Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. Master” and “slave” also refer to the gruesome practice of slavery.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

Product Research 351

Product Research Feedback Software Research Software User Testing 351

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 127

Feedback Software Technical Review Weak Development Team User Testing 127

Sachin Rekhi

MAY 18, 2022

I love talking to Amazon employees about how the writing culture is interwoven into their product development process and the pros and cons of it. I wanted to share what I learned from the book for those evaluating whether to bring a writing culture to their own product teams. Get used to it."

Weak Development Team 202

Weak Development Team Data Visualization Software Review User Testing 202

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Pendo or WalkMe? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Userpilot

JULY 29, 2024

You can also analyze internal data sources, such as the customer’s journey and resource center usage data, or external data sources like third-party review platforms. And you can always turn to your support or sales team for insights. Poor value proposition. Poor internal team collaboration.

User Friction 69

User Friction Feedback Software Analytic Tools Data Visualization 69

UX Planet

SEPTEMBER 10, 2024

A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. A high adoption rate means teams trust the system and find it useful. How to measure Number of projects using the design system.

Analytic Tools 110

Analytic Tools Feedback Software Systems Review Data Visualization 110

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. No Free Trial : Most SaaS product teams might want to experiment with a tool before swiping a card for it. And if you want to get the best out of modals without using code, then use Userpilot.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 27, 2022

That means you shouldn’t aim for zero churn but to drive revenue up to a point where it surpasses the amount you lose due to churn. Thus, it’s crucial to track your churn rate to develop strategies to improve engagement and reduce churn. Customer and revenue churn are the 2 types of product churn.

Feedback Software 88

Feedback Software Analytic Tools User Testing Weak Development Team 88

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Split

FEBRUARY 24, 2023

For developers, that requires constant pivots, faster response times, and a graceful recovery from failure. Still, against the enormous pressure to continually improve, the best software teams deliver the goods safely and on time. DORA stands for The DevOps Research and Assessment Team. They’re the DORA metrics.

Research Software 94

Research Software Software Review Product Research User Testing 94

The Product Coalition

FEBRUARY 15, 2021

Fast-growing’ in the sense of this article refers to startups of at least 200 staff strong. In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Their collaboration will lead over time to a ‘team of teams’ structure. There seems to be a belief?

Agile 183

Agile Startups Technical Review Software Review 183

Userpilot

OCTOBER 11, 2022

Customer dissatisfaction arises due to a shortcoming of your business concerning your product or customer service. Reasons for customer dissatisfaction: Your product feels like it’s not fully developed. Different factors can lead to customer dissatisfaction – bad products, bad service, high prices, or something else.

Customer Feedback 87

Customer Feedback Feedback Software Customer Experience User Testing 87

Nulab

MAY 25, 2022

Picture this: you’re working on a project with a team of people located in different parts of the world. Even though you’re all working towards the same goal, it can feel like you’re in your own little world, disconnected from the rest of the team. Why are information silos bad for business? Another downside?

Feedback Software 83

Feedback Software Research Software Information Weak Development Team 83

Modus Create

JANUARY 26, 2021

Adopting Agile sounds as simple as taking the SCRUM master certification tests and pushing them down the framework to a team of developers. Therefore, we went to sleep on a Friday and next Monday we were now an “Agile” team. What the middle management teams did to adopt such change was not an executive’s concern.

Agile 86

Agile Weak Development Team Reporting Tools Research Software 86

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. You can refer to the full list in their docs here.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Userpilot

JULY 14, 2024

You’ll need customer segmentation software to analyze the data. We recommend: – Userpilot for no-code product growth and detailed segmentation. For instance, let’s say you sell project management software for individuals, small firms, and mid-sized companies. Analyze behavior patterns within each segment.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Research Software 84

Userpilot

JUNE 30, 2022

Without it, you’d find yourself implementing features for the wrong customers, distorting your value proposition, and leading your customer support (CS) team to burnout from dealing with bad-fit users. 75% of companies will break up with poor-fit customers, according to Gartner. Let’s go over the concepts.

User Testing 82

User Testing Feedback Software Analytic Tools Customer Experience 82

Lenny Rachitsky

JULY 9, 2024

For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now In my quest to develop a comprehensive benchmark to measure progress toward AI replacing PMs, I teamed up with full-time prompt engineer (and past collaborator) Mike Taylor on a piece that will surely blow your mind.

Reporting Tools 108

Reporting Tools Product Research Research Software Feedback Software 108

Userpilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. Similarly, unhappy customers are more likely to tell others of their poor experience.

Customer Satisfaction 81

Customer Satisfaction Customer Experience User Testing Feedback Software 81

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Advanced customization will require you to work with CSS code. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Advanced customization will require you to work with CSS code. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Let’s get started!

Data Visualization 52

Data Visualization Customer Experience Embedded Analytics Analytic Tools 52

Modus Create

SEPTEMBER 30, 2020

Another thing that is very important in Agile development practices is exploratory testing. Tests that should not be automated: Test cases that are newly designed and not executed manually at least one time, except when you have TDD or BDD styles. You should run automated tests all the time or as many times the team deems necessary.

User Testing 98

User Testing Software Review Product Research Testing 98

Userpilot

APRIL 15, 2024

TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. This means customers will abandon brands with poor communication, opening up an opportunity for your business to stand out. Build CSAT surveys code-free with Userpilot. Increased retention.

User Friction 91

User Friction Customer Communications Analytic Tools Feedback Software 91

Roman Pichler

JULY 20, 2016

Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. 4 Keep it Simple.

Roadmap 341

Roadmap Agile Technical Review Weak Development Team 341

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 92

Research Software Feedback Software Analytic Tools Positioning 92

ProductPlan

JANUARY 28, 2022

Product consolidation refers to combining several products that sell separately but have overlapping functionality or user personas into one product. For example, in the logistics industry, product consolidation refers to finding ways to store and ship products to maximize space and cost savings. What is Product Consolidation?

Research Software 94

Research Software Weak Development Team Customer Experience User Testing 94

PMLesson's Ace the PM Interview

MAY 6, 2022

Due to the essential nature of security engineering, the interviews for security engineers can be some of the most challenging in technical interviews. We often recommend looking up your interviewer on LinkedIn to understand them a bit better, and reviewing public vision documents produced by the company. Watch our answer here.

Engineering 52

Engineering Software Review Technical Review Research Software 52

Userpilot

JUNE 15, 2022

The former refers to the number of users that have dropped over a particular period. The latter demonstrates the financial losses due to churned customers or downgrades. The most common reasons are poor product experience , product-market fit failure, and bad customer service. There are many reasons for customer churn.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Experience 52

PMLesson's Ace the PM Interview

FEBRUARY 25, 2022

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. We created this guide for both junior and senior front-end developers.

Weak Development Team 52

Weak Development Team Development User Testing Web Development 52

Userpilot

JUNE 21, 2021

But what is the best NPS feedback software for this task? Here is a list of the top five NPS software tools, with a set of questions to help you evaluate which one should go into your SaaS martech stack. The best NPS survey feedback software for 2021 includes Userpilot, Hotjar, SatisMeter, Nicereply, GetFeedback. What is NPS?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Data Visualization 103

Userpilot

JANUARY 17, 2024

TL;DR Scaling SaaS refers to the capacity of a business to grow without compromising performance and quality. The most common challenges that hinder SaaS growth are lack of product-market fit , ineffective sales and marketing strategies , customer churn, and long product development cycles.

Feedback Software 88

Feedback Software Research Software Analytic Tools User Testing 88

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. You can refer to the full list in their docs here.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

PMLesson's Ace the PM Interview

OCTOBER 20, 2021

As with all technical/managerial roles, an EM's job will vary across companies and even across teams. When you're done, review the below list of questions to get a sense of what'll be asked. How would you handle poor performers on your team? How would you build a high-performance engineering team?

Engineering 52

Engineering Weak Development Team Reporting Tools Feedback Software 52

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews.

User Testing 86

User Testing Data Visualization Research Software Feedback Software 86