Positioning Technical Review Training 
Intercom, Inc.
MAY 19, 2021
It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? This surfaced as an increasingly large percentage of our product teams’ time being spent on operations or deep diving into understanding our small set of core technologies.
Intercom, Inc.
AUGUST 11, 2020
Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. Think about the impact that racism has already had in tech. Know the scope of the issue.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
DECEMBER 8, 2020
It can help you identify peak times for support requests and ticket creation which can guide your hiring and tech stack decisions to ensure you continue to meet customer demands. When reviewing this metric, remember to consider the nature of the conversations being held. Resolution rate. Track your metrics effectively with Reports.
Alchemer Mobile
APRIL 14, 2020
How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.
Product Management Lessons from the Trenches
DECEMBER 17, 2018
Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. evaluating a set of text to identify the writer’s attitude toward a topic as being positive, neutral, or negative. Gone are the days where your technology team is going to need 12 months to build a platform for NLP.
Product Management Unpacked
NOVEMBER 2, 2021
The event was organized by Energy Systems Network, an initiative of the Central Indiana Corporate Partnership, a non-profit industry consortium promoting innovation in advanced energy technology. As a business engineer, just like a Product Manager, you’re trained to perform different key roles in an organization.”.
bpma ProductHub
AUGUST 1, 2016
Secondly, training and preparation vary. It also helps product managers think critically about the future of their product, whether it addresses a market need and how to position it as industries change. Unlike many of those jobs, product management is known for its nebulous career pathing and ambiguity. Know your audiences.
Expert insights. Personalized for you.
216 
Let's personalize your content