Roman Pichler

FEBRUARY 14, 2023

Note that frequently adapting your product requires that it’s easy to modify the code. If the software is brittle and the code quality is poor, changing the product will take longer and be more expensive. It is therefore worthwhile to measure the code quality and minimise technical debt. Third, form a product team.

Product Research 357

Product Research Feedback Software Research Software User Testing 357

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Mironov Consulting

FEBRUARY 12, 2022

My product leader coachees and I sometimes do calendar reviews.  We A Quick-and-Dirty Tabulation with Optional Color Coding Applying some Agile 101, it’s handy to understand a problem before we start fixing things.  Perhaps get to the end of the backlog, we’ll never be able to accept all incoming invitations.  It’s

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

The Product Coalition

MARCH 23, 2022

Vertical Integration for Startups In the past couple of years, I have worked with multiple startups in an advisory capacity and this has provided an opportunity to think about strategy in innovative ways. I apply this lens to a startup that develops solutions in the health-tech market. Beyond “Cheaper, Faster, Better”?—?Vertical

Startups 125

Startups Fractional CTO Technical Review Software Review 125

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. Larger companies often have several portfolios; early-stage startups, in contrast, usually have a singleton one—it consists of just one offering.

Weak Development Team 265

Weak Development Team Strategy Software Review Vision 265

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer. I was all alone.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code.

Feedback Software 82

Feedback Software Analytic Tools Data Visualization Research Software 82

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 126

Reporting Tools Software Developers Software Development Feedback Software 126

Intercom, Inc.

MAY 25, 2022

At Intercom, we aim to run less software. This allows engineers to observe production without the need to write any additional code. . Our regular operational reviews are contributed to by experts at multiple levels across our backend teams where we assess infrastructure metrics and review capacity requirements. .

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

Lenny Rachitsky

MARCH 5, 2024

It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact. One name kept coming up: Leo Bosuener.

Startups 131

Startups Feedback Software Onboarding KPIs Customer Experience 131

The Product Coalition

NOVEMBER 23, 2021

I recently led a workshop for an organic tech farm startup that wanted to set its foot online for selling organic food to B2B customers. What are those 8 dimensions for startup onboarding strategy? it is the same as a car manufacture ally with software startup working on AI tech to develop autonomous eclectic car AI-based apps.

Startups 121

Startups Strategy Technical Review B2B 121

The Product Coalition

SEPTEMBER 28, 2023

However, with the growing need for innovation and agility, many of these companies are looking at methodologies like Lean Startup to help them adapt and thrive in turbulent waters. In this scenario, trying to implement the Lean Startup methodology might be like suggesting that “shortcut” to the ocean liner. The consequence?

Startups 121

Startups Feedback Software Technical Review Software Review 121

Alchemer Mobile

NOVEMBER 10, 2022

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to startups, they believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Mind the Product

MAY 13, 2020

We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. The Product Experience is hosted by Lily Smith and Randy Silver.

Agile 191

Agile Product Research Feedback Software Software Review 191

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. Features to look for in customer retention software: Analytics and tracking. Customer reviews.

Analytic Tools 100

Analytic Tools Feedback Software Data Visualization Software Review 100

The Product Coalition

JUNE 2, 2023

A thing to define: AWS vs AZURE vs Google Cloud AWS, Azure and Google cloud platforms are the top of mind cloud service platforms in recent years, yet many software development start-ups do not have the ability to distinguish them. First of all, let’s explore what these cloud service platforms really mean.

Data Visualization 126

Data Visualization Software Review Software Developers Software Development 126

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion. Start early.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

NOVEMBER 27, 2023

Vertical software is appealing to investors not only because of its appealing business model, but also because of its potential to change traditionally labor-intensive industries. Textura: This vertical SaaS is payment management software. A guide to vertical strategy implementation for SaaS startups: Tips included 1.

Research Software 131

Research Software Feedback Software Reporting Tools User Testing 131

Intercom, Inc.

APRIL 27, 2018

Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. If our product is down, we acutely feel our customer’s pain.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

Intercom, Inc.

JUNE 3, 2021

” And in Intercom and elsewhere, we’ve been thinking about what that actually means for startups, for seed-stage companies, all the way through to mid and late-stage companies. Let’s just take, as a target case, a PM or a manager of PMs in a startup who’s being told, “Hey, let’s go and accelerate.”

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Mind the Product

JUNE 7, 2019

The concept of Agile came out of frustration at the way software was delivered. But rather than understanding the philosophy, companies have used Agile, not for learning, but for the efficient delivery of high-quality code. The goal is creating more software, faster. More code does not equal more value. What is Lean?

Agile 194

Agile Software Review User Testing Technical Review 194

The Product Coalition

JANUARY 12, 2022

A larger ecosystem of these big players sooner or later becomes a threat for the product-led-growth startups. This is made possible due to huge working capital and its integrated bundle of products e.g Slack has a strong presence in the startups’ ecosystem as a single collaboration app. A recent example is Team vs Slack.

Research Software 155

Research Software Technical Review Strategy Product Research 155

ProductPlan

JANUARY 21, 2021

In 2016 I gave a talk on lean market validation at the opening night of Startup Weekend at the University of California, Santa Barbara. In attendance were 200 eager students and entrepreneurs who wanted to learn how to build a startup in 54 hours. 10 Ways to Rapidly Test Your Startup Idea. Write down your product concept.

User Testing 126

User Testing Startups Product Research Testing 126

Product Talk

MAY 15, 2024

This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. But as she began looking into it, Ellen learned that a lot of the packaged products you can plug in to your app are pretty pricey for a small startup, especially at scale.

Product Research 303

Product Research Feedback Software Analytic Tools User Testing 303

Mind the Product

MARCH 17, 2020

She’s author of Build Better Products: a Modern Approach to Building Successful User-Centered Products ( US / UK ), the funniest trove of practical advice we’ve come across, as well as UX for Lean Startups ( US / UK ), which we didn’t have time to read before our chat. Quote of the Episode. Quote of the Episode.

Product Research 39

Product Research Research Software Customer Experience Feedback Software 39

The Product Guy

AUGUST 1, 2019

A startup development team consisting of a product manager and two offshore engineers was facing major challenges in meeting client deliverable deadlines – repeatedly. Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. THE CHALLENGE.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Intercom, Inc.

OCTOBER 27, 2022

Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand. While in the early 2010s, the SaaS startup scene in France was not as developed as in the U.S., today there are plenty of VC firms, startup incubators, and events for entrepreneurs. And so I made lots of mistakes.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

TechEmpower - Product Management

DECEMBER 11, 2023

million software developers worldwide. Although noteworthy, working with large corporations differs remarkably from working with startups. What are the review periods and your responsibility in the process? tew_cta text="Do you have an idea for a software project? Or do you need help evaluating software firms?

Software Developers 118

Software Developers Software Development Software Review Development 118

The Product Coalition

OCTOBER 27, 2020

You might wonder why this is worth noting, it’s because many APIs, especially those offered by enterprises and enterprise software providers are bizarrely not this straight forward. I could see how to resolve this by writing actual code. Sample code is provided in multiple languages/technologies: json, curl, java.

Software Review 148

Software Review Research Software Technical Review Naming 148

Business of Software Conference

MARCH 23, 2023

We’re thrilled to announce Business of Software Conference USA is relocating to Raleigh, NC – one of the fastest growing tech clusters in the USA. We bring SaaS and software entrepreneurs in the BoS community from around the world together and we know they will get a great welcome. It is a real life opera house!

Software Review 98

Software Review Technical Review Startups Events 98

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 125

Reporting Tools Agile Feedback Software User Testing 125

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Alternatives: Pardot, Eloqua.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Retroactive analytics Retroactive analytics enables non-technical product teams to track user behavior data without any coding. Pendo review. No integrations.

Data Visualization 81

Data Visualization Software Review Analytic Tools Feedback Software 81

Intercom, Inc.

MAY 30, 2019

When we ship, we of course have done our diligence with research and design, but we’re also keenly aware that there’s so much we don’t know. And they’d code the conversation with a bunch of different tags, like this type of feature request.

User Testing 194

User Testing Feedback Software Customer Feedback Data Visualization 194