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” Workers said drive-up customers were causing chaos by waiting until Read more » The post Building your own user experience and software stack: This week’s product news appeared first on Mind the Product. Target released an update to its app to curb a shopper behavior workers call the “double tap.”
Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). NPS Software FAQs What is NPS software? What is the best NPS software? The best NPS software depends on your needs.
With so many options available, how do you choose the right session recording software for your team? Best session replay software shortlist Userpilot – Best for product and marketing teams – Price starts at $249/month (free trial available). This article aims to simplify the decision-making process. G2 rating: 4.5/5
How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Today we are talking about product pricing, specifically the best practices for pricing B2B software products. Joining us is Chris Mele, who has spent his 25+ year career in software products, with much of that time as a pricing specialist. Everything Software Pricing Partners has done is B2B software. Innovation Quote.
Discover how adopting a user-centric approach and involving UX professionals in building in-house software can boost productivity, reduce costs, and enhance employee satisfaction. Read more » The post Your company deserves better: designing great in-house software appeared first on Mind the Product.
Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.
The company operated a software platform for their call center, managing customer communications while ensuring compliance with state regulations. She joined a facial recognition company that built hardware and software primarily for government agencies.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation metrics for at-scale production guardrails.
Photo by Ch_pski on Unsplash Sloppy Steve Scares Software Engineers was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.
He shares his journey from a software developer to a product leader and the Read more » The post Understanding Product Equity in Tech – Glenn Block (Founder and CEO, ProdSense) appeared first on Mind the Product.
Selecting the right product roadmap software is a crucial decision for any product team. However, with so many options available, choosing the best software for your needs requires careful consideration. The right tool can streamline planning, improve communication, and ensure alignment between teams and stakeholders.
That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. But how do you track and strengthen these connections? Userpilots pricing.
Vendors large and small have been using software intelligence to understand who is using unlicensed versions of their software so they can develop data-driven strategies to identify and convert unpaid users, generating new license revenue. An E-Commerce Conversion Playbook.
In an ever-changing business environment, product portfolio management software plays a vital role in helping organizations oversee their product lines, make strategic decisions, and maintain a competitive edge.
Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.
What if everything you thought you knew about building a software company was wrong? Mark Stephens, Founder of IDRsolutions , has spent 25 years questioning the rules of software business and hes ready to challenge your assumptions at BoS Europe 2025. What if staying small could be more profitable than scaling?
In the high-stakes world of software products, few moments are as pivotal as the product launch. Its the grand finale of monthssometimes yearsof ideation, planning, and execution. A successful launch can catapult a product to market dominance, while a fumbled one can doom even the most promising innovations to obscurity.
Did you know there are people who already use and love your software, but aren't paying for it? Add More Opportunities to Your Pipeline. Compliance analytics allow you to quantify unlicensed use of your products and accelerate your revenue recovery efforts.
Example 1: A B2C tax software platform One company Teeba interviewed with was a B2C tax software platform. The revenue formula, business outcomes, and product outcomes Teeba mapped out for a B2C tax software platform. Click the image to explore the full Miro board. This one focuses on customer support within the platform.
Engagement is often one of those north-star metrics that many software companies use to determine whether users are actually getting any value from your product. It can highlight the difference between a product that users open once and forget, and one they cant imagine living without.
The right product roadmap software provides manufacturers with the tools to monitor critical data, adjust to market changes, and maintain clarity, all while enabling faster, more confident decision-making. Manufacturers face mounting risks and challenges , including rising costs, supply chain disruptions, and shifting consumer behavior.
In this edition of Productside Stories , we dig into Brians 30-year legacy of building, integrating, and supercharging product portfolios across healthcare, software, media, and government. Meet Brian Fugere , a pro whos navigated the high-stakes terrain of M&A more times than he can count.
In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it.
If youve been frustrated by the limitations of roadmapping software, this episode offers insightful reflections on whats needed in the market. She explains how most tools are either too simple or too complex and fail to communicate the full story of a companys progress.
In this episode of Productside Stories , Sahara Muradi , VP of Product Management at Office Space Software , shares her journey from consulting to leading product teams across major industries like hospitality, sports, and workplace planning.
The software world has taken this concept and turned it into something rather brilliant for SaaS platforms. One of my contacts, a logistics software provider, used it to model their entire distribution stack. "Our digital twin spotted a potential system collapse before any alarms went off. Pretty clever stuff.
Teams and executives turned to data-driven decision making, and the tools and software followed. -- So what does that mean for the next 10 years? Here are my predictions: Strategy and product management will become more connected and synonymous, especially in SAAS/ other software companies.
Software vendors are always looking for new ways to convert prospects to customers; and if you're selling your software online, driving and converting shopping cart traffic is crucial to driving new revenue. You will learn how to: Identify unpaid users of your software. Alert these users of their unlicensed status.
Learn how a combination of leadership tactics and agile methodologies can help you lead a high functioning team that ultimately comes together in peace and harmony, delivers software every week, and does a retro every time to figure out how you can improve.
Keiji shares her fascinating journey from software tester to product manager, driven by a relentless curiosity and a knack for problem-solving. In this week's episode, we chat with Keiji Adedeji, an experienced product leadership coach with deep insights into the world of product management.
Expect software consumption to skyrocket as costs drop. This is the “Jevons paradox” in action: as the cost of building software goes down, the volume of software being created will go up. AI might be the future, but it still needs humans to make sure everything runs smoothly.
A product trio is typically comprised of a product manager, a designer, and a software engineer. A product trio is typically comprised of a product manager, a designer, and a software engineer. The product manager writes requirements, the designer designs mockups, and the engineers produce the working software. Tweet This.
Adding embedded analytics to your software doesn’t have to be an overwhelming task. This guide is the perfect companion for SaaS product managers. It will walk you through the process of choosing the right analytics provider step by step.
When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.
He spent the first half of his 25-year engineering career in the semiconductor industry as a chip designer and the latter half in software product development. Summary of some concepts discussed for product managers [2:33] What issues have you seen in your career in both hardware and software when selecting product features?
Agile is a great software development methodology but it has consumed product managers to the point where they have almost no capacity to do product management. The software world is starved for talent to create more usable products. Get ready to be pushed out of your comfort zone. Don’t get me wrong.
Choosing software to bake into your architecture is a long-term decision and it is important to understand all the implications of your choice. Learn three key areas that should be considered when evaluating a particular open source project.
The product manager is working with them to turn those decisions into viable software. The product manager gathers requirements, documents them, a designer creates a design based on those requirements, and the engineers build software based on those requirements. Every business wants high-quality software. Tweet This.
Scrum is one of the most widely-used flavors of Agile, mostly applied to software development projects. Teams work on high-priority user stories in rapid cycles called sprints, deliver working software that is validated by users, and incorporate feedback quickly into the next cycle. The first missing piece is big-picture planning.
A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Third, the team observes sustainable pace. Do take part in the sprint retrospective.
Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Common features of customer success tools Each customer success team always requires some nonnegotiables in any new software. Defining a customer success tool and other FAQs.
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