrictive terms without a lawyers review. Suggest tools: Recommend systems to manage workloads, like time tracking apps or design project tools (e.g., Figma,Asana).

Reporting Tools 111

Reporting Tools Research Software Data Visualization Systems Review 111

Intercom, Inc.

APRIL 23, 2018

Companies reviewing their security and privacy standards need to look at the whole landscape, taking into account all vendors and integrations, as opposed to just focusing on their own product and database. Know your own systems. Pertinent to knowing your own systems is also tracking and reducing access to data that is not needed.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

The Product Coalition

JANUARY 27, 2024

Sustainability Spans The Entire Lifecycle Whether you are already a champion of green computing or are just beginning to grasp its significance due to the evolving client and regulatory landscapes, understanding and actively reducing the carbon footprint of our software creations is not just important — it’s imperative.

Analytic Tools 154

Analytic Tools Research Software Reporting Tools Software Development 154

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . How does work flow through the team/system? . How to design a kanban system that allows us to visualize and manage the work? Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  That’s great training for field sales engineers or support teams, but shallow for application developers.

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

Intercom, Inc.

FEBRUARY 26, 2018

Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. We might have trained for years in college to learn how to write software (and this is a sharp tool in our tool chest) but our primary job is to solve problems for customers. We are a product company. They are called product engineers.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Product Innovation Educators

MARCH 4, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Mind the Product

JUNE 23, 2017

A team going through training on Kanban principles. All teams trained on Kanban. Everyone was professionally trained over a period of a few weeks, so we all had the same message and understanding. Everyone was professionally trained over a period of a few weeks, so we all had the same message and understanding.

User Testing 195

User Testing Systems Review Software Review Product Research 195

Userpilot

AUGUST 30, 2024

Employee onboarding : Companies can use it to train new employees, introduce new software, or support digital transformation initiatives. Moreover, the tool is intuitive to use and doesn’t require extensive training. Online reviews mention figures in the $50K/year ballpark, but all this depends on the number of MAUs.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

The Product Guy

NOVEMBER 15, 2019

In many cases the amount of time spent resolving an issue (by support, development, account management, training and even, sometimes, the CEO) seems far in excess of the time it would have taken to design & build the software correctly in the first place. FileFinder is an Applicant Tracking System for the Executive Search industry.

Product Research 186

Product Research User Testing Research Software Feedback Software 186

The Product Coalition

JUNE 14, 2022

Vendor managers select new translators, test them, and train the ones that pass the tests to work on our projects. The third phase is in-country review. Then they do test assignments, and we begin cross checks, which are reviews by other translators. We use the same system to check test assignments from new translators.

Feedback Software 139

Feedback Software User Testing Systems Review Technical Review 139

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. Historically sales training has been a pretty low priority for most entrepreneurs. It’s okay if you are ‘terrible’ at it. Put a well-defined sales process in place.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178