Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Product Talk

MAY 4, 2022

It’s not about finding the right tech stack; it’s about finding the tech stack that works for your team. When it comes to the tools that support your continuous discovery, it’s not about finding the right tech stack. It’s about finding the tech stack that works for your team. Tweet This.

Research Software 233

Research Software Feedback Software Product Research Data Visualization 233

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Software Review 93

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). " Code creators own quality.*  But fixing what’s broken still belongs to whoever broke it. [2]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. This is best done by having regular, collaborative strategy workshops as well as attending sprint review meetings.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Reporting Tools 100

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries.

Agile 175

Agile Startups Technical Review Software Review 175

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. Do not assume that open source software will be “good enough” as is.

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. The platform has limited no-code customization options and a steep learning curve.

Data Visualization 88

Data Visualization Analytic Tools Reporting Tools Feedback Software 88

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement. However, not all companies are great at asking.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Product Management Unpacked

NOVEMBER 2, 2021

The event was organized by Energy Systems Network, an initiative of the Central Indiana Corporate Partnership, a non-profit industry consortium promoting innovation in advanced energy technology. As a business engineer, just like a Product Manager, you’re trained to perform different key roles in an organization.”.

Research Software 223

Research Software Systems Review Technical Review Development 223

bpma ProductHub

AUGUST 1, 2016

Secondly, training and preparation vary. Rest assured that whether you are a few years on the job or a few decades, your value as a technical and strategic leader is measured not simply by the length of your career but the quality and achievements to which you can speak to and deliver. Know your audiences.

Product Manager 218

Product Manager Product Management Management Management 218

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A  A very big difference.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 105

Technical Review Technology Telecommunications Data Visualization 105

Intercom, Inc.

JUNE 3, 2021

There have been two seminal memos that have, in a sense, rocked the tech industry. In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. How are you going to turn that cash into code? Hello Paul.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Provide technical expertise during the sales process. All the above are great foundational training for a CSM role.

Feedback Software 130

Feedback Software Consulting Engineering Technical Review 130

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. A good Scrum Team pays attention to preserving an application’s technical health to ensure the Scrum Team is ready to pursue an opportunity in the market.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Mironov Consulting

MAY 24, 2022

I’ve written a lot about the organizational and conceptual gap between product/engineering teams and the “go-to-market” or sales/marketing side of tech companies.  (See and are then re-assigned elsewhere, leaving orphaned software that is quickly discarded without essential bug fixes or v1.1 features.  Commitments

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Mind the Product

MARCH 3, 2020

He joined us to chat about how to approach training (for yourself and for others), how to quantify the value you get, and how to focus on the right things. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver. Talk to us.

Product Research 158

Product Research Feedback Software Technical Review Entertainment 158

The Product Coalition

JANUARY 17, 2021

Before starting the task, the ethical hacker must inform software developers or hardware manufacturers. This is to understand whether there are any security vulnerabilities present in their software or hardware. Versatility & proficiency in multiple languages helps you with code injection and poisoning domains.

Reporting Tools 127

Reporting Tools Research Software Technical Review Software Review 127

The Product Coalition

FEBRUARY 1, 2021

At its most basic level, sound management of product bugs will help avoid fire-fighting and restore sanity to your team-a baseline for developing and delivering tech products. Code Reviews VI. This practice is about testing the software that has been developed. But it doesn’t need to be this way. Doing Definitions VII.

Software Review 111

Software Review User Testing Reporting Tools Systems Review 111

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. Many other tech companies organize themselves in this way, including Spotify , Atlassian , and Airbnb. Technical program management. Project management.

Product Research 194

Product Research User Testing Weak Development Team Customer Experience 194

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. I’ll do my best to update it as the technology evolves. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. Technology needs more humanity; not less. It’s not specific enough.

Generative AI 290

Generative AI Product Research Feedback Software Analytic Tools 290

Sachin Rekhi

APRIL 12, 2020

A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Traditional on-premise software, like SAP's ERP solution leveraged by many enterprises, is a classic business that benefits from switching costs. Switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Product Talk

SEPTEMBER 9, 2020

I always felt if the software was bad, I had this physical pain and I really wanted to help. I always felt if the software was bad, I had this physical pain and I really wanted to help. I was a technical consultant back then, traveling to a lot of clients all over Europe. I will train your teams on how to do it.”

Feedback Software 217

Feedback Software User Testing Product Research Research Software 217

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Indicative

SEPTEMBER 29, 2020

Maybe this happened because your company has been on a significant growth trajectory and nobody had any time to go through the necessary training. Maybe you didn’t know how to best design these training programs. There are 3 scenarios where Funky Data takes places: Technical Issues. Data collection today is easy. Conclusion.

Data Visualization 120

Data Visualization Analytic Tools Reporting Tools Technical Review 120

The Product Coalition

DECEMBER 21, 2021

Domain-adaptive machine translation, in layman’s terms, is a translation executed by a “smart” machine trained using texts from a selected sphere, or domain. Source: designed by alconost.com Since 2004 Alconost has been providing professional audio, video, and text content localization services for games, apps, other software, and websites.

Artificial Inteligence 125

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 125

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article.

Framework 118

Framework Reporting Tools Technical Review Systems Review 118

freshtrax

APRIL 19, 2021

When we say “cashless” in Japan, there are three times consumers would typically use cashless technologies instead of cash. Physical Stores : Credit Cards, NFC cards (Suica, Pasmo, etc), Payment Apps, QR Codes, e-money. Train Stations : NFC, NFC Apps. And depending on the occasion, the type of payment is different.

Research Software 119

Research Software Technical Review Software Review Product Research 119

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.  These are mostly seen as reasonable and technically sound.  Sales Creating software is a craft , not an assembly line.  (Everything eventually breaks.)

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Alchemer Mobile

JUNE 15, 2024

Maybe it’s because leading with technology is never going to be as meaningful to businesses as solving a problem for them. That’s why Alchemer Pulse avoids a “tech-first” approach with our technology. How Alchemer Pulse works What makes Alchemer Pulse stand out from other AI technology for CX?

User Testing 100

User Testing Customer Feedback Feedback Software Customer Experience 100

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One Deep dives into obscure technical requirements isn’t the fastest path to a signature.

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Mind the Product

APRIL 28, 2020

Sharon Bowman’s book , Training from the Back of the Room! Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Sharon Bowman’s book, Training from the Back of the Room! Robin Dunbar’s Social Circles feature in The Guardian.

Product Research 137

Product Research Feedback Software Technical Review Entertainment 137

Gainsight

FEBRUARY 10, 2022

They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Due to the nature of support, it is a reactive role. Customer Training. As such, your CS team must provide personalized, simple training sessions, including those that are on-demand.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97