Roman Pichler

MAY 11, 2021

Myth #3: The product owner is responsible for the team performance. An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality.

Weak Development Team 350

Weak Development Team Product Research User Testing Customer Experience 350

Roman Pichler

JANUARY 12, 2021

Saying no, however, is part and parcel of a product person’s job. If you said yes to every idea and request, you would end up with a feature soup , a product with an uncompelling value proposition and a poor user experience. Will addressing the user problem help you meet this goal and create the desired benefit?

Weak Development Team 356

Weak Development Team Customer Experience Reporting Tools Leadership 356

Product Talk

FEBRUARY 14, 2024

When they read Continuous Discovery Habits , Tali says she found the methods both inspiring and practical and she started by mapping opportunity solution trees: “It raised so many questions about the business goals and the product goals. Two were quite similar and users weren’t sure which one to click on. “By

Analytic Tools 266

Analytic Tools Research Software Product Research User Testing 266

Roman Pichler

DECEMBER 6, 2022

For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal. What’s more, all deliverables must fit together to achieve the desired outcome.

Leadership 305

Leadership Technical Review Reporting Tools User Testing 305

Intercom, Inc.

OCTOBER 18, 2021

Without additional metrics focusing on user experience, the analytics team will miss out on crucial inputs to decisions the product team is making”. But they fall short for product teams because they don’t answer all of the questions that are important to them, like, “Do customers find this feature valuable?”

Data Visualization 269

Data Visualization Analytic Tools User Testing Customer Experience 269

Roman Pichler

DECEMBER 4, 2018

As the person in charge of the product, you may not be terribly concerned about how clean and well-structured the code is. The messier the code and the less modular the architecture is, the longer it takes and the more expensive it is to change your product. You can do this by adding tech debt remedial items to the product backlog.

Feedback Software 260

Feedback Software User Testing Customer Experience Weak Development Team 260

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But neither of these two approaches is desirable. Ask the Scrum Master to help you build a stakeholder community.

Weak Development Team 323

Weak Development Team Product Research Customer Experience Workshop 323

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies.

Weak Development Team 290

Weak Development Team Product Management Product Manager User Testing 290

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. You can choose from ready-made templates or build your own with performance metrics relevant to your product goals.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Ask Benny

JANUARY 25, 2020

With every product manager recruited, I am looking for something new that will give a new edge to the team. If the last person I recruited was very strong in user experience I may look for someone data-oriented next time. All my product managers must come to product from humbleness. Team goals. Want to win.

Customer Experience 136

Customer Experience Vision Framework Roadmap 136

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

AUGUST 6, 2024

Userpilot helps you with product-led growth by providing actionable insights and personalized user experiences. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is PLM software? Airfocus enables feature prioritization and roadmapping with ease.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Usersnap

FEBRUARY 24, 2025

This allows teams to create solutions that fill those gaps, improve efficiency, and provide a better user experience. Focusing on these areas ensures your product directly addresses user concerns, enhancing satisfaction and productivity. Early validation through prototyping engages users.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

The Product Coalition

DECEMBER 13, 2021

Both product and product strategy should fall in place to make the startup sustainable and help them to grow. The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle.

Framework 169

Framework Startups User Testing Onboarding KPIs 169

Userpilot

AUGUST 14, 2024

Let’s dive in to learn what they are and how you can implement them into your product for greater customer success and acquisition! TL;DR A product-led strategy focuses on making your product, its value proposition, and user experience the primary drivers of customer acquisition, engagement , and retention.

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105

Userpilot

JULY 24, 2024

So, how do you outline a product strategy framework that is the foundation of product-led growth ? TL;DR A product strategy is an overarching plan that defines product goals and how you’ll achieve them. Product strategies help you design and grow your products. Let’s get right to it.

Data Visualization 111

Data Visualization Framework Product Strategy Analytic Tools 111

Gainsight

OCTOBER 20, 2021

In fact, a Dimension Data study found 84% of companies that proactively work to improve customer experience see a revenue increase. By focusing on improving your product and user experience, you spend less time and money searching for new customers. There are three product-led growth pillars you can lean on: 1.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. What is the goals-signals-metrics process?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Creating a CES survey with Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

UX Planet

DECEMBER 15, 2023

Even if UX work seems fine at your organization, know that there are still some things to set a budget for, like improving the product’s creation process, or your customers’ and users’ experiences. Have you defined your short-term and long-term product goals? The aim is to expand our user base.”

UX 98

UX User Testing Development Team Review Customer Experience 98

Userpilot

JUNE 29, 2024

A user journey map helps you communicate with stakeholders from across the organization to better align efforts. Thanks to that, they can better satisfy user needs , strengthen customer loyalty, and improve conversion rates. Future-state maps visualize an improved user journey and guide strategic planning and innovation.

User Testing 111

User Testing Data Visualization Customer Feedback Customer Experience 111

Roman Pichler

MAY 11, 2021

Myth #3: The product owner is responsible for the team performance. An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. Are there any gaps in the market that our product can fill?

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Userpilot

FEBRUARY 4, 2025

Free to paid conversion rate This user metric measures the percentage of users who upgrade from a free trial to a paid plan. The free to paid conversion rate is a metric for assessing your onboarding and initial user experience. Retention is crucial for sustained growth and reducing customer acquisition costs.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Userpilot

MARCH 31, 2023

TL;DR Product personalization is a broad term describing the range of activities it takes to create a personalized experience within your product or service. It encompasses the entire user experience along with individual UI elements. Which bits of the customer experience can be personalized ?

Product Research 98

Product Research Data Visualization Analytic Tools Research Software 98

Roman Pichler

JANUARY 12, 2021

Saying no, however, is part and parcel of a product person’s job. If you said yes to every idea and request, you would end up with a feature soup , a product with an uncompelling value proposition and a poor user experience. Will addressing the user problem help you meet this goal and create the desired benefit?

Weak Development Team 156

Weak Development Team Customer Experience Reporting Tools Leadership 156

Ask Benny

SEPTEMBER 30, 2019

With every product manager recruited, I am looking for something new that will give a new edge to the team. If the last person I recruited was very strong in user experience I may look for someone data-oriented next time. All my product managers must come to product from humbleness. Team goals. Want to win.

Customer Experience 104

Customer Experience Vision Framework Roadmap 104

Userpilot

NOVEMBER 20, 2023

A big part of their job is managing the roadmap and prioritizing technical initiatives in the product backlog. Technical PMs play an important role in helping the development and product team gain a shared understanding of the product goals and technical requirements. Product vision.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

JANUARY 6, 2023

Along with feature velocity, also track adoption to make sure you’re bringing positive change to user experience. What does velocity mean in product management? They are bigger than user stories but smaller than initiatives. They are higher-level projects that you need to achieve the product goals , called themes.

Onboarding KPIs 98

Onboarding KPIs User Testing Customer Experience Feedback Software 98

Userpilot

APRIL 27, 2023

Start collecting user feedback by setting goals , assigning responsibilities to particular teams, and choosing the right methods and tools to collect data. Sending the surveys to the right user segments is essential to get the data you need to improve their user experience. What are their benefits?

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

FEBRUARY 7, 2023

Push notifications are used to get inactive users re-engaged while in-app messages educate active users to boost retention. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

OCTOBER 25, 2022

Market research, differentiation, and positioning are necessary to prepare for the product launch. Product managers need to plan the timing, how to measure launch success , and how to make sure their first-time user experience is satisfying. Creating the product launch plan.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Sequent Learning

OCTOBER 29, 2024

Product managers must work closely with engineering, marketing, sales, and customer support teams to ensure cohesive execution of product goals. As companies scale, product designers help ensure the product meets both customer expectations and business objectives.

User Testing 40

User Testing Technical Review Feedback Software Customer Feedback 40

Userpilot

APRIL 23, 2023

The GAME framework helps you choose the right Metrics by aligning them with Goals and user Actions, and by providing ways to Evaluate their effectiveness. Impact Mapping is a visual way of presenting the connections between product goals , user persona , and different solutions. GAME product metrics framework.

Onboarding KPIs 98

Onboarding KPIs Framework Analytic Tools Feedback Software 98

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. The 3 main components of customer experience. 17 practical strategies for improving your user experience. You can do this through goal tracking. Let’s roll.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

The Product Coalition

OCTOBER 15, 2022

Storyboards help Product designers to test multiple versions of products, product flows, and customer journey maps until there’s a final design for all team members. Storyboards on Unsplash by Matt Popovich Start with the product goal to create a storyboard. You probably have a User Persona, right?

User Friction 88

User Friction Customer Experience User Testing Vision 88