Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. Think about the impact that racism has already had in tech. Many people believe tech to be apolitical and unbiased, but that’s simply not true. The language we use shapes our world. Know the scope of the issue. Share the work.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Roman Pichler

OCTOBER 6, 2020

What architecture patterns and technologies may be used? This includes discovering the right UX design and functionality and making the right technical decisions. To do so, consider the amount of innovation and risk present and allocate an appropriate timebox. How might people use the product? What are the major touch points?

Product Research 287

Product Research Technical Review Feedback Software Research Software 287

Folding Burritos

FEBRUARY 13, 2018

Our goals and work are defined elsewhere, at different times, and there are good tools for that (like face-to face discussions, presentations, and roadmapping, product design and collaboration tools). Another reason is that people from outside of Tech don’t really like / know / want / remember to go to JIRA and Confluence.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Alchemer Mobile

APRIL 14, 2021

Technology (media creation, connectivity, etc.). News apps saw incredibly high retention rates , likely due to how much news people consumed and the fact that there was breaking news almost daily. Music apps had the most app store ratings and reviews out of all Media subcategories. Technology Apps. Music Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Roman Pichler

APRIL 7, 2025

Additionally, you should review AI-generated answers rather than blindly trusting a tool, even if the results sound very convincing. Fourth, do you systematically review the product strategy? Do you keep an eye on the competition and relevant trends, including new technologies ? See, for instance, [link].

Product Strategy 192

Product Strategy User Testing Data Visualization Strategy 192

The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. Present the context and be specific on your needs and agree on an expected timeline. I am working on a fairly large scale project with my manager that touches multiple tech teams.

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

Roman Pichler

NOVEMBER 2, 2021

Additionally, you’ve invited the senior management sponsor to the upcoming sprint review meeting to secure the individual’s continued support. An agile team is responsible for planning and tracking the work, reviewing the progress on a daily basis, and deciding how the work should be done to maximise the chances to meet the sprint goal.

Weak Development Team 365

Weak Development Team Development Software Review Technical Review 365

Product Innovation Educators

SEPTEMBER 30, 2024

However, as technology continued to change and the pace of change grew, there was a recognition that a more formalized approach was needed. The second application in 2024 included an on-site review process, allowing the PDMA team to experience DFW’s innovation initiatives firsthand through presentations and an airport tour.

Research Software 286

Research Software Feedback Software User Testing Technical Review 286

The Product Coalition

FEBRUARY 3, 2022

Follow the Breadcrumbs of Who is Using What, and Not Just Who is Investing in What, for a Bigger Picture of Where We Sit Today Photo by David McBee from Pexels If you follow the pundits and tech leaders like I do, there seem to be “two trains running” re: what is and isn’t Web 3.0. A reminder that the web presently has 5B users.

Technical Review 154

Technical Review Technology Onboarding KPIs Customer Experience 154

Roman Pichler

NOVEMBER 3, 2020

But as long as innovation, change, and risk are present, this approach is ineffective. Sample product goals are acquiring new users, increasing engagement, removing technical debt to future-proof the product, and generating revenue. I call these outcomes product goals. This might involve making smaller, incremental adjustments.

Product Strategy 420

Product Strategy Strategy Product Research Technical Review 420

The Product Guy

JULY 4, 2019

We provided consulting, insurance brokerage, information technology and business process outsourcing services. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

Lenny Rachitsky

NOVEMBER 19, 2024

Previously, in order to avoid becoming a bottleneck, I could review only high-stakes communications, like emails to the CEO or all-hands presentations. Of course, I’m still available to review work—and I do. And while this may sound like a chore (who enjoys being graded?), my team has found it invaluable.

User Testing 127

User Testing Customer Feedback Feedback Software Reporting Tools 127

The Product Guy

MARCH 27, 2018

In my view, he or she should have these main skills: manage the release process and roadmap prioritization, be able to suggest technical solutions during discussions with developers, and be knowledgeable in all the tools and terminology of the Agile process. In my situation, I was limited to lead effectively due to the physical gap.

Product Management 290

Product Management Product Manager Technical Review Software Review 290

Product Innovation Educators

MARCH 3, 2025

To answer this question, they employed a technology called supervised fine-tuning. Absence of hallucination – Was there any evidence of the AI inserting details that weren’t actually present in the customer data? It’s similar to having two different analysts review the same dataeach will notice different things.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Enhanced customer satisfaction (58%).

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

The Product Coalition

NOVEMBER 11, 2021

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. During Definition you want to focus on moving past the discovery concepts, making detailed choices (about tech, design and requirements) and obtaining enough clarity to start developing solutions.

Definition 198

Definition Technical Review Customer Experience User Friction 198

Roman Pichler

JANUARY 7, 2020

Sample goals include acquiring new users, increasing conversion, reducing cost, and removing technical debt to future proof the product. But don’t forget to regularly review the product roadmap —at least once every three months, as a rule of thumb. But in reality, unforeseen things do happen.

Technical Review 251

Technical Review Customer Experience Systems Review Feedback Software 251

Roman Pichler

JANUARY 20, 2025

1] Figure 1: A Product Strategy System You can use the model in Figure 1 to review and improve your current product strategy approach. My Strategy Stack , shown in Figure 6, explains the connections between the product strategy and the business, product portfolio, and technology strategies.

Systems Review 167

Systems Review Product Strategy Strategy Product Research 167

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Additionally, schedule regular collaborative strategy reviews —at least once per quarter—and invite the key stakeholders and development team members to them.

Customer Experience 294

Customer Experience Product Research Technical Review Data Visualization 294

Product Innovation Educators

AUGUST 26, 2024

Organizations are trying to figure out how to use these technologies effectively while keeping employees productive and motivated. Uncertainty and Ambiguity in Adoption Integrating generative AI into existing work processes isn’t always straightforward.

Data Visualization 290

Data Visualization Generative AI Research Software Artificial Inteligence 290

Roman Pichler

SEPTEMBER 4, 2018

If you believe, for example, that addressing a user interaction or pricing-related risk should be the goal of the sprint, but the dev team insists on first addressing a crucial technical risk, then it may not be a good idea to force your goal onto the team. Be Present. Be in the same room as the development team if you can.

Technical Advisors 257

Technical Advisors User Testing Customer Experience Software Review 257

Product Management University

DECEMBER 11, 2024

Then theres the presentation and communication of your market analysis to stakeholders. This is no less than a nightmare because youre forced into a situation where you have to be everything to everyone customers, sales, tech support, client services, customer success, executives, etc. Is it bulletproof?

Product Management 130

Product Management Product Manager User Testing Management 130

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 129

Technical Review Technology Telecommunications Data Visualization 129

The Product Guy

JUNE 20, 2019

When you are doing this, position the information, data and reasons for the change or introduction of the product with the perspective of the audience you are presenting to. You can do this by immersing yourself in their processes and taking part in sprint planning, reviews, retrospectives and demos. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Coalition

AUGUST 4, 2022

Meta Data Management Make it convenient for subscribers to see the written preview of each video content piece presented on the screen. SSAI Server-Side Ad Insertion technology allows content owners to integrate ads into the stream avoiding buffering, ad-blockers, and watching experience interruptions. Processes?—?Development

Feedback Software 143

Feedback Software Technical Review Weak Development Team User Testing 143

Lenny Rachitsky

NOVEMBER 12, 2024

In the past few years, we’ve seen the “ great flattening ” of tech: rising expectations of fewer ICs to own larger swaths of the product and manage multiple teams while staying hands-on. Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself.

Product Research 108

Product Research Reporting Tools Data Visualization Research Software 108

The Product Guy

SEPTEMBER 25, 2017

Regret, sorrow, disappointment – not all team check-ins and spec reviews end like this, but for a while, most of mine did. Rishi even went on to give a fantastic presentation about working remotely to the Product Group! Guest Post by: Jince Kuruvilla (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Rishi Kumar].

Product Management 277

Product Management Product Manager Technical Review Management 277

The Product Guy

AUGUST 15, 2019

These came from watching other product managers, reading books, attending meetups, and talking to other people in the tech industry about what product managers did. Bugs come up, tests take a long time, code reviews are needed, merge conflicts occur, reviews from multiple shareholders might be required, etc.

Product Management 354

Product Management Product Manager Software Review Management 354

The Product Coalition

FEBRUARY 12, 2024

I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.

Technical Review 136

Technical Review User Testing Product Research Customer Feedback 136

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Companies already use this tech novelty for authentication and expediting transactions.

Weak Development Team 185

Weak Development Team UX User Testing Technical Review 185

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Product Innovation Educators

MAY 18, 2020

Instead, I review the lessons learned from myself and my team that created and launched the summit. Speaker sessions: some presentations, some interviews. [11:24] 14:24] Other decisions we were happy with: Pre-recorded sessions—technology worked. Live Kickoff—I presented and had two moderators helping. Transcripts.

User Testing 320

User Testing Research Software Feedback Software Reporting Tools 320

Userpilot

DECEMBER 31, 2024

According to user review platforms, their plans start at $7,000/year. Userpilot is perfect for non-technical teams. Ease of use: User-friendly interface and workflows for fast adoption by non-technical teams. Multi-format content export: Repurpose flows into videos, PDFs, or presentations with minimal effort.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Lenny Rachitsky

JANUARY 7, 2025

He also wrote my 9th most popular post of all time ( Become a more technical product manager ). IDEs) that help you write code with the help of AI Let’s review the most popular tools in each category to see what they can do and what we can build. For example, I built this presentation app (with live Q&A and polls!)

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. This is made possible due to huge working capital and its integrated bundle of products e.g Hence, innovation is an important factor to drive product-led growth.

Research Software 179

Research Software Technical Review Strategy Product Research 179

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. Platforms evolve, user preferences shift, and new technologies emerge. As of 2024, Cash App reports 57 million users and $14.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

BrainMates

NOVEMBER 6, 2024

However, this is not technically not true as Tony Shwartz shared in HBR : “In a growth culture… How people feel — and make other people feel — becomes as important as how much they know.” It doesn’t help that most organisations frequently mix the two together in ‘performance reviews’. How do you feel it went?”

Development 98

Development Feedback Software Technical Review Framework 98