Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. Step 3: Add Health Indicators.

Feedback Software 261

Feedback Software Data Visualization Analytic Tools Research Software 261

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Nor from reading research reports from your research team. What exactly is it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Product Management University

JANUARY 8, 2024

For all of you pre-sales solution consultants and sales engineers looking for new ways to differentiate your demos, step away from your products for a quick minute. How Solution Consultants Become the Key to Differentiation If you’re a pre-sales solution consultant, there are two parts to the differentiation equation.

Research Software 147

Research Software Consulting Healthcare Differentiation 147

Melissa Perri

JUNE 29, 2017

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. I was doing a workshop for a very large bank when one of the attendees chimed in. With a Scrum team, you may be more focused on the execution of solutions.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 132

Research Software Analytic Tools Feedback Software Reporting Tools 132

Userpilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. All of that will help you nail customer activation in your own SaaS. SaaS owners and product managers are busy people.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Data Visualization 88

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 260

Agile Product Research User Testing Feedback Software 260

Product Innovation Educators

DECEMBER 2, 2024

A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. In this episode, Mike will take us through the steps he led product teams through during his AI Design Sprint workshop.

User Testing 112

User Testing ChatGPT Feedback Software Research Software 112

Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1]

Product Research 261

Product Research Product Management Product Manager Customer Experience 261

UX Studio

AUGUST 14, 2017

A UX workshop can help you gather the team and brainstorm to make better decisions. Ensure everybody is on the same page by making them more involved in the product development process with these tools. In a UX workshop, we share research results with the participants and let them come up with their own conclusions.

Workshop 107

Workshop User Testing Research Software UX 107

Mind the Product

JUNE 18, 2018

Kevin Trilli joined Onfido as our chief product officer last year and brought with him some great experience, tools, and techniques. In these two posts I’ll cover three tools. These two tools help solve these problems. Describe how current solutions suck]. The ideal solution to this problem is…. Mobile SDK.

Research Software 125

Research Software Onboarding KPIs Product Research User Testing 125

Userpilot

JANUARY 9, 2024

With the vast number of people required to conduct research efficiently, orchestrating this symphony of manpower and resources can be incredibly challenging. TL;DR Research operations (also known as ResearchOps) consist of organizing people, resources, and processes to streamline research and maximize impact.

Research Software 72

Research Software Data Visualization Analytic Tools User Testing 72

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Most notably he led growth strategy at Creative Market (a global marketplace for design content that was acquired by Autodesk) and Hired.com.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Modus Create

SEPTEMBER 22, 2020

Drew discussed remote innovation workshops in his latest webinar, watch the video here: Remote Meetings Aren’t the Same. The good news is that we can overcome this loss through remote workshops. The good news is that we can come close to recreating this environment remotely, we just need a little planning time and the right tools.

Workshop 75

Workshop Research Software Customer Experience User Testing 75

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. How do you collectively build your marketing persona through a workshop? Preparing for a Persona Workshop. Market research and having a customer proxy are prerequisites for a persona workshop. Our team is building a product for just one person.

Construction 108

Construction Workshop User Testing Customer Experience 108

Product Talk

FEBRUARY 10, 2021

Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. They’ll come to a workshop or they’ll do somebody else’s training and they want everybody in the company to work the same way. And they say, “This is the only way to do this.

Product Research 314

Product Research Data Visualization Research Software Analytic Tools 314

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Product Talk

AUGUST 4, 2021

This need is what led me to think about and design the opportunity solution tree. When I finally wrote about the opportunity solution tree (back in 2016), I knew that it was a big enough idea that I would need to write a book about it. My strategy wasn’t working. Their primary concern was my reliance on research.

Product Research 282

Product Research Books User Testing Research Software 282

Imaginary Cloud - Design

MAY 21, 2020

Although perceived by many as a threat to traditional education, web and mobile apps can play a big role in children's cognitive development. Why are apps important for kids ? I believe that apps in general can be a great complement to formal education. Readings apps for kids matter.

Research Software 122

Research Software Customer Experience User Testing User Experience 122

Roman Pichler

JULY 6, 2021

Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on their own. Creating and validating a product strategy including market and user research.

User Testing 336

User Testing Product Research Weak Development Team Customer Experience 336

The Product Coalition

JANUARY 26, 2021

Often described as the ‘North Star’ or ‘flag in the sand’ from which strategy and tactics flow from and build towards, Product Vision keeps leadership in sync with the front-line who in turn look to the vision for motivation and decision-making. Research-based?—? The content Paints a picture of a better place ?—?the Tells a story?

Vision 185

Vision Product Research User Testing Workshop 185

The Product Coalition

AUGUST 4, 2021

Product Discovery is an exercise in working out whether there are customers that want the product (or feature) you’re working on and that you can deliver a solution to them. On the other hand, if you’re founding a startup or creating a corporate venture, then you likely won’t have a strategy, OKRs or customer data.

Product Research 164

Product Research User Testing Research Software Customer Experience 164

Intercom, Inc.

DECEMBER 16, 2019

Just two years ago, only 29% of marketers reported ABM to be an effective strategy. In this guide, we explain how you can turn ABM into a win for your business – by putting the right team, tools, and processes in place. You might share an overview of your company, dive into specific solutions, or send a case study.

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

Intercom, Inc.

FEBRUARY 15, 2018

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. Erika Hall, co-founder and director of strategy at Mule Design Studio and author, believes conversation is the answer. Short on time?

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

Userpilot

JULY 16, 2024

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Develop the product vision and expand on the strategy.

Analytic Tools 91

Analytic Tools Research Software Data Visualization Feedback Software 91

Roman Pichler

MAY 8, 2018

The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. In the worst case, the strategy is no longer valid, but you do everything you can to steam ahead, asking the team to push out more and more features.

Leadership 181

Leadership Research Software Feedback Software User Testing 181

Mind the Product

FEBRUARY 1, 2018

Tuesday : create competing solutions to the problem. The team must also be well-versed in the company’s strategy, product development goals, and its customers’ wants and needs. The purpose of Day 1 is to identify a problem you want to solve, which you do through customer empathy-based research. Day 1 Workshop Activities.

User Testing 155

User Testing Research Software Analytic Tools Product Research 155

Mind the Product

MARCH 23, 2017

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator. Don’t miss out… Lea Hickman, Partner, SVPG.

Research Software 91

Research Software Enterprise User Testing Workshop 91

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. Step 3: Add Health Indicators.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. What is the purpose of customer acquisition in SaaS?

Research Software 86

Research Software Feedback Software Analytic Tools User Testing 86

Intercom, Inc.

OCTOBER 8, 2018

The reason I’m showing you this is to make you really see that I was in your shoes, and over the last 10 years, a lot has changed when it comes to how I think about research, about design, about product management, the difference between those things, but most importantly, the role of UX inside any company of any size.

Analytic Tools 220

Analytic Tools Research Software User Testing Data Visualization 220

Product Management University

SEPTEMBER 3, 2024

If you thought there were a million ways to define product management, product strategy might have it beat by a longshot. Just think about how many ways product strategy is defined within your own organization. It’s the number one thing that makes product strategy both challenging and frustrating at the same time. Here we go.

Product Strategy 130

Product Strategy Strategy Product Research Customer Experience 130

Roman Pichler

JULY 11, 2016

Respect their UX/UI and technology decisions and their right to determine how much work can be done. As important as it is to make enough time for the team, don’t neglect your other product management duties, such as, engaging with users, working on the product strategy and roadmap, and managing the stakeholders. Be honest and open.

Weak Development Team 160

Weak Development Team Development Research Software Feedback Software 160