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Moving from Solutions to Problems

Folding Burritos

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. features.).

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Building a Great Product Management Organization

Melissa Perri

Some of these are Fortune 10 software-enabled companies going through digital transformations. I then do various interviews with executives all the way to Product Management team members and surrounding functions. But that’s okay, because once we know where the weak spots are, we can fix them. I review strategies and roadmaps.

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The ultimate marketing technology stack for 2019

Intercom, Inc.

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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How Quality Assurance Protects the Software Development Process

The Product Coalition

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. It involves testing requirements during the development process until the project is completed.

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5 Tips for Saying No to Stakeholders

Roman Pichler

John mentions the upcoming product release and says, “You really must add the enhanced reporting feature. You know, though, that it is impossible to add the feature to the development effort. The dev team is struggling with the current workload, and moving the date is not an option. Don’t Feel Bad about Saying No.

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The biggest challenges facing support teams right now (and how to solve them)

Intercom, Inc.

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

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Product Judgment: How some people can repeatedly create product success

Intercom, Inc.

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. I hope this post allows people and teams to safely talk about Product Judgment. Who has it?