The Product Guy

OCTOBER 25, 2024

For instance, if you’re asked to prioritize a feature that isn’t solving a customer problem, present research showing how the feature would impact user experience or how alternative features better serve your market. Sometimes, these expectations are simply not achievable given resource or time constraints.

Strategy 150

Strategy Customer Feedback Research Software User Testing 150

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Multiple teams compete for the same resources 4. Aligns efforts with business goals Support Needs What resources are needed for success?

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Userpilot

AUGUST 17, 2024

Results : Implementing Userpilot allowed Zoezi to prioritize development efforts based on actual user behavior, leading to better resource allocation. It also improved communication with users, who appreciated the in-app release notes and updates. Deliver release notes via modals (and track user engagement).

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

UX Planet

DECEMBER 25, 2024

I almost choked on my tea because the value of UX is a good user experience that solves user problems. In addition, poor UX can lead to higher training costs, decreased productivity and more resources spent fixing issues that could have been avoided. But I was being asked on the spot what the financial gain of UX is.

UX 105

UX Feedback Software Customer Experience User Testing 105

Product Innovation Educators

SEPTEMBER 9, 2024

Portfolio Management: Balancing Innovation Investments Effective portfolio management is crucial for companies to allocate resources efficiently and maximize the value of their innovation efforts. The Product Development and Management Association (PDMA) offers valuable resources and certification programs for product managers.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. Robust resource center functionalities for offering self-service help. A/B and multivariate testing for optimizing user experiences. Limited resource center: Where you cant share product updates, add surveys, or link your knowledge base.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

MARCH 9, 2025

Pain points introduce friction in user experience and reduce the comfort of interaction. Clearly highlight the main pain points and issues with the current user experience and how they impact business bottomline. Example of pain points that offline shopper experiences. Image by PowerSlides.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Roman Pichler

MARCH 3, 2025

Consequently, their products had a weak value proposition, offered a poor user experience, and didnt generate the desired business benefits. In sum, the teams and their products underperformed. A common leadership response is to offer coachingtrying to help the team perform betterand, in some cases, start managing the team.

Weak Development Team 203

Weak Development Team Product Research Research Software User Testing 203

Userpilot

NOVEMBER 28, 2024

It combines session recording with other features like product analytics, user onboarding, and in-app surveys, making it an all-in-one solution for understanding and improving the user experience. Main Features Skip inactivity and jump straight to key user actions within each recording.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

OCTOBER 28, 2024

Use welcome surveys to identify users’ jobs to be done and use cases. This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. Determine user roles to tailor their experiences.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Mind the Product

MARCH 4, 2021

Product managers looking for academic materials on technology and user experience won’t struggle to find what they need. However, when it comes to economics, especially Microeconomics, there are very few resources and case studies focused on the software industry.

User Experience 222

User Experience Customer Experience Technology Product Management 222

The Product Guy

OCTOBER 2, 2016

I joined a growing user experience agency called Motivate Design, without having any real knowledge about UX and its function within product strategy. However, it seemed that it was unanimous that a great PM will do their best to conduct both and collect as much data as possible, even if they have to be resourceful.

Product Research 367

Product Research User Testing Product Management Product Manager 367

UX Planet

FEBRUARY 3, 2025

Inclusive by Design: Transform Your UI/UX from Good to Great In todays digital landscape, ensuring accessibility is no longer optionalit is a critical aspect of designing user interfaces (UI) and user experiences (UX). Clear visual elements contribute to a better user experience. A ratio of at least 4.5:1

UX 101

UX Research Software Data Visualization User Testing 101

Product Innovation Educators

JANUARY 27, 2025

They introduced features like: Ergonomic handle design for better grip and protection Ceramic blade technology for longer life Enhanced safety features Improved user experience West Tech Automation’s story demonstrates how companies can innovate in their approach to customer relationships.

Research Software 241

Research Software User Testing Data Visualization Customer Experience 241

Userpilot

NOVEMBER 7, 2024

Before we discuss the steps for creating interactive demos, let’s explain some of the benefits so you can see why this marketing asset is not a waste of resources. Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Userpilot

MARCH 30, 2025

1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity. 2 Engagement Feature adoption Gauge user interest in new features and optimize feature development. 3 Engagement Average user session length Measure user interactions and identify areas for improved content or flow.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Intercom, Inc.

OCTOBER 13, 2020

A big risk with a project like this is always end user experience. An example of an exceptional end user experience for an ML product is the keyboard suggestions feature on smartphones. Would end users be glad to see the bot? Would it hurt their experience if the bot was irrelevant?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Alchemer Mobile

NOVEMBER 6, 2024

Here’s how different teams can stay customer-obsessed in a new digital-first customer landscape: CX Teams Use Digital Feedback Channels to Monitor Sentiment : Keeping a close eye on customer sentiment is vital for understanding your current user experience. Guessing what customers want is not true customer obsession.

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

Product Innovation Educators

FEBRUARY 20, 2023

I have enjoyed being a member of PDMA for more than a decade, finding their resources and network very valuable. User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. We have limited resources and need to talk about the trade-offs.

User Testing 273

User Testing Product Management Product Manager Data Visualization 273

UX Planet

MARCH 29, 2025

Conversely, positive experiences encourage repeat visits and foster lasting relationships. By dedicating resources to refine these moments, businesses can enhance conversion rates, drive up sales, and minimize customer turnover. Enhancing Brand Image: Theres a direct link between user satisfaction and brand perception.

Feedback Software 64

Feedback Software UX Weak Development Team Research Software 64

Product Innovation Educators

JANUARY 4, 2021

Chief Product Officers (CPOs) have many responsibilities, such as mentoring product managers, defining product strategy, leveraging cross-functional resources, developing products to meet an expected schedule, and more. Increasingly, CPOs are also thinking about the user experience strategy.

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

UX Planet

OCTOBER 24, 2024

Key resources : The most important assets required to make your business model work (e.g., physical, intellectual, human, financial resources). Lean UX Canvas Lean UX Canvas is a tool designed to help teams quickly capture and validate their ideas, with focus on user experience and iterative development.

User Testing 105

User Testing Data Visualization Product Research Research Software 105

The Product Guy

JUNE 21, 2024

By putting themselves in the users’ shoes, product managers can gain valuable insights into their needs, motivations, frustrations, and goals. This understanding is essential for creating products that not only meet functional requirements but also provide a meaningful and engaging user experience.

Data Visualization 150

Data Visualization User Testing Product Research Customer Feedback 150

Intercom, Inc.

OCTOBER 18, 2021

Without additional metrics focusing on user experience, the analytics team will miss out on crucial inputs to decisions the product team is making”. Without additional metrics focusing on user experience, the analytics team will miss out on crucial inputs that the product team can use to inform their decisions.

Data Visualization 269

Data Visualization Analytic Tools User Testing Customer Experience 269

The Product Coalition

OCTOBER 16, 2024

A roadmap with a dedicated budget, resources, and clear goals aligned to your strategy. Salesforce: Provides “Salesforce Retirement” roadmaps that detail its plans for retiring legacy user interfaces. A smooth transition from legacy to new user interfaces. I’m sure you’ve experienced it. What would this roadmap look like?

Roadmap 120

Roadmap Onboarding KPIs User Testing Customer Experience 120

Userpilot

MARCH 30, 2025

User onboarding on mobile doesn’t need to be complex or code-heavy. With Userpilot, you can support new users, drive product adoption , and improve the user experience, all from a single platform. You can trigger short in-app surveys that feel native to your app experience.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software User Testing 66

UX Planet

NOVEMBER 4, 2024

Photo by KOBU Agency Usability testing is a user experience (UX) research methodology carried out to uncover problems and opportunities in a design. Basically, usability testing helps you find issues to fix and things to improve in a user interface — whether it’s a prototype or live product. Ok, that’s great for UX theory nerds.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Userpilot

DECEMBER 8, 2024

Session replay tools for mid-market and enterprises Now, without wasting more time, lets explore the best session replay tools for mid-market and enterprise users: Userpilot Best for : Mid-market and enterprises prioritizing user experience and in-app guidance. Userpilot is like a Swiss army knife for improving user experiences.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 17, 2024

These are just a few ways acting on product analytics can empower Apu, optimizing decision-making, and enabling smarter resource management. But even these tools require technical setup, making them less ideal for teams with limited technical knowledge and resources. ” signs actually work. Consider what this means for you.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Intercom, Inc.

FEBRUARY 16, 2021

Consuming a variety of resources and perspectives has helped me to observe work from different angles and ultimately improved my output. So how can you build your own library of resources specific to your needs? Steal it before you need it. But the point I’m trying to make is — steal this inspiration before you need it.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Reveal

FEBRUARY 20, 2025

Many dashboard libraries require developers to spend a significant amount of resources to make sure the analytics features are both functional and performant. This will allow your team to focus on the user experience rather than re-building complex features from scratch. For enterprises and OEMs, performance is the top priority.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. While it would be foolish for a product designer to complain about this approach, it can inadvertently exclude important user experience considerations.

Technical Advisors 77

Technical Advisors Analytic Tools Feedback Software Reporting Tools 77

The Product Guy

SEPTEMBER 24, 2024

In product ecosystems, this means that one small tweak to a feature can have significant effects on other features, user experience, or even marketing strategies. Resource Intensive : Systems thinking can be resource-heavy, requiring time, training, and patience. Feedback Loops Feedback is crucial to system behavior.

Feedback Software 150

Feedback Software Product Strategy Product Research Strategy 150