Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. Under the GDPR this fine could have risen to £35 million. Why Product Needs to Care.

Data Visualization 121

Data Visualization Technical Review Reporting Tools Technical Advisors 121

BrainStation Product Management

FEBRUARY 28, 2019

It makes sense then that the most crucial skills for Product Managers are intangible people skills – otherwise known as soft skills, but we’ll discuss that later – which tend to be more transferable from position to position and industry to industry. I have never successfully trained empathy, so you have to hire for it.”.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 107

Product Research Technical Advisors Customer Experience User Testing 107

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. Participating in technical release planning.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.    UNFILLED PRODUCT POSITIONS There are thousands of talented product folks between gigs, looking for their next adventure.    Easy to address, or massive potential technical debt?”

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

The Product HQ

JUNE 10, 2024

If you look at just a few examples of product owner open positions on LinkedIn, Glassdoor, and Indeed, you’ll notice a lot of differences in requirements, experience, skills , qualifications, and responsibilities. Once you become a scrum product owner, you are in a decision-making position. Otherwise, skip ahead.

Technical Advisors 52

Technical Advisors Reporting Tools User Testing Certifications 52

UX Studio: Product Management

JULY 14, 2021

Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. I have one client who trained all their salespeople to write the user cases (or at least contribute to them.) They should be the trusted advisors to your biggest clients.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. In departments like sales, where understanding tools like Salesforce and Hubspot is critical to professional success, I've also seen SaaS companies use 3rd party product tours to train (or re-train) staff. For non-technical product managers, this is a huge win.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

BrainStation Product Management

FEBRUARY 28, 2019

Speak to a Learning Advisor. It makes sense then that the most crucial skills for Product Managers are intangible people skills – otherwise known as soft skills, but we’ll discuss that later – which tend to be more transferable from position to position and industry to industry. Technical Skills for Product Management.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

Andrew Chen

OCTOBER 31, 2016

Together, Shawn Clowes (Atlassian), Elena Verna (SurveyMonkey), Nick Soman (Gusto), Andrew Chen and Brian Balfour (Reforge, previously at Hubspot) have interviewed or screened over 1,000 individual candidates for growth roles – both for their current and previous companies, plus startups where they’ve invested/advised.

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

Userpilot

NOVEMBER 29, 2022

Independent educators help train users in niche applications of the product. The product allows its users to create quality visuals like banners or background graphics without technical skills, and this is possible thanks to templates. Agencies bring new customers and help with product implementation.

Customer Experience 98

Customer Experience Technical Advisors User Friction Education 98

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. Is it technically feasible?” This is where we really run into limitations because product teams are not trained scientists. If you’d like to explore ways of doing additional training with Product Talk, visit productalk.org/learn.

Product Research 272

Product Research User Testing Research Software Data Visualization 272

ProductCraft

AUGUST 7, 2018

When his boss noticed his performance, he was asked to train everyone on the team, which ultimately landed him a product manager position. Once they do, PMs communicate those problem areas to developers, who in turn come up with technical solutions. Steve believes this process shouldn’t be a one-off.

Technical Advisors 51

Technical Advisors User Friction User Testing Engineering 51

Userpilot

JULY 13, 2021

SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff. That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Get a demo today!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product HQ

JUNE 20, 2024

If you’re interested in learning the skills to excel in an Amazon product manager position, check out our certification courses below. Hire and Develop the Best – Was there a time when you hired or trained people smarter than you? You don’t have to necessarily use technical jargon to explain your answers.

Technical Advisors 52

Technical Advisors Product Manager Product Management Technical Review 52

UX Studio

SEPTEMBER 4, 2019

They focused too much on their technical side or even visual design, but nothing about the communication. The UX Writing Hub came about after many people asked me for a UX training course. And, in addition to the research we have today, I’d call this the best training program in the world for UX writers. Why did you create it?

UX 79

UX Customer Experience User Testing Technical Advisors 79

The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in.

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Sequent Learning

OCTOBER 25, 2018

I was a product manager myself, then led product teams and have over the past several years been advising organizations’ product groups on the skills needed to be successful. Google “storytelling”, and you’ll find numerous posts on how to train a salesforce on storytelling techniques. Positivity. Storytelling. Storytelling.

Technical Advisors 40

Technical Advisors Product Manager Product Management Vision 40

Usersnap

JUNE 15, 2023

Identifying and implementing customer needs and problems will help you: Position your company as customer-centric. So, I’d advise you to With Usersnap, you can smartly manage feedback from both internal and external stakeholders in one place. They can act as consultants or advisors to help project managers or engineers hit their KPIs.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Intercom, Inc.

MAY 19, 2022

Of course, that’s important, but they are also not in a position to assess the medical prowess of a doctor. I think that goes hand in hand with training as well, when you’re bringing new people on board. That’s why you need to do these internal reviews as well.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Position your product in the magic quadrant and determine where your product lags. I typically advise the below format. Define the MVP use cases, put together the functional and technical design, carry out POC and evaluate the product viability. Support process, including training etc. Product/Functional i. Development a.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Roadmunk

DECEMBER 7, 2017

But he didn’t have as much of the classical training for, “How do we get a process set up? For me, I think that’s really helpful when you’re starting out, but I wanted to be in the position where I felt like I was going through that myself. Did you talk to other product managers, other founders, advisors?

Startups 53

Startups Technical Advisors Research Software Product Research 53

Userpilot

JANUARY 5, 2022

Onboarding software is typically used to educate new users , demonstrate new features to advanced users, or train new hires. Onboarding software is also sometimes used by hiring managers to train new staff. You don’t want to find yourself in a position of having to rely on sending your customers emails.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Business of Software Conference

JUNE 29, 2020

So what Dewey is advising us to do. Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need. You have to train your teams on how to use this visual. These are the essentials of thinking.

User Testing 59

User Testing Feedback Software Product Research Research Software 59

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I’ve been kind of actively running away from management roles, and mostly that’s just a factor of the things that I really wanna learn or I just really wanna learn how to be a really, like, kick-ass technical PM. So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Mironov Consulting

SEPTEMBER 22, 2020

After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term “MVP”. Support needs installation guides, training sessions, FAQs, bug reporting categories. These (of course) don’t exist yet, since we’re still concept-testing problem statements and feature/function and technical requirements.

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Intercom, Inc.

AUGUST 15, 2018

Building trust can be tough when you’re a new hire in a leadership position. A couple of years later, I got into a real leadership position. dev/color is a charity I’m a board member of, and one of its goals is to promote leadership – particularly getting people of color into leadership positions.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Userzoom

AUGUST 24, 2017

I know, I know – it’s not the technical definition, but this has served me well for 2 decades. If it’s an unrealistic date, either negotiate or move on and tackle some other problem because that train might have left the station. Insights : “Tell me something I don’t know.” Yes, this is counter intuitive.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience User Testing 55

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Modus Create

DECEMBER 10, 2024

Larry advises companies not to deploy GenAI directly to customers without human oversight the potential consequences are too high, particularly for highly regulated industries like financial services, life sciences, and healthcare. Sarah advises companies to ensure that AI is fully embedded into their digital products from the concept phase.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40