Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

Data Visualization 122

Data Visualization Technical Review Reporting Tools Technical Advisors 122

Userpilot

AUGUST 23, 2023

A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools. But aspiring students are advised to study the following under a bachelor’s degree – business management, statistics, economics, or computer science.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

MARCH 3, 2022

Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. You should customize the content of your resume to match the requirements of each position you apply for. Show off your Product Manager (technical) skills.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time.

Product Research 107

Product Research Technical Advisors Customer Experience User Testing 107

Sachin Rekhi

JANUARY 27, 2013

The role of product management in technology firms is a critically important one that is often misunderstood. What I most often advise is to err on the side of fewer features for the benefit of getting the product out sooner to optimize for learning.

Technical Advisors 79

Technical Advisors Product Management Product Manager Technical Review 79

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.    UNFILLED PRODUCT POSITIONS There are thousands of talented product folks between gigs, looking for their next adventure.    With lots of gray space between the two. Share job links widely. 

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. As a result, specializations in roles developed.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Ask Benny

FEBRUARY 2, 2018

How to enter into a new product management position in a new company. You just landed into a new product management position. As a product manager, you need to get fast into all aspects: vision, strategy, business, marketing, sales, product, user experience, technical, development process, etc. I would advise differently.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

Product Talk

AUGUST 10, 2016

We would jump from reviewing interview guides one week to discussing experiment results the next. But to the grandmasters, they were able to understand what moves led to this position and were able to cycle through next moves and their potential outcomes. To the novices the chessboard looked as if the board was set up at random.

Research Software 252

Research Software Product Research User Testing Customer Experience 252

Lenny Rachitsky

AUGUST 13, 2024

Folks were diverse, including former founders and people outside the technology industry, which contributed to better decision-making and a YC-like mindset. ” [link] Motivations for starting companies ▶️ “I disagree with Elad Gil that starting up is an act of desperation; most founders start from a positive place.”

Technical Advisors 52

Technical Advisors Technical Review Startups User Testing 52

Intercom, Inc.

JANUARY 14, 2021

How to use technology to create something. But the consulting experience was interesting because I realized that technology is just one part of it – to have a big impact and to build something that’s going to touch many people or solve something important, I need to understand the world and the business side.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Product Bookshelf

SEPTEMBER 14, 2020

OKRs were brought from Intel to Google by John Doerr where the method gained popularity within the high tech and startup communities. Environments which embrace Agile principles find an affinity with OKRs due to the way the methodology sets success criteria, emphasizes learning, and allows teams to establish solutions.

Technical Advisors 62

Technical Advisors CTO Coach Technical Review CTO 62

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

UX Studio: Product Management

JULY 14, 2021

Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. All that information was transferred down to the person who called back.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. Preparing and presenting executive reviews. If you have these in your toolbox, in addition to other skills you learn along the way, there is no doubt that you can rise to the next level of CS or transition into another position. .

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. Great product tours have a positive effect on just about every important SaaS metric that you can possibly imagine. But if you want a shortcut that's less technically demanding, read on… Why is product tour software important for SaaS? Get a demo today!

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. By front-loading +Psych screens (e.g.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

The Product HQ

JULY 1, 2024

Average B2B Product Manager Salary The B2B product manager position is a full-time role that involves developing and managing one or multiple products. For the most part, B2B product managers work in the software, IT, and tech industries. Therefore, it’s advisable to filter your industry when looking for an exact yearly salary figure.

B2B 52

B2B Technical Advisors Reporting Tools Product Management 52

The Product HQ

JUNE 20, 2024

Amazon Product Manager Interview Questions Massive tech companies like Amazon have tons of products that require several product managers to work together. If you’re interested in learning the skills to excel in an Amazon product manager position, check out our certification courses below.

Technical Advisors 52

Technical Advisors Product Management Product Manager Technical Review 52

The Product Coalition

FEBRUARY 2, 2018

How to enter a new product management position in a new company. Congratulations, you just landed a new product management position. I am very happy to share what I have done and am still doing to get the best out of the first weeks in order to enter the position in the best efficient way. I would advise you differently.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

The Product HQ

JUNE 10, 2024

A career in product management requires a wide range of PM skills from business and data analysis to technology expertise. Therefore, if a product manager wanted to make such a switch, she would be advised to first rise the ranks internally while simultaneously building influence (e.g. product positioning and product marketing plans.

Product Management 52

Product Management Product Manager Technical Review Technical Advisors 52

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Your non-technical product managers and product marketing managers will certainly thank you! Get a demo today!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

DECEMBER 6, 2021

A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Businesses with complex, diverse tech stacks: It may not be easy to implement, but Mixpanel is certainly easy to integrate once you’ve got it working! Few customer success managers are also developers.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. The AOM position is one of the most popular and sought after roles; many people with competitive backgrounds apply each year.

Research Software 52

Research Software Analytic Tools Reporting Tools Feedback Software 52

Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. Ask yourself what you are doing to encourage the sales team to reflect, review and adapt their performance on a daily or weekly basis.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. Teresa : I’m going to do a quick review of what we covered in Part 1 and Part 2. The idea is to have a product trio —a product manager, a designer, and a tech lead—working and owning product decisions together. Thanks for joining.

Product Research 268

Product Research User Testing Research Software Data Visualization 268

PMLesson's Ace the PM Interview

APRIL 9, 2020

CIO’s top 10 , taken from Switchup.org, a review and ranking guide which examined thousands of alumni reviews to rank coding bootcamps based on price, location, job support and instructor quality. Hot off the presses, Career Karma’s review was published only days ago and focuses on coding bootcamps with an online option.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Intercom, Inc.

MAY 19, 2022

Using technology in a different way to provide support, looking at it as a value add as opposed to a cost center means we can differentiate support. Of course, that’s important, but they are also not in a position to assess the medical prowess of a doctor. That’s why you need to do these internal reviews as well.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

ProductPlan

MARCH 4, 2022

If you’re looking for a position as a product operations analyst, you’ll be getting in early to a new but fast-growing field. Unfortunately, we can’t advise you on specifics here. If the hiring manager knows this, you probably won’t get questions about building a tech stack. Be ready with those ideas.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. Identifying and implementing customer needs and problems will help you: Position your company as customer-centric.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Competitive Analysis : Diligently carryout Competitive Analysis at regular intervals. Position your product in the magic quadrant and determine where your product lags. I typically advise the below format. Internal Feedback : Sales, Marketing, Support, Engineering and other stake holders. Theme Goals (KPI) H1 H2 Sales Revenue 1.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Userzoom

AUGUST 24, 2017

I know, I know – it’s not the technical definition, but this has served me well for 2 decades. If your research finding is simply confirming the pre-conceived notions then the research could be deemed less valuable unless you position it correctly. Insights : “Tell me something I don’t know.” A user researchers job is never easy.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience User Testing 55

The Product Coalition

MARCH 30, 2019

Payment Processors : For the sake of simplicity, think of payment processors as technical arm of acquiring bank. Technically, the authorization leg is also called BASE 1 and clearing/settlement leg is called BASE 2. The network calculates the net positions, pays the acquirer bank and debits the card-issuer bank.

Banking 62

Banking Technical Advisors Customer Experience Systems Review 62