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The science of survey timing: When to send surveys to maximize response rates

Alchemer Mobile

Surveys are one of the most effective ways to get valuable feedback from your target audience. Whether you’re surveying your customers, employees, or performing market research, surveys enable you to easily gather quantitative and qualitative feedback at scale. One reason: survey response patterns vary by audience.

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Customer satisfaction surveys: Everything you need to know 

Alchemer Mobile

Introduction to customer satisfaction surveys Customer satisfaction surveys are vital tools for understanding what customers think, feel, and experience. Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. Types of customer satisfaction surveys and their use.

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11 best practices for the perfect customer experience survey 

Alchemer Mobile

Smart thinking: you’ve decided to use a survey to gather feedback on your company’s customer experience (CX). Customer experience surveys are an excellent way to uncover what your customers think, how your customers feel, and how you can improve or sustain exceptional CX. This includes both the flow of the survey and its formatting.

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Product in Practice: Getting Value Out of In-App Surveys Takes Iteration

Product Talk

Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers. This topic was inspired by a question that came up in the CDH community, where a member was looking for specific tools people had used to run in-app surveys.

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Embedded Analytics Insights for 2024

To better understand the factors behind the decision to build or buy analytics, insightsoftware partnered with Hanover Research to survey IT, software development, and analytics professionals on why they make the embedded analytics choices they do.

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The power of in-app surveys: 4 ways to improve the mobile app experience 

Alchemer Mobile

They also present a valuable opportunity to collect user feedback on a range of topics, from brand sentiment to user experience, using mobile app surveys. And while different mobile app surveys are used to elicit various types of feedback, they can all benefit from a thoughtful and strategic approach to the mobile app survey experience.

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Elevate Your Surveys with Alchemer Mobile’s Survey Skip Logic

Alchemer Mobile

By Cathy Yang, Senior Product Manager at Alchemer, and Vanessa Bagnato, Director of Product Marketing at Alchemer The August release of Alchemer Mobile includes Survey Skip Logic, a powerful feature that delivers more streamlined surveys to your audience and provides highly actionable insights for you. or later for iOS and Android.

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2020 Database Strategies and Contact Acquisition Survey Report

47% of marketers said they have a database management strategy in place, but there is room for significant improvement. Marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey.

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Boost Your IT Success by Making the Move From Project-Driven to Product-Led

However, a recent survey from Gartner stated that: "66% of leaders think that they are digitally transforming their business, yet only 11% of CEOs are actually doing so." Digital transformation and other forces have already been placing new demands and pressures on IT teams.

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Customer Perceptions of the Community Experience

We surveyed more than 600 consumers from three major English-speaking markets the United States, the United Kingdom, and Australia, to gain an understanding of their perceptions of the community experience. What is most important when interacting with a brand, and what is the ideal experience they’re looking for?

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Product Management Skills Benchmark Report 2021: How Do Your PM Skills Compare?

Analyzing the survey responses of 4,000+ Product Managers across 20 industries with varying levels of experience, this report provides answers to these questions and more. And while no one would disagree that skills development can help Product teams build better products faster, what skills are essential for Product Management success?

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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The Future of Product Management

Speaker: Carlos Gonzalez de Villaumbrosia, Founder and CEO of The Product School

Like many product professionals, The Product School was curious about the same question, so they surveyed thousands of product leaders to get their take. While product teams are continuing to excel in these unprecedented times, many people are asking: Where is Product Management headed?

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Monetization Monitor: Software Usage Analytics 2020

Revenera’s 2020 Software Monetization and Pricing survey gathers input from leading software companies and provides you with key insights. Yet many software suppliers still struggle to get accurate insights into usage. Top findings include: Growing Interest in Usage Data.

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The ABM Benchmark Survey

In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.