Product Innovation Educators

FEBRUARY 12, 2024

This discussion is with two speakers who did a joint session, Dr. Wayne Fisher and Dr. David Matheson, whose session is titled “Improving decision quality during stage gate reviews.” He cofounded SmartOrg, which provides software and services to support decision-making and managing uncertainty. But that’s not all.

Software Review 280

Software Review Weak Development Team Research Software Product Research 280

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. While software is intangible and doesn’t directly consume energy or produce emissions, its environmental implications lie in its development and usage. As software builders, we are uniquely positioned to influence this environmental trajectory.

Analytic Tools 153

Analytic Tools Research Software Reporting Tools Software Developers 153

The Product Coalition

NOVEMBER 3, 2020

The conflict between launching new features versus improving the code quality is real and never ending. These are tech debts which arise from actual bad coding practice, bad/not scalable architecture design, incomplete requirements, half baked test, etc. Because every PO faces this dilemma on a regular basis. In short?—?these

Technical Review 207

Technical Review Software Review Development Team Review Weak Development Team 207

Lenny Rachitsky

FEBRUARY 25, 2025

Strategy exists to force a disciplined choice to deploy scarce resources for maximum impact. Regardless of the size of a company, the resource pool and capacity to get work done is always constrained relative to the universe of work that could be done—making this choice a critical decision in every single context.

Strategy 116

Strategy Technical Review Product Strategy Product Research 116

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Intercom, Inc.

OCTOBER 8, 2020

Right off the bat, Kristen acknowledges that the freemium model isn’t a universal cheat code for winning sales. The beauty of the freemium model in an enterprise setting is that the supplier due diligence process is already much further along. Listen to the full episode above or check out Kristen’s key takeaways below.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 7, 2024

Before we discuss the steps for creating interactive demos, let’s explain some of the benefits so you can see why this marketing asset is not a waste of resources. Tap into existing resources : Review recordings of sales calls, customer support interactions , marketing materials, and product documentation.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. Master” and “slave” also refer to the gruesome practice of slavery. Share the work.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Intercom, Inc.

AUGUST 17, 2020

Because of this, localization can seem unattainable to many small and medium-sized businesses that may not have the capital to invest in localization – or the resources to maintain it. However, while it might not be immediately apparent, the trade-off of not doing localization is guaranteed to be far more costly in the long run.

Research Software 276

Research Software User Testing Software Review Customer Experience 276

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. Let’s keep with Estimating Resources and Budget.

Feedback Software 146

Feedback Software Reporting Tools Software Developers Software Development 146

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. But what is the best tech stack for product management?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach 391

CTO Coach Customer Experience Software Review User Testing 391

Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. Robust resource center functionalities for offering self-service help. According to user review platforms, their plans start at $7,000/year. Limited resource center: Where you cant share product updates, add surveys, or link your knowledge base.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

NOVEMBER 3, 2021

We introduced regular alert review sessions for teams dealing with frequent alerts. Each alert review session starts with an ordered list of alerts that fired in the previous period, ordered by frequency of their firing. fire most frequently) are reviewed first. . 8 questions to ask when assessing your team’s alerts.

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

Intercom, Inc.

JANUARY 12, 2021

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! Don’t add to your stack unless you’re certain that your use case will not be satisfied by existing software.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

The Product Coalition

OCTOBER 16, 2024

A roadmap with a dedicated budget, resources, and clear goals aligned to your strategy. We were now reviewing the features to be sunset, and the teams to work on them. With a dedicated reverse roadmap, you can easily show the experience improvements due to the deletion. I’m sure you’ve experienced it. But it had to be done.

Roadmap 118

Roadmap Onboarding KPIs User Testing Customer Experience 118

The Product Coalition

JUNE 2, 2023

A thing to define: AWS vs AZURE vs Google Cloud AWS, Azure and Google cloud platforms are the top of mind cloud service platforms in recent years, yet many software development start-ups do not have the ability to distinguish them. First of all, let’s explore what these cloud service platforms really mean.

Data Visualization 144

Data Visualization Software Review Software Developers Software Development 144

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Use walkthrough software to create flows that educate and encourage users to complete tasks.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Alchemer Mobile

NOVEMBER 10, 2022

This saves companies valuable time and resources. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. When a mParticle customer creates an event in their app, the events forward to Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MARCH 30, 2025

Create in-app announcements code-free with Userpilot. Track Vital Mobile App Metrics Code-Free with Userpilot Get a Demo 14 Day Trial No Credit Card Required 3. For instance, gaming apps or social media apps with large marketing budgets may see significantly higher download rates compared to niche utility apps with limited resources.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Userpilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. 5 Fullstory session reviews. Now, scaling your team and inviting team members with Heap is challenging due to its steep learning curve and the lack of detailed features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Product Innovation Educators

FEBRUARY 17, 2025

Multiple teams compete for the same resources 4. Aligns efforts with business goals Support Needs What resources are needed for success? Product managers must navigate situations where: 1. Different products target overlapping market segments 2. New digital channels might cannibalize traditional sales 3.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Userpilots resource center editor. Criterion Does It Deliver?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Alchemer Mobile

FEBRUARY 2, 2021

They focus all of their time and resources on building a great app. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Check out our resource library for free guides to an array of popular app marketing metrics.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Product Talk

JUNE 12, 2019

The link to recognizable company goals—and the fact that it looks nothing like a Gantt chart —facilitates a healthier discussion about choices the teams are making with finite resources. Fight Organizational Amnesia with Color-Coding. Tweet This. Improve stakeholder collaboration. Co-create with customers. Tweet This.

Reporting Tools 240

Reporting Tools Feedback Software Data Visualization Customer Experience 240

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. This might be an exception to our “run less software” philosophy, but we were determined that it should never feel like it. In Intercom, we believe that shipping is our company’s heartbeat. We wanted it to feel seamless and invisible.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Product Innovation Educators

JANUARY 27, 2020

After leading software product teams for 10 years, I discovered the Product Development and Management Association (PDMA). Almost one million children died from pneumonia in 2019, and 99% of those deaths were in developing nations, mainly due to a lack of supplemental concentrated oxygen. 4:43] What is your role with PDMA?

Product Manager 278

Product Manager Product Management Systems Review Technical Review 278

Product Innovation Educators

JULY 15, 2024

For software and SaaS products, development and lifecycle management often overlap. For example, a software product’s lifecycle might be quite different from a medical device’s lifecycle. In regulated industries like healthcare, the product lifecycle often faces more constraints due to rules and regulations.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

The Product Coalition

FEBRUARY 3, 2022

They want to know how to create a team that works diligently and creatively to serve customers and shareholders better. Working with your human resource partners and hiring managers, invest time in creating a great employee onboarding experience. I managed many remote and hybrid teams for large brands. 1: Culture. 2: Clear Policies.

Technical Review 156

Technical Review Software Review Feedback Software Customer Experience 156

Userpilot

JULY 10, 2024

And that’s why the customer experience software solutions you choose matter greatly. TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. In-app resource center in Userpilot. It can help retain customers and gain loyal brand advocates.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

OCTOBER 19, 2024

Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs. UserGuiding Ease of use Resource center Basic targeting Small to mid-sized SaaS 4.7

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52