Alchemer Mobile

NOVEMBER 13, 2024

This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. By identifying friction points, CES highlights areas that teams can streamline to improve overall customer satisfaction and retention. Customer satisfaction surveys are more powerful than you might think.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Product Innovation Educators

MARCH 3, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156

Mind the Product

DECEMBER 18, 2019

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Team execution and development.

Weak Development Team 162

Weak Development Team Feedback Software Research Software Development 162

The Product Coalition

DECEMBER 23, 2021

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

Weak Development Team 185

Weak Development Team UX User Testing Technical Review 185

Product Innovation Educators

SEPTEMBER 4, 2023

9:00] Who is responsible for developing product strategy? I’m a big proponent of developing strategy with a team, but there does need to be one person accountable for it. As long as there’s a process where product managers are responsible for developing strategy, a negotiation will happen.

Product Strategy 322

Product Strategy Strategy Weak Development Team Framework 322

Mind the Product

MARCH 10, 2020

As a product leader, what qualities do you need to cultivate to be able to ensure your team performs to the best of its abilities? Recently I’ve been thinking a lot about teams – what is a team, team formation and development, cross-functional teams , and leading teams.

Weak Development Team 184

Weak Development Team Data Visualization Feedback Software Reporting Tools 184

Mind the Product

FEBRUARY 12, 2020

It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. These are team goals that get shared across the company. Share Leadership and Credit.

Engineering 213

Engineering Weak Development Team Customer Experience User Testing 213

The Product Guy

OCTOBER 11, 2019

That happens because they are not include on the day-to-day routines of each squad that manages that product (obviously), so in many cases the most important channel they have to access that kind of information is through direct or indirect communication with the team, usually docs and presentations written by the PM. How to present.

CTO Coach 319

CTO Coach Reporting Tools Feedback Software Analytic Tools 319

The Product Coalition

SEPTEMBER 28, 2022

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. Using the ‘Kernel’ from Richard Rumelt’s ‘Good Strategy/Bad Strategy’, specifically insights and developing a guiding policy allows you to enable your team and avoid micro-managing. Poor strategy is everywhere?—?you

Weak Development Team 143

Weak Development Team Product Strategy Strategy Product Research 143

Lenny Rachitsky

JANUARY 14, 2025

From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).

Product Research 130

Product Research Research Software Data Visualization Reporting Tools 130

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. Stay present. State objective and agenda.

Weak Development Team 304

Weak Development Team Product Manager Product Management User Testing 304

Roman Pichler

JULY 8, 2024

3] Co-create the Product Strategy and Roadmap The traditional way to engage the stakeholders and secure their support is to present them with a draft strategy and roadmap, collect their feedback, update the plans, and, if necessary, show them the updated version. 4] As its name suggests, the coach supports and coaches the product team.

Roadmap 256

Roadmap Product Strategy Strategy Weak Development Team 256

The Product Guy

AUGUST 30, 2019

A company that practices aspirational product management is one that values experimentation and customer research, and continuously integrates those learnings into the product development process to create a valuable product. A company that does it right will have lots of experimentation built into the development process.

User Testing 321

User Testing Product Research Customer Experience Weak Development Team 321

The Product Guy

MARCH 14, 2017

The developers sitting nearby just watched the show for the first time, but after a while they stood up to join the party one by one. Soon the whole team was standing behind the designer’s screen shouting new ideas and tips about the layout, the colors, the icons, the fonts and everything else. What to expect from a design team?

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

Roman Pichler

JUNE 7, 2021

Be Clear on When to Involve the Stakeholders and Development Teams. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. Additionally, include the development team members in product backlog decisions , and always choose sprint goals together.

Weak Development Team 156

Weak Development Team Product Research Workshop Customer Experience 156

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

Customer Experience 284

Customer Experience Product Manager Product Management Product Research 284

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

Customer Experience 284

Customer Experience Product Manager Product Management Product Research 284

The Product Guy

APRIL 23, 2020

The Product Group helps young product people develop ways to maximize their learning; during a time when a young product person is way outside of their comfort zone. Going through the early stages of being a PM with a mentor, have helped me get the most out of being outside my comfort zone, by introducing zone of proximal development.

Feedback Software 356

Feedback Software Product Research Customer Feedback Customer Experience 356

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 143

Feedback Software Technical Review Weak Development Team User Testing 143

Mind the Product

MAY 30, 2019

When you design and build a product, it is important that you regularly demo completed work with the team and key stakeholders. In Agile software development, so-called sprint demos are a key part of every iteration, but whatever product you’re building, be it an app, a website (or even a physical product), demos can be incredibly valuable.

Demo 190

Demo Feedback Software Technical Review Product Research 190

Product Innovation Educators

JUNE 12, 2023

First, how can product managers establish processes to enable their teams to succeed? Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. 6:10] Tell us more about processes to help our teams succeed.

User Testing 253

User Testing Customer Feedback Customer Experience Product Management 253

Userpilot

MARCH 23, 2025

This presents an opportunity to boost retention using those features by refining, expanding, or optimizing them. Whatever these metrics tell you, the good or the bad, that’s only half the story. This means only 10% of monthly users engage with your app daily, showing infrequent usage and poor user retention.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

The Product Coalition

AUGUST 2, 2023

Develop a Rummy Game — Comprehensive Guide to Card Game App Introduction Card games have a rich and storied history, that attracts players of all ages across the globe. With the enlargement of smartphones and mobile apps, traditional card games like Rummy have found a new digital home, opening up exciting opportunities for game developers.

Research Software 141

Research Software Feedback Software Weak Development Team Data Visualization 141

Mind the Product

FEBRUARY 20, 2020

Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. As a hiring manager, I want to hire great storytellers, s o the team can work towards a unified vision. . Use this article as a guide to polish your resume and improve your job-hunting prospects. Storytelling.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Product Innovation Educators

DECEMBER 2, 2019

Organizations are developing robust data science capabilities, adding the role of “data scientist” to their ranks. You have to consider edge cases and problems that might occur if the software makes a bad recommendation or data is missing. Engineering teams tend to understand a lot about the application and who is using it.

Data Visualization 31

Data Visualization Weak Development Team Analytic Tools Software Review 31

The Product Manager Coach Blog

MARCH 4, 2025

Building trust with stakeholders isnt just a nice-to-haveits essential to preventing failed product launches due to poor stakeholder management. Poor stakeholder management is one of the leading causes of failed product launches, often leading to misalignment, unexpected delays, and increased costs.

Customer Feedback 69

Customer Feedback Weak Development Team User Testing Customer Experience 69

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. Do the net present value calculations with correction factors for likelihood of success. ” Net present value and productivity index are good metrics for that. [22:55]

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Userpilot

DECEMBER 31, 2024

While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets. Userpilot is perfect for non-technical teams.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

AUGUST 11, 2020

They equate “white” with “good” and “black” with “bad.”. So Sam wrote an open letter to our Research & Development department at Intercom, stating what the problem was with these terms and that we needed to address them immediately. This was going to be a team effort. How we rethought our terminology.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Mind the Product

MARCH 28, 2019

Every second of poor usability is an opportunity for people to abandon your product and find an alternative elsewhere. Moderated usability studies allow product teams to gather deep insights about a product or feature, including user sentiment, challenges or roadblocks users encounter, and how intuitive the experience is.

User Testing 187

User Testing Product Research Customer Experience Customer Feedback 187

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. However, Claire adds it wasn’t all bad. Along the way, they’ve given a lot of thought to this process.

Product Research 230

Product Research Onboarding KPIs CTO Coach Research Software 230

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

The Product Coalition

SEPTEMBER 4, 2020

I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced.

Weak Development Team 127

Weak Development Team Systems Review Customer Experience Software Review 127

Roman Pichler

OCTOBER 21, 2016

Mindfulness means paying attention to the present moment, to what is actually happening. When I am happy and content, everything seems OK—even an nagging problem with my website isn’t that bad and can wait. But when I am discontent, tense, or tired, small things can seem big and bad. What is Mindfulness? But what’s the big deal?

Product Manager 230

Product Manager Product Management Customer Experience User Testing 230

Userpilot

FEBRUARY 25, 2025

Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. To optimize UX, teams must bridge these data silos.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Intercom, Inc.

JANUARY 21, 2020

If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all? Otherwise, they’re flying in the face of a clear trend present in popular apps across the globe in many common use cases. Measuring the letters. The write stuff. of its first screen to show text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Mind the Product

APRIL 16, 2020

Before moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC. I pitched the idea by building a fully functional, iOS prototype, rather than via a PowerPoint presentation. The Results.

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197