article thumbnail

Product in Practice: Getting Value Out of In-App Surveys Takes Iteration

Product Talk

We hope that today’s Product in Practice will change your mind. Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers.

article thumbnail

The changing landscape of product management: Take our survey!

Mind the Product

What will the future of product management look like? How has AI changed product strategy? What are the biggest challenges that product people are facing today? Over the past few years, we’ve learned a lot about everything in the product field. appeared first on Mind the Product.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Beyond NPS: Impactful Mobile Survey Questions and Use Cases

Alchemer Mobile

Surveys notoriously have low response rates, especially when using a legacy channel such as email. However, in-app surveys present an entirely unique opportunity to engage with customers and gather feedback in real time. One of the most common surveys brands deploy is the NPS survey. Bonus mobile survey tips and tricks.

article thumbnail

Mobile Surveys and Interaction Rates: 2022 Customer Engagement Benchmarks

Alchemer Mobile

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Mobile survey benchmarks. The best decisions are informed by an abundance of data from a representative cross section of your customer base, and mobile surveys are often the best way to get it.

article thumbnail

How Can We Stop Under Utilizing a Key User Experience Champion?

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

Customer representation has always been a key reason for success in product development. It’s a truth universally acknowledged by the best product managers. Despite this, those building the product itself are often detached from their customers, leading to a gap between vision and execution on the most practical metrics.

article thumbnail

5 Mobile Survey Questions to Help Understand Customer Sentiment

Alchemer Mobile

Surveying your mobile customers is a great way to find out more about who they are, what drives them back to your app, how they feel about your app, and what they’d like improved. Five types of mobile survey questions. Gather product feedback. These mobile survey questions include: What can we do to help?

article thumbnail

NPS+: 5 Steps to Get More Out of NPS Surveys

Alchemer Mobile

An article in the Harvard Business Review introduced Net Promoter Score (NPS) surveys to the business world nearly twenty year ago. NPS surveys changed the way businesses gauge customer experience and are still widely used today. NPS+ takes traditional NPS surveys a step further by diving into the “why” behind each NPS response.

article thumbnail

The Future of Product Management

Speaker: Carlos Gonzalez de Villaumbrosia, Founder and CEO of The Product School

According to The Product School, This is the best time in history to build digital products. While product teams are continuing to excel in these unprecedented times, many people are asking: Where is Product Management headed? In this webinar you will learn: The Top 5 Product Management Trends.

article thumbnail

Trends and Benchmarks in Product Management 2020 Global Report

A comprehensive global report on Product Management with over 70 graphs based on a survey of over 2000 product professionals. Insights from topics: Leadership and Culture| People|Organization|Salaries |Process and Product

article thumbnail

Product Management Skills Benchmark Report 2021: How Do Your PM Skills Compare?

There are more than 41,000 Product Managers currently employed in the U.S. And while no one would disagree that skills development can help Product teams build better products faster, what skills are essential for Product Management success? How can Product Management leaders up-level their team’s skill set?