PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. Meet teams throughout Uber, and collaborate with them to adapt their features and plans for business travellers.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. Meet teams throughout Uber, and collaborate with them to adapt their features and plans for business travellers.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Mixpanel

FEBRUARY 5, 2020

I used to think that the travel technology business was complicated, but Shutterfly is infinitely more so. They don’t have to be software engineers or data scientists to pull these insights; Mixpanel has removed that layer of complexity. How do you prioritize product decisions?

Analytic Tools 66

Analytic Tools Reporting Tools Data Visualization Customer Experience 66

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

JULY 19, 2018

If I speak for myself, I’ve gone through performance reviews before where you hear, “Everything’s going well,” and I’m sitting on the edge of my chair waiting to hear about the things I could do better. Edmond: It’s a very strong engineering bias. When we do code reviews we look for what’s wrong.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Modus Create

MARCH 8, 2020

I needed to do research and found out that while Modus was not well-known at the time, it had great reviews in Glassdoor, blogs from those who were going to interview me, and a culture of teaching and learning. I have an Engineering degree in Information systems from Universidad Tecnológica Nacional. Location: Eskisehir, Turkey.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought. Adding more people to the marketing team won’t be enough.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought. Adding more people to the marketing team won’t be enough.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Travel ecommerce platform KKday needed a way to track user behavior across its website, mobile site, and mobile app. With a full user journey, the team realized that 85% of users were completing a travel booking within 50 minutes, not one to three days as originally thought. Adding more people to the marketing team won’t be enough.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

PMLesson's Ace the PM Interview

NOVEMBER 5, 2018

In this article, we analyze how Chase Bank should redesign its travel dropdown. Chase, like many banks, records user travel notices to prevent falsely detected credit card fraud. Chase offers a feature where users can set a travel notice online, without having to phone in to customer service.

Reporting Tools 40

Reporting Tools Feedback Software Travel Banking 40

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

User Testing 101

User Testing Product Research Presentation Research Software 101