The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 127

Feedback Software Technical Review Weak Development Team User Testing 127

The Product Coalition

NOVEMBER 12, 2024

It’s too bad I didn’t have first principles to draw on at the time. Identify Base Principles —  What are the fundamental truths of product development? The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. Trust, outcomes, value?

Roadmap 83

Roadmap Automotive Product Research Feedback Software 83

Userpilot

JULY 29, 2024

Productivity pain points are deficiencies in your product, process pain points are inefficiencies in your company’s systems, and support pain points are inefficiencies in your customer support processes. And you can always turn to your support or sales team for insights. Poor value proposition. Complicated sales processes.

User Friction 69

User Friction Feedback Software Analytic Tools Data Visualization 69

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Nulab

MAY 25, 2022

Picture this: you’re working on a project with a team of people located in different parts of the world. Even though you’re all working towards the same goal, it can feel like you’re in your own little world, disconnected from the rest of the team. Why are information silos bad for business? Another downside?

Feedback Software 83

Feedback Software Research Software Information Weak Development Team 83

Lenny Rachitsky

JULY 9, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now In my quest to develop a comprehensive benchmark to measure progress toward AI replacing PMs, I teamed up with full-time prompt engineer (and past collaborator) Mike Taylor on a piece that will surely blow your mind.

Reporting Tools 108

Reporting Tools Product Research Research Software Feedback Software 108

Alchemer Mobile

JULY 16, 2021

While customer acquisition, ratings and reviews, and social proof are the most externally visible success indicators for your brand, customer retention is an integral part of the health of your organization. Customer retention refers to a brand’s ability to convert customers from one-time buyers to repeat purchasers.

Customer Feedback 147

Customer Feedback Customer Experience User Testing Feedback Software 147

Userpilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Integration : The product works well with other tools and systems. For instance, you can launch a CSAT survey after a customer interacts with your support team. Userpilot review on G2.

Customer Satisfaction 81

Customer Satisfaction Customer Experience User Testing Feedback Software 81

Userpilot

OCTOBER 11, 2022

Customer dissatisfaction arises due to a shortcoming of your business concerning your product or customer service. Reasons for customer dissatisfaction: Your product feels like it’s not fully developed. Different factors can lead to customer dissatisfaction – bad products, bad service, high prices, or something else.

Customer Feedback 87

Customer Feedback Feedback Software Customer Experience User Testing 87

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Agile Velocity

MAY 3, 2024

Agile Transformation: Agile Transformation refers to the process of transitioning an organization from traditional, hierarchical, and rigid ways of working to Agile methodologies and practices. Agile Implementation : Agile implementation refers to the tactical execution of Agile methodologies and practices within an organization.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. The legal team isn’t there to slow R&D down. Mike Stewart: Yeah.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

PMLesson's Ace the PM Interview

OCTOBER 20, 2021

As with all technical/managerial roles, an EM's job will vary across companies and even across teams. Whether your target company emphasizes Technical / System Design , People Management, or Recruitment, or Hiring questions , our handy mini-guide will give you context and benchmarks to help you test your knowledge.

Engineering 52

Engineering Weak Development Team Reporting Tools Feedback Software 52

Userpilot

JUNE 15, 2022

The former refers to the number of users that have dropped over a particular period. The latter demonstrates the financial losses due to churned customers or downgrades. The most common reasons are poor product experience , product-market fit failure, and bad customer service. There are many reasons for customer churn.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Experience 52

UX Planet

OCTOBER 8, 2024

I guess you could say that a portfolio is a representation of your work, showcasing what you can do, how you approach design thinking, how well you work as part of a team, and your contributions. Are they a good fit for the team? I’ve worked in and led a UX team, written content, done wireframing, and conducted user testing.

Weak Development Team 106

Weak Development Team User Testing Systems Review UX 106

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. No Free Trial : Most SaaS product teams might want to experiment with a tool before swiping a card for it. The customer success team is friendly and attentive and is always willing to assist with any issues we may have.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. Product tutorials. Technical support.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

DECEMBER 6, 2022

Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. As part of your MRM system, a budgeting tool centralizes expense plans and ensures every department and team has enough.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Customer Experience 83

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. Is it worth developing a live streaming app?

Feedback Software 150

Feedback Software User Testing Technical Review Data Visualization 150

Intercom, Inc.

OCTOBER 5, 2022

Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. There are several common patterns among failed solutions: The team didn’t have a good understanding of the problem to begin with. Your product is a system. Good product teams keep going, keep asking why.

Reporting Tools 118

Reporting Tools Research Software User Testing Customer Experience 118

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Research Software Development Team Review 76

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

PMLesson's Ace the PM Interview

FEBRUARY 25, 2022

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. We created this guide for both junior and senior front-end developers.

Weak Development Team 52

Weak Development Team Development User Testing Web Development 52

Tyner Blain

OCTOBER 23, 2023

When developing a product strategy you have to do a couple things – you have to both develop a strategy designed to support the company’s strategy, and you have to express it an a way which makes it actionable. As a leader, she could express intent and rationale, and her teams could trace their efforts back to her purpose.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

Userpilot

APRIL 15, 2024

TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. This means customers will abandon brands with poor communication, opening up an opportunity for your business to stand out. We cover: Types of customer pain points. Six common customer pain points.

User Friction 91

User Friction Customer Communications Analytic Tools Feedback Software 91

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Maintaining templates, guidelines, how-to references and resources.

Product Research 193

Product Research User Testing Weak Development Team Customer Experience 193

Userpilot

JULY 14, 2024

– Technographic — preferred device, browser, and system. It can be helpful when conducting market research and developing a targeted marketing strategy to reach potential customers. Value-based segmentation This type of customer segmentation refers to the economic value customers bring to your business.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Research Software 84

The Product Coalition

JUNE 25, 2019

Do co-located teams truly perform better? But having experienced both poorly performing, co-located teams as well as high performing distributed teams, I wanted to take a closer look at some of the research as well as experiences of others. The team members are a critical part of the overall success of distributed teams.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

The Product Coalition

DECEMBER 8, 2020

The systems, people and processes at play that make these enormous feats of achievement possible have a way of wrapping their tentacles around new product ventures then slowing them down, impairing them and, sometimes, killing them off. They’re great at doing more of what made them successful at scale. like existing businesses?

Development Team Review 154

Development Team Review Technical Review Systems Review Software Review 154

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Data Visualization 52

Data Visualization Customer Experience Embedded Analytics Analytic Tools 52

Userpilot

AUGUST 29, 2022

With marketing insights, product marketing teams can locate marketing channels that bring the most valuable customers. Marketing data insights refer to analyzing marketing data and using retrieved patterns to improve marketing performance so that companies can generate more profits. Market research for discovering common pain points.

Data Visualization 89

Data Visualization Customer Feedback Customer Experience User Testing 89

Split

FEBRUARY 24, 2023

For developers, that requires constant pivots, faster response times, and a graceful recovery from failure. Still, against the enormous pressure to continually improve, the best software teams deliver the goods safely and on time. As it turns out, there’s an important set of metrics all software teams should use as their benchmark.

Research Software 94

Research Software Software Review Product Research User Testing 94

Userpilot

OCTOBER 4, 2022

It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. Funnels aren’t enough to drive product growth because they create functional silos within teams, they’re expensive and time-consuming to constantly feed since they only flow in one direction.

Customer Experience 94

Customer Experience User Testing Onboarding KPIs Software Review 94

PMLesson's Ace the PM Interview

MAY 6, 2022

Due to the essential nature of security engineering, the interviews for security engineers can be some of the most challenging in technical interviews. We often recommend looking up your interviewer on LinkedIn to understand them a bit better, and reviewing public vision documents produced by the company. man-in-the-middle)?

Engineering 52

Engineering Software Review Technical Review Research Software 52

Userpilot

AUGUST 14, 2023

Analyzing user sentiment is an essential step for all product developers and marketers to take. TL;DR Survey bias occurs when feedback deviates due to the influence of a surveyor or respondent leading to inaccurate feedback collection. Different types of survey bias Survey responses may become biased due to various reasons.

Product Research 64

Product Research Data Visualization User Testing Customer Feedback 64

PMLesson's Ace the PM Interview

MAY 22, 2021

Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. Managing Individuals How do you run 1:1s with your team? How do you handle poor performers? What questions do you ask candidates who want to join your team?

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

UX Planet

JANUARY 9, 2024

Myth #2: Creativity is a solo act History has done a bad job when it comes to crediting breakthrough inventions and striking creative works to a single individual, greatly neglecting any support systems or collaboration that influenced these great minds. References 5 Common Myths About Creativity Josh Linkner.

Research Software 98

Research Software Feedback Software Product Research User Testing 98