Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. How to use technology to create something. I need to learn how to build a business and learn how to get others excited to join me, not just tinker with the technology.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

People-First Product Leadership

FEBRUARY 4, 2025

Over the past two decades, I've navigated three major career transitions, each aligned with significant technological shifts. Power of lateral moves : Sometimes, a sideways career move (like my shift from PM to agency strategist) can lead to exponential growth by exposing you to diverse industries and technologies.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

Roy Madden

JUNE 29, 2021

Leverage Hubspot and other automation tools to improve marketing processes and productivity, keep up with and implement digital marketing best practices, and make recommendations to support the success of the marketing team. Continuously research relevant keywords opportunities and keep the content team up to date on these findings.

Technical Advisors 133

Technical Advisors Analytic Tools Research Software Data Visualization 133

The Product Coalition

MAY 25, 2021

If test kitchens make so much sense in other settings to evaluate and evolve new equipment, tooling, systems, processes, and products why haven’t they been leveraged more with software products? One reason is that intentional software product test kitchens are often viewed as an extra expense and operational overhead.

Research Software 110

Research Software Feedback Software User Testing Product Research 110

Product Innovation Educators

OCTOBER 29, 2018

He has created products and led product teams for Fortune 500 companies including Cisco and Capital One, advised several small and medium businesses, and founded a Product Innovation, Design Thinking and Agile coaching practice called 5D Vision. We did a lot of research with customers and bankers about how we could make their lives easier.

Technical Advisors 185

Technical Advisors User Testing Customer Experience Product Research 185

Userpilot

JANUARY 24, 2022

So it’s in the interests of all SaaS companies to create Wow Moments for their users. It’s connected to important SaaS metrics like activation , retention , and feature usage. Userpilot’s software will allow you to create in-app experiences and flow that drive users to their own Wow Moment.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

The Product Coalition

DECEMBER 13, 2021

The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. The framework provides a platform to keep the pace of sustainability for a longer time than quick failure. Reach out to me for any queries for onboarding your startup using the framework.

Framework 169

Framework Startups User Testing Onboarding KPIs 169

Userpilot

JANUARY 17, 2023

Which involves the implementation of your product through in-app onboarding and self-service support. It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. Time to live is the time it takes for a customer to implement your solution.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

The Product Bistro

JUNE 14, 2016

Even though structured customer visits are technically “ marketing ” research, for them to be valuable requires that many of the key groups in the organization are involved. In this case, it is also advisable to record (with the subject’s permission) the interview.

Technical Advisors 170

Technical Advisors Product Research Finance User Testing 170

Userpilot

MARCH 8, 2022

She advises executives around the world regarding product management. Andrea Saez – Writer, Speaker, Advisor | Sr PMM @ Product School. Melissa Perri is one of the most recognizable names in Product Management. She’s currently a consultant, speaker, and teacher in product management.

Technical Advisors 116

Technical Advisors Product Research User Testing Analytic Tools 116

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. We talked about opportunity solution trees , customer journey maps, experience maps, story mapping —there are lots of ways for teams to externalize their thinking so that they can align around it and stakeholders can follow their progress.

Product Research 260

Product Research User Testing Research Software Data Visualization 260

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

ProductPlan

NOVEMBER 27, 2018

Ashok Bania, Director of Product Management for the popular meditation app Headspace, recently shared his definition of the two with us. They are your technical skills. It’s advised that product managers learn about the various different frameworks, processes, and methodologies out there. All forms of data.”

Technical Advisors 97

Technical Advisors Product Management Product Manager Research Software 97

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product? no technical skills).

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

The Product Coalition

FEBRUARY 5, 2021

Often we talk more about the technical skills, like, portfolio management, being more strategic, etc but being good at those things mean nothing if you can’t build a culture conducive to good product management practices. It’s seldom their ability to do the job technically?—?to interpersonal, emotional intelligence, etc?—?that

Leadership 171

Leadership Technical Advisors Product Research Weak Development Team 171

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. 5 out of 5. 4 global ratings.

Research Software 98

Research Software Feedback Software Books Analytic Tools 98

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Yes, you do!

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Mind the Product

JULY 10, 2017

For example, a local startup team I consult for are developing their web app in-house while outsourcing their mobile development team of 12 to Poland. If you want your local and remote teams to work together closely on the same parts of the system, then you should put some more effort into structuring your development process.

Weak Development Team 141

Weak Development Team User Testing Technical Advisors Product Research 141

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

BrainStation Product Management

FEBRUARY 28, 2019

In BrainStation’s survey, Product Managers ranked communication (71 percent), leadership (65 percent), and empathy (58 percent) as the most important skills for a Product Manager, ahead of research and project management, and far ahead of design (selected by only 20 percent of respondents). Technical Skills for Product Management.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

Userpilot

AUGUST 18, 2024

To create a successful product strategy, you’ll need to research your market , identify your target audience, and define your unique value proposition. Perform market research and define your target audience A successful product strategy is built on a solid foundation of customer understanding. What market gaps have they left?

Data Visualization 105

Data Visualization Strategy User Testing Product Research 105

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

The Product Coalition

MARCH 11, 2020

Product discovery encompasses all the research and decisions on the product, whether that’s planning your next feature, or testing your latest product proposition. Challenge definition A challenge could be responding to customer feedback, introducing a proposition, or overcoming a technical problem. What is product discovery?

Product Research 80

Product Research User Testing Data Visualization Technical Advisors 80

Crafty CTO

MARCH 11, 2024

Moxie’s a legend in tech as creator of the Signal secure messaging app —and more importantly to cryptographers, the Signal Protocol and Double Ratchet Algorithm —and when I saw his name I immediately was looking for “technical advisor” credits. I filed it away and determined to research it.

Technical Advisors 52

Technical Advisors Artificial Inteligence Research Software Reference 52

The Product Coalition

OCTOBER 21, 2019

Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. To be clear, we will not discuss how to start a software development project or which steps you should take to kick it off.

Technical Review 61

Technical Review Technical Advisors Research Software Agile 61

Userpilot

MAY 26, 2021

Love it or hate it, one thing is clear: product onboarding is an important driver of activation and retention in SaaS businesses. Allow us to walk you through the product onboarding best practices that we’ve learned through working with hundreds of SaaS businesses. Userpilot is a phenomenally versatile onboarding tool.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 107

Product Research Technical Advisors Customer Experience User Testing 107

Mind the Product

MAY 29, 2018

Brant previously authored The Entrepreneur’s Guide to Customer Development, the first purpose-written book to discuss Lean Startup and Customer Development concepts and he is the Co-Founder of Moves the Needle, which has advised the innovation practices of such leading companies as GE, Intuit, Capital One, ING and Cisco.

Technical Cofounder 94

Technical Cofounder Fractional CTO CTO Coach User Testing 94

UX Studio

OCTOBER 16, 2017

In the Tep sports tracker app, you feed a virtual pet (tamagotchi) by doing sports activities. As a gamified activity tracker app, it turns the pyramid upside down: our team focused on features of delight first. As a consequence, the functional and reliable features still have some technical hiccups which would need more work.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. For instance, in large companies like Google and Facebook, product managers collaborate with dedicated researchers, analysts, and marketers who assist them in different stages of the product lifecycle. Conduct market and competitive research.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

eG Innovations

AUGUST 11, 2022

Recently, we hosted a great Citrix Monitoring Masterclass presented by George Spiers (Citrix CTP and Independent Citrix Architect) and Nanda Kumar (Director of Solution Delivery, eG Innovations). Integrating Citrix monitoring with ITSM help and service desk tools such as ServiceNow. 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. As a result, specializations in roles developed.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Userpilot

JANUARY 18, 2022

Disclaimer: Check out our product launch announcements in-app article for more on how to announce new product updates and features with in-app guidance, not only by email. While a product launch email brings users inside the app, pairing it with in-app guidance inside the app can boost your adoption rates.

User Testing 98

User Testing Feedback Software Research Software Technical Advisors 98

Mind the Product

JANUARY 10, 2017

While there are a large number of tools which claim to help you to create value, for me, quite frankly, it boils down to only a few secret weapons which do not (most of the time) involve buying fancy software or subscribing to the latest project management doodads. This should not be confused with technical documentation.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84