Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Nor from reading research reports from your research team. What exactly is it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Roman Pichler

APRIL 13, 2021

Then take into account the product goals on the product roadmap to discover additional KPIs. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store.

Feedback Software 264

Feedback Software Data Visualization Analytic Tools Research Software 264

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 273

Product Research User Testing Data Visualization Research Software 273

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. How do you collectively build your marketing persona through a workshop? Preparing for a Persona Workshop. Market research and having a customer proxy are prerequisites for a persona workshop. Our team is building a product for just one person.

Construction 139

Construction Workshop User Testing Customer Experience 139

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 261

Agile Product Research User Testing Feedback Software 261

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Mind the Product

MARCH 23, 2017

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator. Don’t miss out… Lea Hickman, Partner, SVPG.

Research Software 123

Research Software Enterprise User Testing Workshop 123

Mind the Product

JANUARY 22, 2019

Noticing early indications of patterns of behavior can help product managers to plan ahead and work specific questions into their learning roadmaps. Understanding Systems Thinking. Systems thinking is the culmination of stakeholder management, and organizational alignment. What new opportunities could present themselves?

Research Software 175

Research Software Product Research User Testing Data Visualization 175

Roman Pichler

JULY 6, 2021

Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on their own. Creating and validating a product strategy including market and user research.

User Testing 339

User Testing Product Research Weak Development Team Customer Experience 339

Product Innovation Educators

DECEMBER 12, 2022

Previously, Bruce joined us for a three-part series on creating and using product roadmaps. He is the co-author of the book Product Roadmaps Relaunched: How to Set Direction While Embracing Uncertainty. 7:13] How did you move from focusing on roadmaps to focusing on stakeholder management? The goal is alignment of the team.

Product Research 223

Product Research Workshop User Testing Management 223

Roman Pichler

FEBRUARY 19, 2024

You use an outcome-based product roadmap and/or an opportunity solution tree , personas , user journey maps, and the product backlog to capture and validate your decisions and guide the product delivery effort. You follow a business strategy and, if appropriate, a product portfolio strategy , which guide and constrain your decisions.

Product Research 264

Product Research Product Management Product Manager Customer Experience 264

UX Studio

AUGUST 14, 2017

A UX workshop can help you gather the team and brainstorm to make better decisions. Ensure everybody is on the same page by making them more involved in the product development process with these tools. In a UX workshop, we share research results with the participants and let them come up with their own conclusions.

Workshop 107

Workshop User Testing Research Software UX 107

Userpilot

JULY 16, 2024

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” We covered everything you need to know, from technical skills and responsibilities to a step-by-step roadmap for getting started. Technical product manager responsibilities include: Conduct user and market research to understand user pain points.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. All of that will help you nail customer activation in your own SaaS. SaaS owners and product managers are busy people.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Roman Pichler

AUGUST 15, 2023

Take a productivity tools suite like Microsoft Office or Google Workspace. If I was in charge of such a portfolio, I would use an overall strategy for the entire suite and separate product strategies for the individual tools like Microsoft PowerPoint and Google Slides.

Product Strategy 240

Product Strategy Strategy Research Software Customer Experience 240

Product Talk

FEBRUARY 10, 2021

Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. They’ll come to a workshop or they’ll do somebody else’s training and they want everybody in the company to work the same way. And they say, “This is the only way to do this.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. Planning includes the product vision, strategy, and roadmap. How do you set the vision, strategy, and roadmap? What would be some tools to do that? Finally we write the roadmap for year one.

User Testing 253

User Testing Customer Feedback Customer Experience Product Management 253

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. Practice, research, and networking are key to your professional growth in UI/UX design.

User Testing 103

User Testing Research Software Feedback Software UX 103

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Over time it’s become more of a mixed platform. And they said, “An iOS app.” Growing a gated platform. What drove that change?

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Roman Pichler

MAY 8, 2018

The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. That’s the job of the development team.

Leadership 183

Leadership Research Software Feedback Software User Testing 183

Mind the Product

AUGUST 2, 2018

Qualitative research vs Quantitative data. Roadmaps with dates vs Roadmaps with no dates. But at the end of the day these are all just tools in a toolbox. Every company, team, product, and market is different so blindly applying any tool, process or methodology every time is simply not going to work.

Product Research 180

Product Research User Testing Research Software Data Visualization 180

Mind the Product

MAY 13, 2019

Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. We built our knowledge from desk research, user interviews and personal experiences. Platform: Lever : Eligibility % and Shadow £. Explain the why. Structure the What.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

Userpilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In the bad old days, SaaS companies had to build every part of their products from scratch. In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Mind the Product

OCTOBER 17, 2019

Product people descended upon central London this morning for a series of Mind the Product training workshops , kicking off #mtpcon ahead of tomorrow’s conference. From the 14 workshops there was plenty to take away. Here’s a very quick snapshot of three of them, led by Julia Whitney, Joe Leech, and Frank Qiu.

Workshop 104

Workshop Customer Feedback Research Software User Testing 104

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Do you have a Product in Practice you’d like to share? You can submit your story here.

Product Research 225

Product Research Onboarding KPIs CTO Coach Research Software 225

Roman Pichler

JULY 11, 2016

Respect their UX/UI and technology decisions and their right to determine how much work can be done. As important as it is to make enough time for the team, don’t neglect your other product management duties, such as, engaging with users, working on the product strategy and roadmap, and managing the stakeholders. Be honest and open.

Weak Development Team 161

Weak Development Team Development Research Software Feedback Software 161

Roman Pichler

APRIL 13, 2021

Then take into account the product goals on the product roadmap to discover additional KPIs. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

The Product Coalition

OCTOBER 6, 2021

Ambitious growth plans often require addressing new customer needs, entering new markets, selling dramatically different products or applying new technology. Usually, it starts with an insight into a market, customer problem or new technology. This is where the New Venture Design Playbook comes in. Strategy 1. Business Model 3.

Product Research 154

Product Research Research Software Technical Review Software Review 154

UX Planet

OCTOBER 22, 2024

One of the questions a Designer invariably hears during an interview process, particularly when showcasing a case study, pertains to the duration of the solutioning endeavor they have just showcased. The first substantial software project I was involved in, was a multi-year endeavor that was already in motion when I joined the team.

Research Software 52

Research Software Analytic Tools Feedback Software Technical Review 52

UX Studio

JANUARY 10, 2019

Product teams need to learn how to exclude their biases and leverage quantitative and qualitative data in order to provide the best possible solution and choose the most reasonable direction for their product roadmap. Attending UX Research Training enables your product team to. How to apply research methods? Interviewing.

Product Research 84

Product Research Research Software UX Feedback Software 84

Mind the Product

MARCH 22, 2017

In the 7 years since my first product job and the first ProductTank, what we can say for certain is that there is no one pathway towards mastering this job, no static skill set, no roadmap to follow, and everything is always changing. We’ll be releasing workshop dates on a rolling basis, so watch this space!

Product Management 122

Product Management Product Manager Workshop Reporting Tools 122

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

User Testing 121

User Testing Product Research Research Software UX 121

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 156

Agile Product Research User Testing Product Management 156

Userpilot

APRIL 25, 2024

We cut straight to practical, usable examples you can immediately incorporate into your user research or interviews. Userpilot is an all-in-one solution for product teams that allows you to build bespoke in-app surveys with open-ended, Likert scale, and multiple choice questions (among other things) without any coding.

Research Software 52

Research Software User Testing Feedback Software Analytic Tools 52

The Product Coalition

SEPTEMBER 14, 2020

Many organizations erroneously define their products by taking a technology perspective. They consider the product’s underlying technologies, components, and tools and call a logical grouping of them a “product.” Some seven years ago, I gave a presentation about product roadmapping with the title “Products, Not Projects.”

Product Research 113

Product Research Customer Communications Reporting Tools Research Software 113