Mind the Product

JANUARY 3, 2020

We studied the Web Content Accessibility Guidelines, WCAG 2.1. Having developed this first version, we then tested our work with a professional blind tester. To no one’s surprise, the tests produced another list of comments and required fixes. Below are some examples of the work we’ve undertaken: UX improvements.

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Mind the Product

APRIL 26, 2020

As a UX designer and a product manager of a life-science research product, we resolved to deploy a digital solution that would provide researchers, working to develop COVID-19 tests, with easy access to much-needed information on coronavirus detection protocols. If you have a story or case study to share, we’d love to hear from you.

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UX Planet

MARCH 29, 2025

Written by MaryMoore If youre new to UX design and havent considered strategy yet, now is the time to start. In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. What Exactly is UX Strategy?

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The Product Coalition

DECEMBER 23, 2021

UX does matter. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. Businesses can focus on UX/UI testing for accessibility. If you still doubt it, assess this.

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Product Innovation Educators

FEBRUARY 24, 2025

Key Product Management Lessons: Trust, Testing, and Breaking Bubbles Anya shared several pivotal lessons from her product management journey that challenge conventional wisdom. Anya’s development of Taelor offers valuable lessons in how to validate and expand upon initial product insights.

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UX Planet

OCTOBER 24, 2024

Lean UX Canvas Lean UX Canvas is a tool designed to help teams quickly capture and validate their ideas, with focus on user experience and iterative development. Lean UX Canvas by Jeff Gothelf [link] Lean UX Canvas components Business problem: This is where you define the main business challenge you’re trying to solve.

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Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. My blog editor, Melissa Suzuno , conducted this interview with Chris Mercuri , Senior Product Manager, Natalia Henriquez , Iteration Manager/Business Analyst, Scott Lacey, Senior Visual Designer, and Jamieson Hickingbotham , UX Designer.

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UX Planet

FEBRUARY 3, 2025

Designed user-centered interfaces based on extensive user research and testing. User research and testing are the backbone of great design, and this phrase shows youre grounded in empathy and practicality. Conducted A/B testing to validate design decisions and optimize user experience.

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The Product Guy

NOVEMBER 29, 2019

Pay heed to cultural context in UX because it can strongly affect how the user perceives the offer. Field Studies, Diary Studies, Surveys, Data Mining, Analytics. Card Sorting, Field Studies, Participatory Design, Paper Prototype, Usability Studies, Desirability Studies, Customer Emails. Typical Methods.

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The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Lean UX emphasizes getting out of the building to find out what those assumptions should be. Guest Post by: David Parmelee, Digital Strategy Consultant.

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UX Planet

JANUARY 10, 2025

Test withUsers : Use ChatGPT to generate survey questions like: Draft 5 questions for app usability testing. Learn UXBasics : Take a free course and supplement it with ChatGPT: Explain the basics of UX research in simpleterms. Copywriting Feedback Audit the UX copy on this screen. to create a functional prototype.

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Intercom, Inc.

AUGUST 25, 2020

Along the way, we’ll explore how conversational UX – cooperative exchanges of inputs and outputs – closes gaps between products and users. Paul Grice , a 20th century philosopher of language who studied how conversation works, is a perennial touchstone for teams working in AI, linguistic engineering, and conversational design.

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Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Recruiting usability test participants via email.

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UX Planet

MARCH 15, 2025

I like testing things withusers. They dont understand userresearch UX research isnt rocket science, but there is an art to it. UX researchimage by DavidTravis Then there are UX research methods themselves, which stakeholders may be similarly unaware of, or find overwhelmingand overly complicated. Thats marketing.

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Userpilot

OCTOBER 28, 2024

You don’t want to send project managers on the ideal path for UX designers, after all. A/B test your onboarding flow to refine customer onboarding process Not sure what onboarding flow to use or which elements to incorporate? Thankfully, you don’t have to guess your way into failure or accuracy; just conduct A/B tests.

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UX Planet

JULY 11, 2024

As a UX recruiter and team manager, I will reviewing a Google Course case study from Kevin, a self-taught UX designer based in Illinois. He decided to enroll in the Google UX Design Certificate Program in hopes of enhancing the limited amount of UX knowledge he already had. Let’s get into it.

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Product Innovation Educators

SEPTEMBER 16, 2024

This involves: Screening ideas against predefined criteria Combining multiple ideas to create stronger concepts Selecting the most viable ideas for prototyping and testing By carefully evaluating ideas, you ensure that only the most promising concepts move forward in the product development process.

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Mind the Product

MARCH 28, 2019

While user research should always be a part of the product development process, there are a couple of options when it comes to the level of investment companies make in testing and research: moderated or unmoderated user research. Over 85% of Usability Issues Identified With a Moderated Usability Study. Preparation. Recruiting.

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Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

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UX Planet

APRIL 2, 2024

Usability testing is a crucial aspect of user experience design, focusing on evaluating a product or service by testing it with representative users. You’ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product’s usability, and more.

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UX Planet

JANUARY 29, 2025

Are you ready to elevate your UX measurement game with a unique, all-in-one metric? Photo by NordWood Themes on Unsplash Measuring user experience (UX) has always been a complex challenge, requiring a blend of creativity and data-driven precision. Time on Task(ToT) Tracks how long users take to complete tasks during usability tests.

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UX Planet

SEPTEMBER 16, 2024

Lean UX is an iterative process — image by Amélie Mourichon Introduction So you thought you knew everything about user experience (UX). And then you discover Lean UX , this younger, cooler cousin of regular UX. Lean UX is a different way of approaching UX design. Let’s get into it… What is Lean UX?

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UX Planet

AUGUST 14, 2024

In this post, I’ve collected new free courses that will help you improve your UX design skills. You’ll find something worth studying to enhance your skills or learn a new trade. link] Intro to UI/UX design Photo by NordWood Themes on Unsplash Intro to UI/UX design is a free course for beginners in English and French.

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Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Book the demo!

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Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

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The Product Coalition

SEPTEMBER 17, 2020

And that’s why localization testing exists: to prevent these very situations. Localization testing is usually not the first thing that development companies consider. Let’s take a closer look at localization testing, what the most essential steps are, and why you need it. What is localization testing?

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Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. Then Marco Pretorius joined the company as Head of UX. But there was still more they could be doing.

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Intercom, Inc.

OCTOBER 13, 2020

Case study: Resolution Bot. You might think that for an ML product, the UX is less important than usual – but actually, it’s worth going particularly deep on UX when starting an ML project. It might not be intuitive, but extra UX effort here can actually make the machine learning effort much more likely to deliver good results.

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Userpilot

DECEMBER 15, 2023

Usability testing is an essential part of the product design process. However, face-to-face testing isn’t always practical, so UX teams turn to remote usability testing as an alternative. TL;DR Remote usability testing is a UX research method that doesn’t require meeting the participants face-to-face.

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Intercom, Inc.

OCTOBER 10, 2019

UX designer are creating worlds, and people live in those worlds. I am someone who started as a librarian and then became an information architect and then became a UX person and then became a publisher and then became a conference producer and podcaster. ” Jonathon: You mentioned earlier that good UX humanizes technology.

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Product Talk

APRIL 8, 2020

The members of our team are Mina Kasherova , Senior Product Manager, Raya Raycheva , Senior User Researcher, Rosie Kipling , Insight Analyst, Fernando Leite , Senior UX Designer, and Giulio Ambrogi , Front-End Developer & Tech Lead. Please give us a quick overview of Simply Business. Tweet This.

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Userpilot

FEBRUARY 17, 2022

The term “user testing” is one I’ve seen make the rounds quite a bit in the product management world. But did you know that “user testing” isn’t actually the correct term? When thinking of user testing, many people actually mean usability testing. What does user testing do? User research vs usability testing.

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UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What is UX Research in Design? Why Is UX Research Important?

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Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. Digging deeper into user problems helps UX designers identify user pain points and create experiences that fulfill their needs. User research includes several techniques, such as surveys, interviews, focus groups, and usability testing.

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The Product Guy

SEPTEMBER 12, 2017

As you study the people who use your product or might use it, patterns start to emerge. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. You might be testing a new feature with a subset of your users, as Facebook frequently does in their experiments.

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The Product Coalition

JANUARY 11, 2023

UX research, on the other hand, is concerned with understanding how people interact with products or services and using that understanding to improve the overall user experience, emphasizing digital products. UX research helps to improve customer satisfaction, reduce complaints and drop-off rates, and make products more user-friendly.

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Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs.

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