Roman Pichler

NOVEMBER 3, 2020

Traditionally, strategy and execution are often viewed as separate, sequential pieces of work that are carried out by different people. For example, a product manager might determine the product strategy and one or more development teams might be tasked with executing it. Enter the Cycle. I call these outcomes product goals.

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Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. What exactly is product strategy?

Strategy 117

Strategy Technical Review Product Strategy Product Research 117

Roman Pichler

MAY 3, 2023

Listen to the audio version of this article: [link] Make Time to Keep up with Technology Trends As new technologies come and go, it’s important for you—the person in charge of the product—to stay on top of the developments. The following four measures will help you with this.

Research Software 263

Research Software Technical Review Technology Product Research 263

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. As you climb the ladder, primarily the focus changes from solution and execution to strategy. Product Strategy. Product Roadmap.

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Technical Review Product Management Product Manager Research Software 398

The Product Guy

APRIL 9, 2025

can shift your entire strategy. A real-world case study showing how thoughtful questions reshaped strategy and results. As a Patron, youll gain access to: Weekly updates with strategies designed to help PMs thrive. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers).

Strategy 150

Strategy Customer Feedback Differentiation Roadmap 150

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Roman Pichler

MARCH 14, 2023

Listen to the audio version of this article: [link] What Information Should a Product Strategy Provide? I like to think of the product strategy as a high-level plan that helps you realise your vision and that answers the following four questions: Who is the product for? How Does the Strategy Relate to the Vision and Roadmap?

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Intercom, Inc.

JUNE 22, 2021

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Below, we take a closer look at the top three trends in the sales tech landscape to consider when choosing the right software for your sales organization.

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Reporting Tools Technical Review Technology Systems Review 233

Alchemer Mobile

NOVEMBER 23, 2021

While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Jessi Alva, Director, Technical Product Management at SAP Concur. What strategies do you use to prioritize your product roadmap? What strategies do you use to prioritize your product roadmap?

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Product Innovation Educators

DECEMBER 23, 2024

Passionate about democratizing advanced technology, Mike advocates for enabling innovation without requiring deep technical expertise. Rather than imposing a strict interpretation, they allowed different roles to define innovation in ways that made sense for their work.

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Artificial Inteligence Research Software Feedback Software User Testing 241

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Leadership doesn’t always mean management Many professionals enter product management from technical backgrounds, such as engineering or development.

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Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Guy

FEBRUARY 13, 2020

It is overwhelming when you get into hyper-growth mode, and it requires process and strategy to continue the success and growth. Challenges due to hypergrowth. Solutions were one-shot Metrics used, little to know customer feedback and validation Embedded in delivery, overhead due to unexpected.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

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Roman Pichler

SEPTEMBER 2, 2024

Listen to the audio version of this article: [link] Product Strategy Discovery Explained What is product strategy discovery? More precisely, it is the process of developing a product strategy whose implementation will likely create the desired value and impact. Instead, strategy discovery focuses on the problem space.

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Alchemer Mobile

AUGUST 24, 2021

To help you navigate the landscape of mobile app marketing, here is our starting lineup of seven app marketing strategies that are proven to be effective. Engagement: This can only be defined within the context of the individual app and its mobile marketing strategy. mobile app marketing is a must.

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The Product Guy

FEBRUARY 20, 2025

Stakeholders request features that dont align with core strategy. Strategies for Maintaining Product Vision Without Losing Adaptability Use a structured prioritization framework (e.g., Shift from fixed yearly planning to rolling quarterly reviews to allow flexibility in roadmap decisions. Below is a preview of key insights.

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Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

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Product Innovation Educators

JANUARY 20, 2025

Here’s how the two approaches differ: Aspect Traditional MBOs OKRs Compensation Link Directly tied to bonuses Deliberately separated from compensation Goal Structure Combined goals and metrics Separated objectives from measurable results Review Cycle Usually annual More frequent (e.g.,

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Systems Review Framework Customer Experience Technical Review 282

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. In addition, many don’t have the strategies, talent, and culture needed to succeed. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Guy

FEBRUARY 24, 2025

While technical skills are still essential, the ability to influence, negotiate, tell compelling stories, and lead with empathy is now a critical differentiator. PMs who master soft skills will be the ones who align teams, drive strategy, and build products that truly make an impact. Soft skills. Whats Inside the Full Article?

Technical Review 150

Technical Review Product Management Product Manager Differentiation 150

Roman Pichler

OCTOBER 6, 2020

What architecture patterns and technologies may be used? In order to answer the questions above, you may want to use techniques such as direct observation, user interviews, prototyping, creating a strategy canvas or E-R-R-C grid , and you may capture some of them using a tool like my product vision board. How can the product be built?

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Product Research Technical Review Feedback Software Research Software 287

Roman Pichler

AUGUST 15, 2023

Listen to the audio version of this article: [link] 1 No Strategy The first and most crucial mistake is to have no product strategy at all. As there is no strategy, objectively assessing the impact of the requests is virtually impossible. The strategy is therefore either too big or too narrow.

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Product Strategy Strategy Research Software Customer Experience 255

Alchemer Mobile

AUGUST 27, 2020

You don’t need a technical degree to be a strong PM. The product management profession requires varying degrees of technical skill, but it’s not one-size-fits-all and certainly does not require an engineering-based degree. do not interface with developers in a technical way). Go beyond NPS as a core KPI. Want to learn more?

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Userpilot

NOVEMBER 17, 2024

It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews. Often due to analysis paralysis , overwhelming amounts of information, or a lack of clear insights that drive product decisions. Think about Apu, the ever-diligent Kwik-E-Mart owner. But why bother fixing it?

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Data Visualization Analytic Tools Software Review Feedback Software 93

UX Planet

MARCH 15, 2025

Why My AI Learning Approach is Different When I first began exploring AI, I quickly realized that most learning resources available online are heavily technical. I focused on understanding AI products, the strategies that drive them, and how AI can enhance user experience and business outcomes. Learn more at Empathy &AI.

Data Visualization 107

Data Visualization Artificial Inteligence Customer Feedback Technical Review 107

Roman Pichler

FEBRUARY 11, 2020

Consequently, a platform should have its own product strategy and roadmap , KPIs , product backlog , and well-designed software architecture that leverages the right technologies. Ensure that the Platform is User-Led, Not Technology-Driven. Treat the Platform as a Product. Start Small.

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Feedback Software Software Review Technical Review Customer Experience 280

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. Think about the impact that racism has already had in tech. Know the scope of the issue.

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Intercom, Inc.

MARCH 10, 2022

This is where having the right tech stack comes into play. This strategy empowers you to pre-emptively deliver targeted, personalized messages and support via messenger-based channels. However, with the right tech stack, your team can handle even complex payment problems with ease. Maintain momentum by bridging your tech stacks.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

APRIL 14, 2021

Technology (media creation, connectivity, etc.). News apps saw incredibly high retention rates , likely due to how much news people consumed and the fact that there was breaking news almost daily. Music apps had the most app store ratings and reviews out of all Media subcategories. Technology Apps. Music Apps.

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The Product Guy

MARCH 12, 2025

Every meeting becomes a performance review rather than a space for creative problem-solving. Experiments that might failbut could lead to paradigm shiftsare killed in favor of safe bets that give executives something to celebrate on their quarterly reviews. OKRs should serve the strategy, not dictate it. Spoiler alertthey wont.

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Data Visualization User Testing Customer Experience Technical Review 150

The Product Guy

FEBRUARY 5, 2025

A real-world case study of how strategic influence drove a 20% increase in engagement and reduced technical debt. For the full story and actionable strategies, youll need to unlock the article. As a Patron, youll gain access to: Weekly updates with strategies designed to help PMs thrive. Whats Inside the Article?

Technical Review 150

Technical Review Customer Feedback Article Leadership 150

The Product Guy

SEPTEMBER 27, 2016

He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Ari Tiktin Mobile & Emerging Media Product Director, CNBC.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Roman Pichler

MAY 13, 2024

Listen to the audio version of this article: [link] Product Strategy and Change Strategy means different things to different people, so let me briefly share my definition. A product strategy describes the approach chosen to make a product successful. Such a strategy facilitates effective product discovery and product delivery.

Customer Experience 294

Customer Experience Product Research Technical Review Data Visualization 294

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. You should therefore do just enough product discovery and strategy work before you start using Scrum and before you add any items to the product backlog.

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Alchemer Mobile

FEBRUARY 18, 2021

While travel looks like it will remain relatively unpopular in the first half of 2021 due to COVID concerns, travel brands are gearing up for a surge of travelers in the second half of the year. Key Mobile App Strategies for Travel Brands During the Reopening Process. The phrase “new normal” is overused, but it’s honest.

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Product Talk

APRIL 9, 2025

To adequately cover this topic, we are going to get into the nitty-gritty of the technical underpinnings of APIs. If you need help getting up to speed on these technical details, be sure to read last weeks article. Sometimes its due to documentation simply not being a priority. Watch as the customer reviews the documentation.

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Product Research Software Review User Testing Technical Review 132