UX Planet

NOVEMBER 18, 2024

The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment/ situation. Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. Let deep dive into 4 Ps.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Framework 59

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 129

Feedback Software Systems Review Software Review Reporting Tools 129

TechEmpower - Product Management

OCTOBER 9, 2023

Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products. While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? Conversely, Conversational AI bots possess context awareness and are trained to comprehend user intent.

Artificial Inteligence 108

Artificial Inteligence Banking Technical Review Systems Review 108

The Product Coalition

JANUARY 27, 2024

Sustainability Spans The Entire Lifecycle Whether you are already a champion of green computing or are just beginning to grasp its significance due to the evolving client and regulatory landscapes, understanding and actively reducing the carbon footprint of our software creations is not just important — it’s imperative.

Analytic Tools 144

Analytic Tools Research Software Reporting Tools Software Review 144

Reveal

SEPTEMBER 27, 2024

This powerful tool allows end-users—your customers—to gain actionable insights from their interactions, improving their decision-making and overall experience with your product. Conversational analytics is not just another feature; it’s a transformative capability that can significantly elevate the user experience within your software.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Feedback Software 59

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. The result – is less frustration and confusion and higher user adoption and retention. Let’s get started! Funnel analysis : Using funnel analysis , you can easily spot where customers are facing problems.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

eG Innovations

JULY 10, 2020

User Experience defines the Success of Citrix Virtual Apps and Desktops Deployments. User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc.,

Customer Experience 52

Customer Experience User Experience Customer Feedback Data Visualization 52

Userpilot

JANUARY 16, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR HelpHero is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Let’s get started!

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

UX Planet

OCTOBER 28, 2024

During fintech app development, we conducted an in-depth analysis of Sukuk to understand the unique features of this Shariah-compliant financial instrument and design an optimal user experience. The user interface must be intuitive, not just in language, but in its layout and user experience to feel familiar.

Research Software 98

Research Software Data Visualization Customer Feedback Development 98

UX Planet

JUNE 14, 2024

Boosted Streaming Time: Reduce content discovery time by providing immediate access to reviews and opinions, aiding decision-making and encouraging longer viewing sessions. Benefits of a comment section; Integrated and seamless experience: Comments are accessible within the Netflix platform, avoiding the need to switch apps or websites.

Product Research 97

Product Research Product Strategy Feedback Software Research Software 97

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Must have features of proactive customer service tools When choosing a customer service tool, focus on features that predict needs, enhance user experience , and simplify operations. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

The Product Coalition

NOVEMBER 23, 2023

Digital health, often known as virtual health, refers to technical advancements in healthcare that increase the ability to accurately detect and treat diseases, as well as the delivery of healthcare to patients. It is also critical to ensure that users are adequately taught to operate the system. What is digital health?

Research Software 114

Research Software Analytic Tools Reporting Tools Data Visualization 114

Split

MARCH 20, 2024

The release management process flow refers to the end-to-end workflow for a new software release across its entire lifecycle. With established release review procedures, code progresses to staging and production only after passing predefined quality checks and acceptance tests. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 29, 2024

A progress bar serves as a visual cue, signifying that your request is in the system, and the application is diligently working to fulfill the action you’ve asked for. ” Anchoring Bias plays a pivotal role in shaping the user experience of progress bars during onboarding.

Customer Experience 86

Customer Experience Customer Feedback User Testing Systems Review 86

Userpilot

JULY 8, 2024

Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. Customer reviews Customer reviews on pages like G2 or Capterra can encourage potential customers to explore your product further, so they should be part of your customer touchpoint strategy.

Analytic Tools 84

Analytic Tools Feedback Software Research Software User Testing 84

Arkenea

OCTOBER 15, 2024

Onshore healthcare web development company Pros: More efficient communication owing to the same time zone, a better understanding of local design and user experience patterns, and in-person and face-to-face meetings are more feasible. Cons: Increased project costs. Can I meet the team who would be responsible for working on my project?

Web Development 98

Web Development Web Developers Analytic Tools Technical Review 98

Userpilot

JULY 29, 2024

Productivity pain points are deficiencies in your product, process pain points are inefficiencies in your company’s systems, and support pain points are inefficiencies in your customer support processes. Process pain points Process pain points arise from inefficiencies within your company’s systems.

User Friction 69

User Friction Feedback Software Analytic Tools Data Visualization 69

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Let’s dive in!

Feedback Software 77

Feedback Software Analytic Tools Research Software Data Visualization 77

Userpilot

APRIL 21, 2024

TL;DR In-app support in SaaS refers to the service features that customers can use to receive help directly within the product interface, besides connecting with your customer service team. Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is in-app support in SaaS?

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Embedded Analytics 82

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Offering end-user support is beneficial to your business because it helps enhance the customer’s experience, improve customer satisfaction , build product loyalty , and reduce churn.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

freshtrax

APRIL 25, 2024

Let’s take a closer look at this new technology and its user experience. The tipping system is also a bit nerve-wracking at times. Seamless User Experience My experience using Waymo was extremely smooth. The various Waymo sensors Conclusion I was so impressed by the user experience of Waymo.

Technical Review 59

Technical Review Artificial Inteligence Customer Experience Systems Review 59

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Userpilot

SEPTEMBER 22, 2023

In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer experience needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Looking for A Better Alternative for Customer experience?

Data Visualization 52

Data Visualization Customer Experience Embedded Analytics Analytic Tools 52

UX Planet

JANUARY 9, 2024

This survey, titled “ Learning Management Systems (LMS) Accessibility Feedback Survey ,” focuses on understanding users’ experiences, opinions, and judgments about the accessibility features of different LMS platforms. Challenges Before Specifics  — Explore user challenges before asking about features or training effectiveness.

Product Research 98

Product Research Research Software User Testing Feedback Software 98

ProductPlan

JUNE 13, 2023

From inception to delivery, we follow a rigorous process that ensures our customers get the best possible user experience. Inception Working alongside our product managers and reviewing customers’ feedback typically reveals a new user experience pain point that possibly needs to be addressed.

Product Research 85

Product Research User Testing Research Software Feedback Software 85

UX Planet

OCTOBER 8, 2024

Content is a crucial part of user experience; I just found myself wondering, Does a content designer really need a portfolio? Be the fresh air,” Amy advises, referring to a compliment a hiring manager gave her about the simplicity of her portfolio. Amy’s experience shows that sometimes less is more. What should I include?

Weak Development Team 106

Weak Development Team User Testing Systems Review UX 106

UX Planet

FEBRUARY 1, 2024

This approach not only enhances the usability of the product but also aligns its development with the real-world requirements of its users, making it more likely to succeed in the market. They represent fictional characters, but are grounded in the realities of your target audience, created through meticulous user research.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

AUGUST 29, 2022

Marketing data insights refer to analyzing marketing data and using retrieved patterns to improve marketing performance so that companies can generate more profits. This information helps marketing teams derive actionable insights into user behavior and build hyper-personalized marketing messages to deliver memorable customer experiences.

Data Visualization 89

Data Visualization Customer Feedback Customer Experience User Testing 89

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Onboarding KPIs 96

Userpilot

OCTOBER 3, 2023

This insight can help you make informed decisions to optimize your user experience. Churn rate to understand how many users leave and the reasonings behind it. Reviews and ratings to gather testimonials and build advocacy for your product. Collect feedback to understand where users struggle and what they find valuable.

Onboarding KPIs 94

Onboarding KPIs Customer Experience User Testing Customer Feedback 94

UX Planet

JANUARY 29, 2024

Curated Experiences: Offers custom recommendations, enhancing the personalized feel and increasing the likelihood of discovery and booking. Visual Ratings: Includes a star rating system for quick assessment, aiding decision-making. Hear from Travelers Purpose: Showcases community reviews and stories.

Customer Experience 97

Customer Experience Travel UX Feedback Software 97

AB Tasty

OCTOBER 8, 2024

A well-organized and streamlined navigation system that helps users quickly find what they need can lead to higher engagement and reduced bounce rates. While desktops offer ample space to break down navigation into detailed categories, mobile design requires a more simplified structure due to space constraints.

User Testing 52

User Testing Product Research Research Software Customer Experience 52

Userpilot

MAY 17, 2024

There are also several UX gamification best practices: balancing intrinsic and extrinsic motivation , giving users the ability to customize their experience, and establishing UX gamification objectives that align with user needs and enhance the overall product experience. Improves user retention. Source: Loona.

Customer Experience 52

Customer Experience UX Onboarding KPIs Data Visualization 52

Userpilot

JULY 14, 2024

TL;DR Customer segmentation separates users into smaller groups based on shared characteristics to personalize user experiences and optimize marketing campaigns. – Technographic — preferred device, browser, and system. – Needs-based — what your users are looking to solve with your product.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Research Software 84

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. How To Conduct User Research?

Data Visualization 98

Data Visualization User Testing Research Software Product Research 98

UX Planet

FEBRUARY 2, 2024

This is due to quantum parallelism — the ability to evaluate multiple calculations simultaneously. This has far-reaching implications for user research. In particular, quantum computing will enable computational modeling of incredibly complex chemical and biological systems, like human brains, at atomic resolutions. Mitarai, K.,

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98