Roman Pichler

AUGUST 11, 2020

This article assumes that you are familiar with the product vision board or the key elements of a product strategy : market, value proposition, standout features, and business goals. Vision Captures Product Idea or Business Objective. Cause : A confusion about what an effective product vision is.

Vision 319

Vision User Testing Research Software Product Research 319

Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1]

Product Research 261

Product Research Product Management Product Manager Customer Experience 261

Product Talk

JANUARY 31, 2024

You’ll often hear Teresa say that there’s no single right way to do continuous discovery. Something she might not say as often (that’s just as true) is that there’s no single wrong way to do discovery , either. Let’s be clear: The fact that it’s easy to make mistakes is not an excuse for avoiding discovery. Let’s dive in!

Product Research 264

Product Research Reporting Tools Feedback Software Customer Communications 264

Roman Pichler

MAY 11, 2021

Myth #1: The product owner must ensure that the stakeholders are satisfied. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

Weak Development Team 346

Weak Development Team Product Research User Testing Customer Experience 346

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions.

Product Research 357

Product Research Feedback Software Research Software User Testing 357

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 285

Data Visualization Analytic Tools Research Software Product Research 285

Product Talk

FEBRUARY 10, 2021

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Meet your co-presenters, product discovery coaches Teresa Torres and Hope Gurion. We are both product discovery coaches with Product Talk. Thank you so much.

Product Research 319

Product Research Data Visualization Research Software Analytic Tools 319

Product Talk

FEBRUARY 2, 2022

Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. But there are many reasons why engineers are one of the essential members of the product trio. And this is a good thing.

Product Research 270

Product Research User Testing Engineering Testing 270

Product Talk

DECEMBER 18, 2024

I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad , asked me to go deeper in a few areas. Discovery is a team sport. Its not the exclusive domain of product managers. Its not the exclusive domain of UXers.

Product Research 215

Product Research Research Software Analytic Tools Feedback Software 215

Product Talk

JUNE 5, 2024

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. The goal is for a product trio to represent balanced perspectives while still remaining as small as possible to facilitate and expedite collaborative decision-making. What is a product trio?

Product Research 261

Product Research User Testing Research Software Customer Experience 261

The Product Coalition

OCTOBER 5, 2020

Many teams and organisations jump into build mode too early. When you suggest a Product Discovery as a way to help get better results it gets rejected. This article is a way to answer the question: “Why do Product Discovery?” Some teams do this continuously, and others do it more like a project.

Product Research 179

Product Research Research Software Weak Development Team Customer Experience 179

Product Talk

DECEMBER 15, 2021

No company is perfect, especially when it comes to continuous discovery. No company is perfect, especially when it comes to continuous discovery. You can probably easily list off where your current company is nailing it and where there’s room for improvement when it comes to adopting continuous discovery habits. Tweet This.

Product Research 215

Product Research Customer Experience Research Software Reporting Tools 215

Roman Pichler

JULY 6, 2021

Be Prepared to Look after People, Not Products. When you become a head of product, you move into a line management position. Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Grow Your Leadership Skills.

User Testing 336

User Testing Product Research Weak Development Team Customer Experience 336

Product Talk

AUGUST 14, 2024

It’s no secret that engineers can be hesitant to participate in product trios. Or they might question how doing discovery is going to serve their short and long-term career ambitions. Do you have a Product in Practice story you’d like to share? The overarching goal of Ramsey Solutions products? You can submit yours here.

Research Software 286

Research Software Product Research Engineering User Testing 286

Roman Pichler

MAY 5, 2020

The term product owner is commonly used to refer to six different product roles in my experience. These are: The original Scrum product owner who owns a product in its entirety and is responsible for maximising the value it creates. A platform owner who manages a platform as a collection of shared software assets.

Feedback Software 367

Feedback Software Product Research Weak Development Team User Testing 367

Roman Pichler

JANUARY 11, 2022

Like a modern product roadmap, a learning roadmap states the specific outcomes or benefits you’d like to achieve to become a more competent product person, and it captures them in form of learning goals. The roadmap in figure 1 is based on my GO product roadmap template. Figure 2: A Product Mmgt Skills Model.

Roadmap 344

Roadmap Weak Development Team Customer Experience Leadership 344

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

JUNE 10, 2020

Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Alchemer Mobile

JUNE 16, 2022

On the flip side of this, product managers often feel overwhelmed by the idea of sifting through and making sense of the sheer amount of mobile feedback. Use real-time data and feedback to prioritize your product roadmaps. You also avoid the pitfalls of traditional feedback channels like email surveys.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Roman Pichler

JANUARY 22, 2024

Listen to the audio version of this article: [link] What Is a Product Portfolio Strategy and Why Does It Matter? A product portfolio strategy is a high-level plan that helps you maximise the value a group of products creates. 1] Product Portfolio, Product Family, and Product Line—What’s the Difference?

Weak Development Team 265

Weak Development Team Strategy Software Review Vision 265

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. My team is too small.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

Roman Pichler

OCTOBER 5, 2021

The Product Backlog is Too Big. A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me.

Weak Development Team 296

Weak Development Team Customer Experience User Testing Feedback Software 296

Roman Pichler

JUNE 4, 2018

Recognise the Importance of Product Management. Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban.

Product Management 246

Product Management Product Manager Weak Development Team Management 246

Roman Pichler

JUNE 1, 2020

As the person in charge of the product, your aspiration should be to lead the stakeholders in order to create value together and achieve product success. In reality, however, some product people either aim to please the stakeholders by saying yes to their requests or by brokering compromises. Focus on the Right Individuals.

Weak Development Team 321

Weak Development Team Product Research Customer Experience Workshop 321

Roman Pichler

APRIL 1, 2020

Why Difficult Emotions Matter Particularly for Product People. For us product people, however, difficult emotions are particularily relevant. Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members.

Customer Experience 271

Customer Experience Product Management Product Manager Product Research 271

Roman Pichler

APRIL 1, 2020

Why Difficult Emotions Matter Particularly for Product People. For us product people, however, difficult emotions are particularily relevant. Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members.

Customer Experience 271

Customer Experience Product Management Product Manager Product Research 271

Alchemer Mobile

JULY 13, 2021

What is product experience? Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Roman Pichler

NOVEMBER 1, 2022

1 The Product Roadmap is a Feature-based Plan. Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. A feature-based product roadmap is easily mistaken for a commitment rather than a high-level plan that is likely to change.

Roadmap 337

Roadmap Weak Development Team Customer Experience Reporting Tools 337

Roman Pichler

SEPTEMBER 7, 2021

Traditionally, product roadmaps are output-focussed plans that map features like registration, search, and reporting onto a timeline. Second, it overlaps with the product backlog, especially when detailed features are used. This makes the product roadmap more susceptible to change and it increases the effort to update it.

Roadmap 290

Roadmap Weak Development Team Customer Experience User Testing 290

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. As trust was low between product management and development, a blaming game quickly started.

Weak Development Team 199

Weak Development Team Customer Experience Technical Review Product Research 199

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. As trust was low between product management and development, a blaming game quickly started.

Weak Development Team 199

Weak Development Team Customer Experience Technical Review Product Research 199

Mind the Product

AUGUST 29, 2019

What’s a partial product manager? We’ve all met one, and many of us have been one – a partial product manager is someone who holds the product manager title, but isn’t doing the full job. It can happen really easily, because great product management encompasses a great deal and is constantly evolving.

Product Research 184

Product Research Product Management Product Manager Weak Development Team 184

Roman Pichler

AUGUST 12, 2024

Listen to the audio version of this article: [link] The Core Product Team Product teams come in different shapes and sizes. But all product teams I have seen consisted of the person in charge of the product—the product manager or Scrum product owner —and development team members.

Weak Development Team 198

Weak Development Team Feedback Software Software Review Product Research 198

Roman Pichler

FEBRUARY 9, 2022

What’s more, it’s not uncommon in my experience that product owners have to do their job without the support of a Scrum Master or agile coach. This includes product roles such as product owner and feature owner. Having an effective Scrum Master allows you to focus on your job—to maximise the value the product create.

Reporting Tools 339

Reporting Tools Feedback Software Weak Development Team Product Research 339

Roman Pichler

MARCH 9, 2021

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. Figure 1: The Product Goal in Context.

Product Goals 386

Product Goals Weak Development Team User Testing Vision 386

Product Management University

JUNE 3, 2024

It’s refreshing to see so many discussions and articles themed around product management outcomes. After all, it’s the reason we product managers do what we do, right? Here’s a look at the good, the bad and the ugly when it comes to product management outcomes. But not all outcomes are created equal.

Weak Development Team 130

Weak Development Team Product Management Product Manager User Testing 130

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet I think serious product discovery and end user validation may be stuck in this cultural/conceptual gap.  Product

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143