Alchemer Mobile

APRIL 21, 2021

Quick transitions to remote learning, usage and integration hurdles, lack of funding for new tech, and massive fluctuations in MAU all played a role in delivering a challenging year for educators and education technology across the country. Ratings, Reviews, and Interactions. Working in Mobile Education in 2021.

Feedback Software 246

Feedback Software Research Software Education Technical Review 246

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Leadership doesn’t always mean management Many professionals enter product management from technical backgrounds, such as engineering or development.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Product Innovation Educators

JANUARY 20, 2025

Here’s how the two approaches differ: Aspect Traditional MBOs OKRs Compensation Link Directly tied to bonuses Deliberately separated from compensation Goal Structure Combined goals and metrics Separated objectives from measurable results Review Cycle Usually annual More frequent (e.g.,

Systems Review 282

Systems Review Framework Customer Experience Technical Review 282

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Product Management University

APRIL 25, 2023

Here we are in the early part of 2023 and so many of my talented friends, former colleagues and customers have fallen victim to the mass layoffs in high tech. Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. I wish I had a magic wand.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Intercom, Inc.

FEBRUARY 18, 2020

We had a large group of talented people – some who knew features and workarounds better than anyone else, some who were experts in technical concepts, some who excelled in project and relationship management, and others who had a deep knowledge of particular industries. The only problem? We were operating in silos. part of the name.

Technical Review 223

Technical Review User Testing Customer Experience Customer Feedback 223

Roman Pichler

OCTOBER 6, 2020

Will the product make a positive impact on people’s lives, the wider society, and the planet, or will it at least not cause any harm ? What architecture patterns and technologies may be used? This includes discovering the right UX design and functionality and making the right technical decisions. What are the major touch points?

Product Research 287

Product Research Technical Review Feedback Software Research Software 287

Intercom, Inc.

JULY 20, 2022

But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. Here, Waheed discusses our engineering principle “Be technically conservative”.

Technical Review 160

Technical Review Reporting Tools Customer Experience User Testing 160

Intercom, Inc.

MARCH 10, 2022

This is where having the right tech stack comes into play. However, with the right tech stack, your team can handle even complex payment problems with ease. This empowers them to boost conversions with ease and maintain a positive customer relationship. Maintain momentum by bridging your tech stacks.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. Think about the impact that racism has already had in tech. Many people believe tech to be apolitical and unbiased, but that’s simply not true. The language we use shapes our world. Know the scope of the issue. Share the work.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Product Innovation Educators

AUGUST 26, 2024

As AI tools become more common, product leaders face new challenges in managing teams, fostering innovation, and maintaining a positive work environment. Organizations are trying to figure out how to use these technologies effectively while keeping employees productive and motivated.

Data Visualization 290

Data Visualization Generative AI Research Software Artificial Inteligence 290

Product Management University

DECEMBER 11, 2024

AI has put you in the best position to do that in a fraction of the time it would take you otherwise. This is no less than a nightmare because youre forced into a situation where you have to be everything to everyone customers, sales, tech support, client services, customer success, executives, etc. This is where it starts.

Product Manager 130

Product Manager Product Management User Testing Management 130

Roman Pichler

APRIL 7, 2025

Additionally, you should review AI-generated answers rather than blindly trusting a tool, even if the results sound very convincing. Fourth, do you systematically review the product strategy? Do you keep an eye on the competition and relevant trends, including new technologies ? Do the business and portfolio strategies guide it?

Product Strategy 156

Product Strategy User Testing Data Visualization Strategy 156

Roman Pichler

JANUARY 20, 2025

1] Figure 1: A Product Strategy System You can use the model in Figure 1 to review and improve your current product strategy approach. The business goals, finally, state the positive impact the product should achieve for the business. Are they properly empowered and adequately qualified?

Systems Review 167

Systems Review Product Strategy Strategy Product Research 167

Product Innovation Educators

AUGUST 5, 2024

Introduction: The Product Manager’s Unique Challenge Product managers often find themselves in a unique position: responsible for a company’s future success but lacking the formal authority to implement changes directly. Consider the rapid advancement of technology in recent decades.

Technical Review 297

Technical Review Product Manager Product Management Leadership 297

The Product Coalition

OCTOBER 16, 2024

We were now reviewing the features to be sunset, and the teams to work on them. I’ve also found it helps to show the positive impact on other teams — customer implementation, for example. What they found valuable two years ago may no longer evoke positive feelings. Product teams would much rather build new stuff. Let’s face it.

Roadmap 120

Roadmap Onboarding KPIs User Testing Customer Experience 120

Lenny Rachitsky

OCTOBER 22, 2024

Salary transparency is an increasingly important topic in tech, as professionals are keen to maximize their compensation, and companies are looking to hire and retain top talent. In our data, the correlation between total compensation package (salary, equity, and bonus) and satisfaction is 0.31, indicating a moderate positive relationship.

Data Visualization 133

Data Visualization Product Manager Product Management Product Research 133

The Product Guy

AUGUST 30, 2017

As we were getting closer to the end of the year, my senior vice president called me in, to review our progress against our goals. I’m not a technical Product Manager. Before that she held multiple positions in Fin-Tech companies in Israel as Associate Product Manager, Project Manager and QA Engineer. Similar, right?

Technical Advisors 309

Technical Advisors Product Manager Product Management Technical Review 309

Folding Burritos

FEBRUARY 13, 2018

Another reason is that people from outside of Tech don’t really like / know / want / remember to go to JIRA and Confluence. But they still take some manual effort and there are also a bunch of tiny little caveats due to how JIRA works and how your own instance may be set up. Recently completed work.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

The Product Guy

FEBRUARY 27, 2020

A risk is an uncertain event that may have both a positive or negative impact on a product. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints. We measured our metrics after the implementation of the animations and we saw a positive increase in all of our metrics.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

The Product Guy

SEPTEMBER 27, 2016

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Intercom, Inc.

OCTOBER 8, 2020

As Kristen says: She predicts that this strategy of letting the product guide the sales process is the future of tech: “I think that’s where a lot of the future of sales and tech in general is going to go to some extent, which is to really let the product guide the people. Crowning the customer.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Product Talk

OCTOBER 11, 2023

Feasibility assumptions address why we think we can build our solutions, and can include several elements like legal, compliance, security, organizational, and technical concerns. Does the necessary technology exist? I don’t limit feasibility to technically possible, though. What Are Feasibility Assumptions?

Feedback Software 310

Feedback Software User Testing Technical Review Product Research 310

The Product Guy

OCTOBER 25, 2016

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

The Product Guy

JUNE 20, 2019

When you are doing this, position the information, data and reasons for the change or introduction of the product with the perspective of the audience you are presenting to. You can do this by immersing yourself in their processes and taking part in sprint planning, reviews, retrospectives and demos. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Product Innovation Educators

OCTOBER 3, 2022

6:11] What technical skills have you found helpful for your CPO role? You have to understand finance, technology, and customers. On the technical side, for me it’s been learning by hook or by crook. I’m a regular reader of Stratechery , which is about the strategy of technology. Yes, I still struggle with it.

Technical Review 251

Technical Review Research Software Finance User Testing 251

Product Innovation Educators

SEPTEMBER 30, 2024

However, as technology continued to change and the pace of change grew, there was a recognition that a more formalized approach was needed. The second application in 2024 included an on-site review process, allowing the PDMA team to experience DFW’s innovation initiatives firsthand through presentations and an airport tour.

Research Software 286

Research Software Feedback Software User Testing Technical Review 286

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Guy

JUNE 25, 2018

As you become more established and comfortable navigating in your position, consider trying out your solution to problems that arise. I am working on a fairly large scale project with my manager that touches multiple tech teams. If you fail at your attempt to move a blocker, have a retro with your manager. We’ve all been there.

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

Product Innovation Educators

NOVEMBER 14, 2022

We thought about how we could shift that to a more positive experience and cut down on pain points. Product Hunt is a great way for early product adopters and end users of technology to find tools. We’ve remained diligent about thinking about the end user. In the product, we ask for reviews on the Chrome store and G2.

Product launches 254

Product launches Development Team Review Technical Review Customer Feedback 254

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Additionally, schedule regular collaborative strategy reviews —at least once per quarter—and invite the key stakeholders and development team members to them.

Customer Experience 294

Customer Experience Product Research Technical Review Data Visualization 294

The Product Guy

AUGUST 15, 2019

These came from watching other product managers, reading books, attending meetups, and talking to other people in the tech industry about what product managers did. However, nothing could have really prepared me for the reality of actually being in the position. With product development, things are rarely built exactly as estimated.

Product Management 354

Product Management Product Manager Software Review Management 354

Intercom, Inc.

DECEMBER 8, 2020

It can help you identify peak times for support requests and ticket creation which can guide your hiring and tech stack decisions to ensure you continue to meet customer demands. When reviewing this metric, remember to consider the nature of the conversations being held. Tickets completed. Track your metrics effectively with Reports.

Onboarding KPIs 211

Onboarding KPIs Customer Feedback Data Visualization Customer Experience 211

The Product Guy

MARCH 27, 2018

In my view, he or she should have these main skills: manage the release process and roadmap prioritization, be able to suggest technical solutions during discussions with developers, and be knowledgeable in all the tools and terminology of the Agile process. The results were not always positive.

Product Manager 290

Product Manager Product Management Technical Review Software Review 290