Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. Let’s dive right in!

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Roman Pichler

MARCH 3, 2025

This includes UX designers, developers, and testers, as well as marketers, sales reps, and customer support team members: They design, build, market, sell, and support the products. Consequently, their products had a weak value proposition, offered a poor user experience, and didnt generate the desired business benefits.

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UX Planet

MARCH 9, 2025

Avoid using abstract statements like improve UX and focus on the actual business value that the redesign will bring. This section will include the following parts: UX audit findings : You should do a UX audit before preparing the redesign proposal. In fact, the proposal should be based on UX audit findings.

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Product Research Research Software Feedback Software User Testing 115

The Product Guy

OCTOBER 2, 2016

I joined a growing user experience agency called Motivate Design, without having any real knowledge about UX and its function within product strategy. This didn’t come to me as a surprise; I would say that in the UX space you should always start with research so that you can gather insights that will drive your design process.

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Product Research User Testing Product Manager Product Management 367

Userpilot

NOVEMBER 28, 2024

Hotjar – Best for product managers, UX designers, and marketers – Free plan available; paid plans start at $32/month. Smartlook – Best for product managers, UX researchers, and mobile app developers – Free plan available; paid plans start at $55/month. G2 rating: 4.3/5 5 Pricing: Free plan available.

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Analytic Tools Research Software Feedback Software Reporting Tools 105

The Product Coalition

SEPTEMBER 17, 2020

You’ll find yourself working closely with UX and UI designers throughout your career as a Product Manager. The last thing you want to do when talking to a designer, is to use UX and UI interchangeably. UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar.

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The Product Coalition

DECEMBER 23, 2021

UX does matter. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products. Businesses can focus on UX/UI testing for accessibility. During testing UX, the team should make sure the path to entering biometrics is simple and quick.

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Weak Development Team UX User Testing Technical Review 185

UX Planet

APRIL 9, 2025

Some critiquers tend to think in terms of UX and UI when they conduct critiques, but I prefer to use a different kind of category language. Here are integral parts of visual & functional language: Onboarding Is the first-time user experience intuitive and welcoming? What technical limitations influenced thisdesign?

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Framework Feedback Software Research Software Onboarding KPIs 101

UX Planet

OCTOBER 24, 2024

Key resources : The most important assets required to make your business model work (e.g., physical, intellectual, human, financial resources). Lean UX Canvas Lean UX Canvas is a tool designed to help teams quickly capture and validate their ideas, with focus on user experience and iterative development.

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User Testing Data Visualization Product Research Research Software 105

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Measure your UX optimization efforts.

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Customer Experience User Testing Research Software Feedback Software 105

Userpilot

JUNE 21, 2024

Wondering how to deliver a positive user experience to your customers? From customer research to in-app experience localization, we show you how to refine your product UX design to delight customers. TL;DR To offer a positive user experience, you first need to understand customer needs and pain points.

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User Testing Customer Experience Analytic Tools Research Software 111

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. Control and freedom for users.

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Customer Experience Data Visualization User Experience Analytic Tools 100

Userpilot

AUGUST 17, 2024

We’ve talked to Isa Olsson, UX Researcher and Designer. TL;DR Challenge : Zoezi struggled with a lack of insight into customer usage of their product , relying solely on feedback from a few major customers, which wasn't representative of the broader user base. Deliver release notes via modals (and track user engagement).

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Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. Robust resource center functionalities for offering self-service help. A/B and multivariate testing for optimizing user experiences. Limited resource center: Where you cant share product updates, add surveys, or link your knowledge base.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

SEPTEMBER 16, 2024

Just when you thought you had user experience figured out. Lean UX is an iterative process — image by Amélie Mourichon Introduction So you thought you knew everything about user experience (UX). And then you discover Lean UX , this younger, cooler cousin of regular UX. Well, not exactly.

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User Testing Product Research UX Research Software 98

Userpilot

JULY 20, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful experience strategist. TL;DR An experience strategist designs and optimizes user experiences across different touchpoints to enhance customer satisfaction and engagement. Let’s dive in!

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Data Visualization Analytic Tools Research Software Feedback Software 94

Product Innovation Educators

FEBRUARY 20, 2023

I have enjoyed being a member of PDMA for more than a decade, finding their resources and network very valuable. User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. At this point, you have no UX yet. Feature set 5.

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User Testing Product Manager Product Management Data Visualization 273

UX Planet

MARCH 6, 2025

Business vs UX language by Vitaly Friedman. For example, when you propose a product redesign and say that it will lead to a better user experience, management might not understand how exactly better UX translates to business goals. You can use it as a reference when planning yourtalk.

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User Testing Customer Feedback Customer Experience Management 100

UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Photo by KOBU Agency Usability testing is a user experience (UX) research methodology carried out to uncover problems and opportunities in a design. Ok, that’s great for UX theory nerds.

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User Testing Product Research Reporting Tools Testing 75

UX Planet

JULY 15, 2024

Photo by Brooke Cagle on Unsplash To gain and improve your UI/UX design skills, you need theoretical knowledge and access to practical resources that will help you realise quality and attractive projects. In this publication, I’ve collected eight websites indispensable for anyone aspiring to become a UI/UX design pro.

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Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. What is SaaS UX design? Why is UX design important in SaaS?

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Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

MARCH 29, 2024

UX research is the foundation of successful design and development. Just Enough Research by Erika Hall Erika Hall distills her experience into a brief cookbook of research methods. Can we be sure at least 70 percent of users can complete the task on their first attempt? are some of the questions this book will answer.

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User Testing Product Research Books Research Software 98

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. When you prioritize search engines over human users, you end up with keyword-stuffed content that turns users off.

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User Testing Feedback Software Research Software Product Research 105

Intercom, Inc.

OCTOBER 13, 2020

A big risk with a project like this is always end user experience. You might think that for an ML product, the UX is less important than usual – but actually, it’s worth going particularly deep on UX when starting an ML project. Would end users be glad to see the bot? This worked very successfully.

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Artificial Inteligence Customer Communications Research Software Feedback Software 281

UX Planet

DECEMBER 18, 2023

In the ever-evolving landscape of digital experiences, mastering UI/UX design is no longer just a skill — it’s a strategic advantage. We’ve teamed up with Springboard — an online education platform offering a UI/UX design bootcamp with a money-back guarantee — to curate the following list of UI/UX design learning opportunities.

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Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap?

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Customer Experience Roadmap UX Product Research 105

UX Planet

JULY 28, 2024

Photo by RUT MIIT on Unsplash Becoming a team leader in UX design is not only a big responsibility but also a great opportunity to develop your leadership skills and contribute to the success of your team and company. Step 2: Gain experience in teamwork Working in a team requires the ability to interact effectively with colleagues.

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UX Seminar Customer Experience Feedback Software 98

Userpilot

OCTOBER 28, 2024

Use welcome surveys to identify users’ jobs to be done and use cases. This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. Determine user roles to tailor their experiences.

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User Testing Customer Feedback Customer Experience Onboarding KPIs 105

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. While it would be foolish for a product designer to complain about this approach, it can inadvertently exclude important user experience considerations.

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Technical Advisors Analytic Tools Feedback Software Reporting Tools 79

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? How each book improves your UX design skills. Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Book a demo now to discuss your UX needs with our team.

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User Testing Books Customer Experience Customer Feedback 105

Product Innovation Educators

OCTOBER 16, 2023

Summary of some concepts discussed for product managers [2:56] What is your perspective as a customer experience (CX) designer? My experience is in strategy, customer experience, and user experience. Some companies already have UX researches who specialize in qualitative research.

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Userpilot

DECEMBER 6, 2023

In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape. This article explores the roles and responsibilities of the web designer and the UX designer. UX design, however, involves optimizing a product to generate better user experiences.

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UX Planet

AUGUST 14, 2024

Photo by Thor Schroeder on Unsplash In this publication, I’ve put together a selection of resources where you can share your UX/UI projects, develop networking, find work, find new clients, and more. However, there are other platforms that offer unique opportunities for UX/UI designers. Source: layers.to

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Feedback Software UX User Testing Customer Feedback 98

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. By proactively seeking out and resolving these issues, designers can create more intuitive, enjoyable, and effective user experiences. In this blog, we’ll discuss a few techniques and tools to identify user problems.

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UX Planet

JANUARY 9, 2024

This is the continuation of “UX of Onboarding: PLG Series” where I do teardowns and discuss user onboarding onboaring UX. Please see the interactions below: Onboarding Process Inputting the Fat Percentage using Slider While I have some suggestions for visual improvements, this approach poses a more significant UX challenge.

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Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

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Product Research User Testing Research Software Data Visualization 104

UX Planet

MARCH 15, 2025

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. Nowhere is this more evident than on Pinterest, where billions of Pins are curated into unique feeds for over 400 million monthly users worldwide.

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