Mind the Product

NOVEMBER 3, 2022

Read more » The post A case study: how to produce a winning app redesign appeared first on Mind the Product. A failed redesign is expensive and has a big negative impact on user trust, satisfaction and business metrics.

Customer Experience 195

Customer Experience Product Management Product Manager Management 195

The Product Coalition

JUNE 28, 2020

However neither its meditation nor its fun UX and quirky animations are the topic of this article. Behavioural Design Case Study: Headspace was originally published in Product Coalition on Medium, where people are continuing the conversation by highlighting and responding to this story. The Ultimate Truth is beyond words.

Feedback Software 183

Feedback Software Customer Experience User Testing Customer Feedback 183

The Product Guy

JANUARY 12, 2025

In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Harpal Singh shares his unique career path, starting as a UX designer and evolving into an interim Chief Product Officer. What You’ll Learn: UX to Product Leadership : Navigating career transitions.

Leadership 195

Leadership UX Startups Strategy 195

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. This was an assignment provided to me so I thought why not make a case study out of it. I hope this UX case study is helpful. Would you take the leap through time? ?⏱️ Intrigued?

Customer Experience 97

Customer Experience Travel Feedback Software UX 97

The Product Coalition

DECEMBER 23, 2021

UX does matter. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. Businesses can focus on UX/UI testing for accessibility. If you still doubt it, assess this.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Lean UX emphasizes getting out of the building to find out what those assumptions should be. Guest Post by: David Parmelee, Digital Strategy Consultant.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Product Innovation Educators

MAY 31, 2021

In this discussion we address what it means to properly incorporate UX (user experience) into your product work. Joining us is Mark Baldino, UX product design expert and co-founder of Fuzzy Math, which designs software products for companies. 1:37] Why should UX (user experience) be part of product strategy?

Research Software 156

Research Software Weak Development Team UX Analytic Tools 156

Userpilot

DECEMBER 18, 2024

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. This article will help reduce such churn by refining your product management and UX analysis approach. It covers key topics, such as: Defining UX analytics. Why UX analytics should go beyond quantitative data.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Intercom, Inc.

AUGUST 25, 2020

Along the way, we’ll explore how conversational UX – cooperative exchanges of inputs and outputs – closes gaps between products and users. Paul Grice , a 20th century philosopher of language who studied how conversation works, is a perennial touchstone for teams working in AI, linguistic engineering, and conversational design.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

UX Planet

JULY 11, 2024

As a UX recruiter and team manager, I will reviewing a Google Course case study from Kevin, a self-taught UX designer based in Illinois. He decided to enroll in the Google UX Design Certificate Program in hopes of enhancing the limited amount of UX knowledge he already had. Let’s get into it.

Technical Review 98

Technical Review UX User Testing Certifications 98

The Product Guy

NOVEMBER 29, 2019

Pay heed to cultural context in UX because it can strongly affect how the user perceives the offer. Field Studies, Diary Studies, Surveys, Data Mining, Analytics. Card Sorting, Field Studies, Participatory Design, Paper Prototype, Usability Studies, Desirability Studies, Customer Emails. Typical Methods.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

Product Innovation Educators

OCTOBER 16, 2023

Some companies already have UX researches who specialize in qualitative research. Everything we notice in an observational study is an opportunity for our company to either adjust something small or to be disruptors and innovators. 16:17] Take us through how to talk to customers and do observational studies.

User Testing 285

User Testing Product Research Customer Experience User Friction 285

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce. Imagine the thrill of watching your digital sales soar overnight!

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. I would love to hear your thought- connect with me on LinkedIn or Twitter Did you know?

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

UX Planet

JANUARY 29, 2025

Are you ready to elevate your UX measurement game with a unique, all-in-one metric? Photo by NordWood Themes on Unsplash Measuring user experience (UX) has always been a complex challenge, requiring a blend of creativity and data-driven precision. Open-ended surveys : Rich, descriptive feedback directly fromusers.

Data Visualization 95

Data Visualization Framework UX User Testing 95

UX Planet

SEPTEMBER 16, 2024

Lean UX is an iterative process — image by Amélie Mourichon Introduction So you thought you knew everything about user experience (UX). And then you discover Lean UX , this younger, cooler cousin of regular UX. Lean UX is a different way of approaching UX design. Let’s get into it… What is Lean UX?

User Testing 98

User Testing Product Research UX Research Software 98

UX Planet

JULY 11, 2024

Disclaimer This case study is a conceptual project and is not affiliated with or endorsed by Google. However, for this case study, Instead of developing new applications, integrating financial management features into Google Pay can leverage its large user base for seamless user experiences. Just holler!

Research Software 96

Research Software Data Visualization Feedback Software Onboarding KPIs 96

UX Planet

AUGUST 14, 2024

In this post, I’ve collected new free courses that will help you improve your UX design skills. You’ll find something worth studying to enhance your skills or learn a new trade. link] Intro to UI/UX design Photo by NordWood Themes on Unsplash Intro to UI/UX design is a free course for beginners in English and French.

UX 98

UX User Testing Certifications Research Software 98

Product Talk

NOVEMBER 3, 2021

UX Copenhagen. Front UX & Product Management Case Study Conference. Front UX & Product Management Workshop Series. Virtual and Helsinki, Finland. Virtual and New York, NY. April . ProductCamp Pittsburgh. Pittsburgh, PA. INDUSTRY Europe. Dublin, Ireland. Salt Lake City, UT.

Artificial Inteligence 223

Artificial Inteligence Product Research Naming Workshop 223

UX Planet

JULY 15, 2024

Photo by Brooke Cagle on Unsplash To gain and improve your UI/UX design skills, you need theoretical knowledge and access to practical resources that will help you realise quality and attractive projects. In this publication, I’ve collected eight websites indispensable for anyone aspiring to become a UI/UX design pro.

UX 98

UX Reference Customer Feedback Customer Experience 98

The Product Guy

JULY 18, 2019

was responsible for defining timelines with UX, design, and engineering and holding the team to those timelines. My time spent studying these differences and owning my strengths and my weaknesses has allowed me to identify areas of opportunity for my personal growth within Product Management.

Weak Development Team 344

Weak Development Team B2C Customer Experience Advertising 344

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

UX Planet

MARCH 31, 2024

UX professionals often focus on mastering practical skills such as UI design, user research, and usability testing. While these skills are essential, for UX to influence at a higher level, UX professionals must also grow their strategic skills. That’s why UX strategy is a crucial skill any seasoned UX professional should master.

UX 98

UX Strategy Research Software User Testing 98

UX Planet

JANUARY 9, 2024

However, to keep this case study consumable, I’ll be highlighting only the main points for each. Case Study: Unified event management to enhance user convenience was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Kudos to her!

Events 98

Events Customer Experience Webinar Data Visualization 98

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). UX experts have already integrated AI into their daily lives in one way or another. From new UX-related technologies and automation to personalization. If so, read on!

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Book the demo!

Product Research 104

Product Research User Testing Research Software Data Visualization 104

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. In this article, we aim to introduce you to seven such quintessential UX design laws.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

UX Planet

OCTOBER 8, 2024

UX writing is the process of creating and managing all content within and around an app or website interface, both on a macro and micro-scale. To make sure your product’s content and your users’ experience do not fall prey to the latter, we have created this list of 12 world-class UX writing examples.

UX 104

UX Data Visualization Research Software Analytic Tools 104

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 98

Data Visualization User Testing Research Software Product Research 98

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. Book a demo now to learn more.

Research Software 103

Research Software Analytic Tools User Testing Feedback Software 103

UX Planet

JANUARY 24, 2024

Consider this: What’s your unique UX superpower? If you’re aiming to make a mark in UX, switch to a dream job, or stand out among thousands vying for highly competitive roles at top companies in 2024, then settling for a ‘good enough’ portfolio isn’t an option. In your case studies, steer clear of generic solutions.

UX 98

UX Data Visualization Feedback Software Customer Feedback 98

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. Digging deeper into user problems helps UX designers identify user pain points and create experiences that fulfill their needs. Plus, it allows UX designers to create frictionless experiences that meet user expectations.

Data Visualization 104

Data Visualization Analytic Tools Research Software Feedback Software 104

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

The Product Guy

SEPTEMBER 12, 2017

As you study the people who use your product or might use it, patterns start to emerge. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Guest Post by: David Parmelee, Digital Strategy Consultant. You may buy this ebook at [link].

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

Userpilot

JULY 25, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of UX researchers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UX researcher.

Research Software 89

Research Software User Testing Product Research Analytic Tools 89

Intercom, Inc.

OCTOBER 13, 2020

Case study: Resolution Bot. You might think that for an ML product, the UX is less important than usual – but actually, it’s worth going particularly deep on UX when starting an ML project. It might not be intuitive, but extra UX effort here can actually make the machine learning effort much more likely to deliver good results.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281