Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. At all of them, I start understanding the current state of Product Management. I review strategies and roadmaps.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Product Talk

DECEMBER 11, 2019

Chris shared the story of how he introduced the opportunity solution tree to several teams at his company and a few of the iterations that helped make the tree an indispensable tool at SuperAwesome. He works at SuperAwesome, a UK-based company that develops tools and services to make the internet safer for kids. Tweet This.

Research Software 173

Research Software Product Research User Testing Data Visualization 173

Roman Pichler

APRIL 13, 2021

It’s like driving a car with your vision blurred: You can’t see if you are heading in the right direction or getting closer to your destination. I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Step 2: Use Product Goals to Discover Additional KPIs.

Feedback Software 264

Feedback Software Data Visualization Analytic Tools Research Software 264

Roman Pichler

SEPTEMBER 2, 2024

Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience. A handy tool to formulate the strategy is my Product Vision Board, shown in Figure 2. Instead, strategy discovery focuses on the problem space.

Product Research 215

Product Research Product Strategy Strategy Research Software 215

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Product Innovation Educators

OCTOBER 17, 2022

She is the co-founder and managing partner at MIDIOR, which has been providing professional services for 25 years to product organizations in a number of areas from product insights, product development and management, and technology platforms. 10:36] What value has PDMA personally provided you? For me, a big industry is financial.

Research Software 279

Research Software Certifications Product Management Product Manager 279

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. How do you collectively build your marketing persona through a workshop? Preparing for a Persona Workshop. Market research and having a customer proxy are prerequisites for a persona workshop. Our team is building a product for just one person.

Construction 139

Construction Workshop User Testing Customer Experience 139

bpma ProductHub

SEPTEMBER 26, 2016

With a keen focus on value and conducting Structured Conversations using the 7 Product Dimensions, you greatly improve your ability to go from vision to value. A successful product delivers value when it is aligned to your product vision and goals. Enabling Specification: The Key to Building Agile Systems.” EBG Consulting.

Vision 150

Vision Fractional CTO CTO Coach Research Software 150

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too.

Research Software 119

Research Software Feedback Software Artificial Inteligence User Testing 119

Mind the Product

MARCH 23, 2017

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator. Don’t miss out… Lea Hickman, Partner, SVPG.

Research Software 123

Research Software Enterprise User Testing Workshop 123

Melissa Perri

JUNE 29, 2017

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. I was doing a workshop for a very large bank when one of the attendees chimed in. With a Scrum team, you may be more focused on the execution of solutions.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

Userpilot

JULY 16, 2024

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Develop the product vision and expand on the strategy.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Roman Pichler

AUGUST 15, 2023

Take a productivity tools suite like Microsoft Office or Google Workspace. If I was in charge of such a portfolio, I would use an overall strategy for the entire suite and separate product strategies for the individual tools like Microsoft PowerPoint and Google Slides. Competition: Is your product still sufficiently differentiated ?

Product Strategy 240

Product Strategy Strategy Research Software Customer Experience 240

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 261

Agile Product Research User Testing Feedback Software 261

Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. Typically, there are two big phases in bringing a product from vision to launch: planning and execution. Planning includes the product vision, strategy, and roadmap. At what cadence do you do that?

User Testing 253

User Testing Customer Feedback Customer Experience Product Management 253

Userpilot

JULY 25, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of UX researchers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UX researcher.

Research Software 89

Research Software User Testing Product Research Analytic Tools 89

UX Studio

AUGUST 14, 2017

A UX workshop can help you gather the team and brainstorm to make better decisions. Ensure everybody is on the same page by making them more involved in the product development process with these tools. In a UX workshop, we share research results with the participants and let them come up with their own conclusions.

Workshop 107

Workshop User Testing Research Software UX 107

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Modus Create

SEPTEMBER 22, 2020

Drew discussed remote innovation workshops in his latest webinar, watch the video here: Remote Meetings Aren’t the Same. The good news is that we can overcome this loss through remote workshops. The good news is that we can come close to recreating this environment remotely, we just need a little planning time and the right tools.

Workshop 75

Workshop Research Software Customer Experience User Testing 75

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 249

Product Research User Testing Customer Experience Research Software 249

Roman Pichler

JULY 6, 2021

This includes establishing psychological safety, fostering collaboration and trust amongst the product people, establishing clear roles and expectations, which I’ll discuss below, and ensuring that everyone has the right infrastructure and tools available. Creating and validating a product strategy including market and user research.

User Testing 339

User Testing Product Research Weak Development Team Customer Experience 339

Userpilot

JULY 20, 2024

They combine insights from user research , data analytics, and design thinking to create cohesive and compelling experiences that align with business goals. Supplement your education with courses in user experience (UX) design , research methodologies, and data analysis. Looking into tools for experience strategists?

Data Visualization 94

Data Visualization Analytic Tools Research Software Feedback Software 94

Mind the Product

MAY 13, 2019

Firstly we e xplain the “why” by defining an inspiring vision with the team, and having a clear goal. Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Create Ownership by Defining a Clear Vision and a Goal With Your Team.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

Roman Pichler

MAY 8, 2018

The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. Lead the Product. That’s the job of the development team.

Leadership 183

Leadership Research Software Feedback Software User Testing 183

Roman Pichler

FEBRUARY 19, 2024

You use an outcome-based product roadmap and/or an opportunity solution tree , personas , user journey maps, and the product backlog to capture and validate your decisions and guide the product delivery effort. You employ the following artefacts: product vision and product strategy , business model and business case (if applicable), and KPIs.

Product Research 264

Product Research Product Management Product Manager Customer Experience 264

Intercom, Inc.

DECEMBER 16, 2019

In this guide, we explain how you can turn ABM into a win for your business – by putting the right team, tools, and processes in place. They need to understand the nuances of their prospects’ businesses and sell the value of the solution, not just negotiate on price. We use Intercom as our messaging platform (no surprise there ??)

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

Product Innovation Educators

DECEMBER 12, 2022

As part of a workshop on roadmaps, I was briefly covering tips for gaining alignment, and someone told me, “I really enjoyed the workshop on roadmaps, but we need a workshop on alignment. I created my first software product as a product manager, Letter Builder. The goal is alignment of the team.

Product Research 223

Product Research Workshop User Testing Management 223

Roy Madden

JUNE 29, 2021

Leverage Hubspot and other automation tools to improve marketing processes and productivity, keep up with and implement digital marketing best practices, and make recommendations to support the success of the marketing team. Continuously research relevant keywords opportunities and keep the content team up to date on these findings.

Technical Advisors 133

Technical Advisors Analytic Tools Research Software Marketing 133

Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. What is Design Research? Design Research steps. ?

User Testing 110

User Testing Research Software Product Research Customer Experience 110

Roman Pichler

APRIL 13, 2021

It’s like driving a car with your vision blurred: You can’t see if you are heading in the right direction or getting closer to your destination. I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Step 2: Use Product Goals to Discover Additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

UX Studio

NOVEMBER 3, 2017

Working on a product without a decent product vision resembles going into the street with eyes closed. This article will show how a product vision should look, how to create it and communicate it to all stakeholders in play. What is Product Vision? Product vision imagines a product direction in the long-term.

Vision 96

Vision User Testing Product Research Workshop 96

Roman Pichler

JULY 11, 2016

Respect their UX/UI and technology decisions and their right to determine how much work can be done. But recognise that software development can be challenging and that human beings make mistakes. To help your product create value in the future, the team requires time to learn their skills and to investigate new technologies and tools.

Weak Development Team 161

Weak Development Team Development Research Software Feedback Software 161

UX Studio

AUGUST 8, 2018

The Route4U is an app for people with disabilities which aims to make transportation equally easy for everyone. Enter the Route4U app. The app aims to make a city wheelchair-friendlier with user data, specifically data users supply or directly upload to the platform. Challenges & Solutions.

Research Software 82

Research Software Analytic Tools UX Product Research 82

Userzoom

AUGUST 7, 2019

We meet with the key stakeholders to workshop and ask questions, and we speak to users about what they expect that thing to do. We start with the stakeholders on every software design project. Kick-off workshop. Typically, software design projects can last upwards of six months so you’re going to spend a lot of time together.

Product Research 118

Product Research Research Software Workshop User Testing 118

Userpilot

JULY 21, 2024

Embarking on a career as a UX researcher involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful UX researcher. Looking into tools for UX researchers? Let’s dive in!

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Modus Create

OCTOBER 13, 2020

According to research by QSM , the average software project takes almost a year to complete, and includes dozens of unneeded and unused, yet complex features. It’s not a secret, and it has more to do with people than it does with technology. How It All Started. The Process. The Key to Confidence: Evidence!

User Testing 98

User Testing Research Software Product Research Analytic Tools 98