The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Therefore, it was important for me to be aware of the following three things: 1) Where should I start? 2) What should I solve?

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. His was one of six sub-teams all designing portions of the autonomous driving system. “I Mid-summer test.

Research Software 223

Research Software Systems Review Technical Review Development 223

The Product Guy

AUGUST 30, 2017

The team had been working for almost a year and had a huge amount of code under their belts. But just because it was a lot of code doesn’t mean it worked. As we were getting closer to the end of the year, my senior vice president called me in, to review our progress against our goals. We’d made great code. Similar, right?

Technical Advisors 309

Technical Advisors Product Management Product Manager Technical Review 309

Intercom, Inc.

APRIL 27, 2018

Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. If our product is down, we acutely feel our customer’s pain.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

The Product Coalition

MAY 19, 2022

A warehouse management system will help to organize the workflow effectively. What is a warehouse management system? A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information.

Analytic Tools 140

Analytic Tools Systems Review Data Visualization Software Review 140

Userpilot

OCTOBER 19, 2024

According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. Integration : The product works well with other tools and systems.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Retroactive analytics Retroactive analytics enables non-technical product teams to track user behavior data without any coding. Pendo review.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

FEBRUARY 24, 2020

At first, it used a traditional email ticketing system, but the team soon discovered customers were experiencing lengthy response times and delayed resolutions with this setup. We identified that the problem was tied to limiting software rather than the team itself and that was the breaking point. The challenge.

User Testing 183

User Testing Research Software Feedback Software Customer Experience 183

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Now it’s time to put your app and positioning to the test. IDENTIFY AND INTEGRATE ANY NECESSARY SOFTWARE FOR YOUR APP. Most importantly, don’t forget to include in-app feedback software in your tech stack.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 148

Reporting Tools Software Developers Software Development Feedback Software 148

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. The platform has limited no-code customization options and a steep learning curve.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Product Innovation Educators

AUGUST 5, 2024

Introduction: The Product Manager’s Unique Challenge Product managers often find themselves in a unique position: responsible for a company’s future success but lacking the formal authority to implement changes directly. Due to recent downsizing, our subject company had only five team members available for this crucial project.

Technical Review 297

Technical Review Product Management Product Manager Leadership 297

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. It boasts two main advantages: a no-code builder that allows you to create prompts without coding, and a personalization filter for selecting who sees a prompt.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. The idea of a code review or a design review?

Technical Review 112

Technical Review Research Software Software Review Systems Review 112

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Alchemer Mobile

MAY 19, 2021

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Our product, marketing, and customer service software helps companies make predictive decisions based on real-time measurement of their customers’ voices.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) you may need to optimize your referral or invite system. If its below 1.0,

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Roman Pichler

AUGUST 14, 2018

Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. For instance, iOS and Android bundle a mobile operating system with a number of pre-installed apps including a web browser, email client, and maps. How soft or brittle is the software?

Research Software 149

Research Software Software Review Product Research Customer Experience 149

Userpilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Referral programs Referral programs are most effective when targeting loyal customers who already have a positive experience with your brand. But it doesn’t have to be that way. Facebook visual storyteller badge.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 122

Reporting Tools Travel Systems Review Data Visualization 122

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

AUGUST 25, 2020

The democratization of software adoption doesn’t necessarily work at scale. So it becomes much more important to have a really clear idea of the unique position you hold in the market. And yet, all the metrics will look positive while that’s all happening. Democratizing the adoption of software.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Intercom, Inc.

APRIL 2, 2018

You’ve carefully justified your choice of programming language and why you just need to use a complex gossip protocol to build the system – it is theoretically the “best” language, but it’ll be tricky to get right (and yet really fun to build). The code you’ve spent so much time on never ships. You have sign-off, though.

Technical Review 219

Technical Review Feedback Software Software Review Systems Review 219

The Product Coalition

FEBRUARY 1, 2021

Are systems in place for automation (e.g. If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. Code Reviews VI. How willing is the organisation to invest in preventing bugs?

Software Review 128

Software Review User Testing Reporting Tools Systems Review 128

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Userpilot

JULY 22, 2024

Product positioning is crucial in product management to attract prospects and stand out in your niche. But how can you start crafting an effective positioning strategy that appeals to your target audience? TL;DR Developing a solid product positioning strategy involves several key steps. Understand your competition.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Imaginary Cloud - Design

APRIL 29, 2021

Do web designers code? However, the everyday use of the term "web development" typically refers to coding or writing markups and does not often include design aspects. It often does not since it is a term that professionals usually use to describe writing code, markups, and overall more back-end development-related tasks.

Research Software 142

Research Software Software Review Development Web Development 142

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Governments maintained this position not just by imposing lockdowns, but unintentionally endorsed the idea of using online services whenever and wherever possible. A new emphasis has been placed on access to software for everyone.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158