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Unlike core Engineering, which (should have) invested in code reviews and automated test harnesses and code coverage and nightly regression runs, Overflow Teams usually skip repeatable/automated testing in favor of once-through manual smoke tests and one-time customer acceptance. There’s no rigorous testing. Unlike
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Through the series of tweets, he argued that as cloud and SaaS technology business models become mainstream, the notions of “pre-sales” and “post-sales” have become antiquated: “However, with the shift to bottom-up, this role is changing. What does a leader of Customer Success, Professional Services, Support, Training, etc.
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