Intercom, Inc.

SEPTEMBER 28, 2021

For product managers, this means evolving to build for upmarket companies while ensuring Intercom’s long-standing customers remain at the center of what we do. Product management varies depending on your industry, company stage, company leadership, or teammates. So, how do we do that at Intercom? Well, it’s hard.

Feedback Software 249

Feedback Software Product Management Product Manager User Testing 249

Mind the Product

JULY 9, 2018

Since it’s still a relatively new role, there’s a lot of confusion around product management job titles, seniority, and hierarchy. Associate Product Manager. Junior Product Manager. A junior product manager typically has some work experience under their belt already and can come from any background.

Product Management 195

Product Management Product Manager CTO Coach User Testing 195

The Product Coalition

DECEMBER 13, 2021

Many startups with an ordinary product make the way to growth and scalability whereas others with great products fail to survive. What is wrong with these startups? Both product and product strategy should fall in place to make the startup sustainable and help them to grow. What is S.M.A.R.T?

Framework 154

Framework Startups User Testing Onboarding KPIs 154

Roman Pichler

MARCH 12, 2024

Listen to the audio version of this article: [link] Introduction My first product management job wasn’t exactly what you call a success story: I was part of a team that was called in to help with a new product development effort, and I ended up working with the lead product manager.

Research Software 301

Research Software Technology Strategy Artificial Inteligence 301

Intercom, Inc.

NOVEMBER 25, 2019

Five years ago I wrote about how product strategy means saying no – you must ruthlessly protect your product from feature creep. . Saying no, however, is just one part of a successful product strategy. The meeting point of company and product strategy. Des: Welcome to Intercom on Product.

Product Strategy 187

Product Strategy Strategy Research Software User Testing 187

Lenny Rachitsky

NOVEMBER 17, 2024

Wiz hit $100 million ARR within 18 months (the fastest growth in startup history) and, five years in, is generating over $500 million ARR. Raaz was one of the first five employees at Wiz, joining as the first product manager, and helped the team pivot to what may be the most intense PMF in history.

Startups 95

Startups Feedback Software Product Strategy User Testing 95

The Product Coalition

DECEMBER 19, 2021

The first product manager in a startup is a critical role with immense impact on the startup’s success?—?both Photo by Tolga Ulkan on Unsplash When I joined Twiggle as their first VP Product I was the thirteenth employee. Shortly after I started, the CEO surprised me by saying I should hire a product manager.

Product Management 170

Product Management Product Manager User Testing Weak Development Team 170

The Product Coalition

JANUARY 8, 2023

A solid product strategy takes time to build. Here is the method I use for creating a product strategy that makes sense. When I talk to the startups I consult to , or with the CPO Bootcamp participants, I always say that building a solid product strategy isn’t like solving a math equation.

Product Strategy 120

Product Strategy Strategy Research Software Product Research 120

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Mind the Product

AUGUST 18, 2020

Is product management an art or a science? Holly Hester-Reilly, the founder of H2R Product Science and a former Chemical Engineer, uses her background to apply scientific principles and techniques to product development. Is product management an art or a science? Evidence-based product strategy.

Product Research 227

Product Research Feedback Software Technical Review Entertainment 227

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. The Best Product Person & The Best Product Leader. In this role, Gaudio drives the strategy behind roadmap management, agile product development, and cross-functional communication.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Roman Pichler

FEBRUARY 14, 2023

But it doesn’t tell you where to go and how to get there—that’s what the discovery and strategy work does. 2 Use Scrum for Products that Experience Uncertainty and Change Scrum is often seen as the standard way to create digital products, and I have met more than one company where the product managers were told to be agile and do Scrum.

Product Research 357

Product Research Feedback Software Research Software User Testing 357

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Source: Todd Wickersty, [link].

Artificial Inteligence 190

Artificial Inteligence Data Visualization Product Research Reporting Tools 190

The Product Coalition

MAY 21, 2024

Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. For example, venture capital investors are backing startups with the resources needed to accelerate research, develop pioneering products, and navigate the intricate regulatory landscapes associated with their innovations.

Research Software 133

Research Software Biotechnology Artificial Inteligence Product Management 133

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. It shouldn’t be a prerequisite for product management jobs either.

Technical Review 161

Technical Review Product Management Product Manager Research Software 161

Roman Pichler

JANUARY 22, 2024

These guide and align the strategies of the portfolio members , as Figure 1 illustrates. Figure 1: The Product Portfolio and Product Strategy Using Microsoft Office as an Example In Figure 1, the strategies of the individual products—Word, PowerPoint, and Excel—implement the Office strategy.

Weak Development Team 265

Weak Development Team Strategy Software Review Vision 265

Product Management Unpacked

MAY 27, 2021

I’d worked for a startup in Hyderabad, India where everyone had to wear different hats,“ recalls Debashish. “I I realized that I wanted to expand my focus into product management.”. I had a strong tech background, so I wanted to dive into the business and design side of product management and hone my leadership skills.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

Mind the Product

MARCH 20, 2020

How can you position yourself well now for a future as a product leader, and, once you get the job, what do you do? Quoting Georgie Smallwood, CPO of European digital bank N26, Melissa explains that the skills of a product leader are essentially those of a product manager but with wider scope. Plan Your Future Today.

User Testing 231

User Testing Product Research Customer Feedback Customer Experience 231

Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 156

Agile Product Research User Testing Feedback Software 156

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. A mature product has a lot going on at once.

User Testing 151

User Testing Reporting Tools Research Software Product Research 151

ProductPlan

DECEMBER 1, 2021

Even among experienced product professionals, a common misconception in business holds that product strategy and business strategy mean the same thing. Product professionals need to understand the distinction between business strategy vs. product strategy. Imagine a software startup.

Product Strategy 98

Product Strategy Strategy Onboarding KPIs User Testing 98

The Product Coalition

JULY 27, 2021

How to differentiate and build a competitive advantage that you can sustain and defend over time Photo by Pavel Danilyuk from Pexels Creating your product strategy is hard work. In it, I describe in lenght, with tools and examples, all the steps to create a successful product strategy.

Product Strategy 148

Product Strategy Strategy Differentiation Customer Feedback 148

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. Here is how a product strategy can help you create business results, even when the market is not in your favor. Product strategy is such a vague term for most people.

Product Strategy 113

Product Strategy Research Software Strategy User Testing 113

The Product Coalition

FEBRUARY 27, 2021

We have since grown Miro to around 12 million users and 600 employees, making Miro one of the fastest-growing B2B startups in history. With such hyper-growth, there’s been an ever-growing need to scale the way we do product. It’s also important to list any potential risks or dependencies involved in launching the proposed solution.

Product Research 159

Product Research User Testing Customer Feedback Product Management 159

Mind the Product

JULY 1, 2019

Smart candidates know they need to prepare thoroughly for their product management interviews. Do not go into a product management interview without preparing questions for your interviewer. Winging it or asking generic questions here can kill your chances at landing a product management job.

User Testing 141

User Testing Product Management Product Manager Customer Experience 141

The Product Coalition

JULY 16, 2023

In recent years it seems that product management is all about execution and delivery. Photo by Kea Mowat on Unsplash When I moved into product management, almost 20 years ago, it used to be a very senior role. The discussion was about whether or not someone is senior enough to move into product management.

Strategy 142

Strategy Product Management Product Manager Management 142

The Product Coalition

SEPTEMBER 28, 2022

In this series, I look at what I wish I had known when I started as Head of Product… Summary Understanding strategy allows you to effectively delegate, motivate and align so you can move from a nice boss to an effective leader. There’s no separate ‘product strategy’ from company strategy?—?strategy

Weak Development Team 130

Weak Development Team Product Strategy Strategy Product Research 130

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. Then she decided to acquire technical skills in web development to get closer to the product development process. Through this event, she found a three-month internship as a Web Developer at a startup that was developing an online insurance marketplace.

Technical Advisors 115

Technical Advisors Reporting Tools Technical Review Customer Experience 115

The Product Coalition

JANUARY 20, 2024

For 2024, several excellent conferences dedicated to product management are available, addressing the increasing interest in this field. I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article.

Product Management 122

Product Management Product Manager Workshop Customer Feedback 122

Lenny Rachitsky

MARCH 17, 2024

The best product managers keep an eye out for potentially successful situations and snap them up. The process, even if it doesn’t lead to the next blockbuster product, can bring valuable insights and improvements to the organization as a whole. Find projects that are high-impact and career-additive.

Research Software 121

Research Software ChatGPT Product Management Product Manager 121

The Product Coalition

OCTOBER 2, 2022

Becoming a great product manager isn’t about acquiring hard skills. So what makes a great product manager? I remember when I joined an early stage startup and started to develop hard skills. When I started my career in product I looked up to the Google Product Manager. I was wrong.

Product Management 139

Product Management Product Manager Feedback Software User Testing 139

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. In both cases, there should be a proper high-level product vision and a product roadmap.

Feedback Software 135

Feedback Software Analytic Tools Onboarding KPIs B2B 135

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 164

Analytic Tools Data Visualization Feedback Software Research Software 164

Intercom, Inc.

FEBRUARY 5, 2018

A few years ago I came out of a meeting with my product manager where we talked about the next feature we should build. Needless to say, we didn’t have a clear product strategy. To take my mind off things I opened my RSS reader and a post called “ Product strategy means saying no ” caught my eye.

Blog 217

Blog Product Strategy Strategy Startups 217

The Product Coalition

APRIL 17, 2023

Collecting and making sense of customer feedback is a primary responsibility of product teams. Collecting product feedback is one of the main tasks of Product Managers. Customer emails Email is a primary source of product feedback, especially for startups. How can PMs collect that feedback?

User Testing 134

User Testing Customer Feedback Feedback Software Analytic Tools 134

Mind the Product

MAY 8, 2019

Melissa Perri is the product manager’s product manager – she’s able to do the job, explain it, and teach you how to do it better. ’ Great product leaders are in with the leadership team – they’re peers, they are very close to them, they’re a team. Quotes of the Episode.

Product Research 181

Product Research Entertainment Startups Leadership 181

The Product Coalition

FEBRUARY 14, 2023

Photo by Ian Schneider on Unsplash Product Management is one of the hottest and trending career options today. I’ve made the transition from an Analyst to a Product Manager (PM) , which is why many such aspirants often ask me for advice: How do I get into Product Management? if so, what would you build?

Customer Experience 145

Customer Experience Analytic Tools Feedback Software Product Management 145