The Product Guy

SEPTEMBER 27, 2016

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

OCTOBER 25, 2016

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Intercom, Inc.

DECEMBER 8, 2020

It can help you identify peak times for support requests and ticket creation which can guide your hiring and tech stack decisions to ensure you continue to meet customer demands. When reviewing this metric, remember to consider the nature of the conversations being held. Resolution rate. Track your metrics effectively with Reports.

Onboarding KPIs 211

Onboarding KPIs Customer Feedback Data Visualization Customer Experience 211

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

UX Planet

DECEMBER 25, 2024

You see, a positive user-centred designercan; Increase engagement, Build loyalty, and,yes, Contribute positively torevenue I just feel that the moment we link UX to financial metrics, the conversation about the value of UX goes out thewindow. UX is more thanmetrics Technological advancements have propelled UX into the limelight.

UX 105

UX Feedback Software Customer Experience Customer Feedback 105

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. evaluating a set of text to identify the writer’s attitude toward a topic as being positive, neutral, or negative. Gone are the days where your technology team is going to need 12 months to build a platform for NLP.

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Product Management Unpacked

NOVEMBER 2, 2021

The event was organized by Energy Systems Network, an initiative of the Central Indiana Corporate Partnership, a non-profit industry consortium promoting innovation in advanced energy technology. As a business engineer, just like a Product Manager, you’re trained to perform different key roles in an organization.”.

Research Software 223

Research Software Systems Review Technical Review Development 223

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Review scalability & adaptability : Lastly, pick a tool that can grow with your business and adapt to changing needs, allowing you to expand functionalities as your customer success strategy evolves. G2 rating : 4.4

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

APRIL 4, 2017

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Coalition

FEBRUARY 15, 2021

And just relabeling the positions of the old middle management rarely works. Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? Also, career & CV optimization efforts are a motivation to consider.

Agile 192

Agile Startups Technical Review Software Review 192

The Product Coalition

MARCH 29, 2023

Even the most tech-savvy hospitals aren’t using AI in their daily workflows. A recent review of deep learning applications using electronic health records identified the need to focus on implementation and automation to have a direct clinical impact. Thank you for reading!

Healthcare 146

Healthcare Technical Review Artificial Inteligence Data Visualization 146

UX Planet

DECEMBER 6, 2024

Customers are mostly flexible with their car preferences due to the nature of the marketplace. Goals for AI/ML Integration Competitive Differentiation: Leveraging advanced AI/ML capabilities to create a distinctive market position that sets our solution apart from traditional automotive sales approaches. Image credit: Karena E.I

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

The Product Guy

JANUARY 5, 2017

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Userpilot

SEPTEMBER 2, 2022

TLDR; Instructional design software helps you create custom eLearning courses and training material. Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. What to look for in the right instructional design tool. Let’s go! Gamification.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. The vision describes the ultimate purpose for creating the product and the positive change it should bring about.

Reporting Tools 376

Reporting Tools User Testing Customer Experience Product Research 376

bpma ProductHub

AUGUST 1, 2016

Secondly, training and preparation vary. It also helps product managers think critically about the future of their product, whether it addresses a market need and how to position it as industries change. Unlike many of those jobs, product management is known for its nebulous career pathing and ambiguity. Know your audiences.

Product Management 218

Product Management Product Manager Management Management 218

The Product Guy

AUGUST 1, 2017

A Product manager tasked to lead and manage her team while still providing product management capabilities; that was my position when I was selected to be part of the product mentorship program and paired with Amanda Ralph, my new mentor. 4/ Establish a training program for every team member or by team functions. Educate stakeholders.

Leadership 247

Leadership Product Management Product Manager Product Research 247

Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Deliver product demos (verbal positioning) to support the sales process.

Feedback Software 130

Feedback Software Consulting Engineering Technical Review 130

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory. Utilize demos and trials for a hands-on evaluation and consult user reviews on platforms like G2 and Capterra.

Analytic Tools 154

Analytic Tools Research Software Reporting Tools Software Developers 154

Userpilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. WalkMe Pros Drag-and-drop editor : It enables non-technical users to create flows without coding.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. While it may be growing, Product in APAC is still different from the West, in no small part due to the cultural differences between the regions. Cultural Differences and Conflict Avoidance.

Product Research 218

Product Research Research Software Feedback Software User Testing 218

Mind the Product

JANUARY 9, 2019

Following a talk at ProductTank Bristol, he joined us to chat about the advice he gives both to aspiring product managers and to those angling for leadership positions. What kind of training do I need to become a product manager? Links mentioned in this episode: Six leadership styles, from the Harvard Business Review.

Product Research 179

Product Research Technical Review Entertainment Leadership 179

The Product Guy

FEBRUARY 18, 2017

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Guy

MAY 15, 2017

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Sachin Rekhi

APRIL 12, 2020

The most successful businesses realize this and work hard to continually protect their strategic position. Netflix's traditional streaming service put it in a precarious strategic position as it had to continually license content from owners, pay licensing fees based on consumption, and renegotiate those deals every few years.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Mironov Consulting

MAY 24, 2022

I’ve written a lot about the organizational and conceptual gap between product/engineering teams and the “go-to-market” or sales/marketing side of tech companies.  (See  At almost all of my clients, I see major product waste: products released on time/on budget that don't deliver positive business outcomes.

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Mind the Product

AUGUST 19, 2019

Your website is super popular so you take just the last couple of months to train a model. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. A mitigation in this case might be to use a wider time range to train the model.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Intercom, Inc.

APRIL 23, 2018

Companies reviewing their security and privacy standards need to look at the whole landscape, taking into account all vendors and integrations, as opposed to just focusing on their own product and database. You are only as strong as the weakest link in your privacy ecosystem. A high level priority for businesses to focus on is detection.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Intercom, Inc.

JANUARY 5, 2022

Start training your employees on compliance practices and how to spot these malicious emails from day one – the quicker they adopt a security-first mindset, the sooner it becomes part of the culture. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 141

Enterprise Research Software Feedback Software Strategy 141

Gainsight

SEPTEMBER 28, 2020

When these customers are removed from a higher segment and placed in the “tech touch” or “low touch” level, it is tempting to overlook them. You may find that tech touch or low touch customers have the combined ability to be more profitable than expected in the long term. Managing New Tech-Touch Customers.

Technical Review 98

Technical Review Analytic Tools Customer Experience Data Visualization 98

Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. I’ll do my best to update it as the technology evolves. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. We interview so that we can learn how we can positively intervene in their lives.

Generative AI 301

Generative AI Product Research Feedback Software Analytic Tools 301

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

The Product Coalition

JANUARY 16, 2024

The same is true for your roadmap — it takes more than diligence. As a matter of practice, review your vision and product strategy at the same time as you review your roadmap. When you get positive or negative results, act quickly. To succeed, you must adhere to a set of best practices or, as I call them — golden rules.

Roadmap 127

Roadmap Development Team Review Weak Development Team Technical Review 127